Good and happy staff

Food was okay and lots of restaurants close by

Stayed in May 2024

The walls / doors are not soundproof at all… every morning we woke up to the loud banging of the construction going on outside.

Very nice clean spacious rooms.

Stayed in May 2024

room large well appointed, only we found not enough light wattage too low!! breakfast ample good, pool areas roof and spa very nice. location very close to buses, taxis, and hop on hop off buses. lots of places to eat from fast food to higher end

Stayed in April 2024

Jacuzzi in spa wasn't working. Need water facilities near the sauna.

Location was great and staff really friendly

Stayed in March 2024

Its location is perfect and the staff is very friendly and helpful

Stayed in February 2024

All apartments on 6th floor- amazing!

Stayed in February 2024

The pool area was the worst in our experience. Dirty Jacuzzi, not sure when it was cleaned last.. Water in pool is cold. We need to "find" the pool attendant most of the time. Steam room doesn't work. The Sauna need to be switched on by the pool attendant, only after our request, then we need wait about 30 minutes before we could get in there. The lockers doesn't work (keys broken, we were told). Once we had to leave the pool area and go to the main reception area to locate the pool attendant. She was hardly in the pool area. Apart from the pool area everything else was perfect.

Room good and the location was perfect.

Stayed in January 2024

The clean will be better and so noisy

The location is great

Stayed in October 2023

The indoor pool was very cold and the rooms are not sound proof so we heard all the activities from the next room

Staff were amazing and helped us a lot! We got an upgrade as well which was nice and the room was very spacious and clean!

Stayed in January 2024

lack of instructions to use the room temperature easily, expensive breakfast

Great location & amenities

Stayed in October 2023

I wrote it above We should not have paid for our first night as it took a long time to organise and could not find a room free which we had booked Went to bed after 1 o’clock in the morning and were woken up befor 7 in the morning with noise at the front digging etc…

First night did not go well only one bed very late arrival could not change etc …. Offered another room the next day but had some delays and could not get into the room until after 3pm! Location at the front unfortunately with digging and building been renovated! Very noisy and noisy at night ( we go to bed early after a day of site seeing walking etc…. They did offer a one day free breakfast ( But we don’t eat much breakfast! ) But the rest was fine!

Stayed in November 2023

Excellent location, nice breakfast, friendly staff

Stayed in September 2023

Breakfast not worth it

Polite team, very reactive

Stayed in July 2023

There is alot of constriction going on in front of the hotel that you can hear and see. would be a beautiful view from rooftop pool if there wasnt 5 cranes in the area. The street can get a little loud with partying at night

Hotel was great! great rooftop pool/ spa facilities. Was in a good location to be able to walk down to the water or have many different restaurant options( all within 5 minutes) the sandy beach and mall area was about a 10 minute walk.

Stayed in July 2023

No water bottles in the room Rooftop Pool area

Upgrade to Penthouse Excellent Coffee in the room Flipflops in the room Nice lobby area and bar Breakfast buffet quality and choice Walk-in shower Shower gel and soap in the room AC excellent, not blowing on bed and is quiet

Stayed in June 2023

the breakfast wasn’t great, and the restaurant didn’t serve food in the evenings which was a let down and the beds where rock solid but aside from that it was a lovely hotel

location was perfect and the rooftop pool was beautiful, the staff were so lovely, friendly and very helpful would definitely stay here again

Stayed in June 2023

Nothing

Bedrooms and beds were big and comfortable. Hotel staff helpful and friendly. Good pool area

Stayed in June 2023

construction work from across the room made quite some noise, but when the doors were closed, you could barely hear them. not a big minus point :)

good beds

Stayed in June 2023

Very big room, nice staff, early check in

Stayed in May 2023

messed up our reservation initially (gave us single bed room instead 2 beds room. Air con in our temporary room wasn’t great but our replacement room one worked perfect expensive breakfast and drinks

had everything you need, outdoor pool for nice days, indoor one an hot tub for not so nice days. room quality was good great location

Stayed in May 2023

It's off season and understandably the hotel can't operate full service. The bar was always closed and could be difficult getting some snacks and drinks. The pool was freezing cold and only for the bravest.

The hotel has elegance over it and is really nice and comfortable. Rooms are clean and equipped with all you need. The rooftop pool area is good and good connection with the bar area.

Stayed in April 2023

The hot tub was dirty, but was clean the next day.

Staff and facilities. It is also very close to other places and we mostly walked

Stayed in April 2023

Spacious room and balcony, friendly personnel. Spa is big plus. Very close to bars, clubs, restaurants and a shopping mall.

Stayed in March 2023

The bar which looked well equiped never opened nor were there any coffee/tea facilites in lobby making the only options to sit in own room or go out. There was a building site next door where work started at 7 am., however the double glazing was quite good at blocking sound but it made it impossible to sit on verandah.

Large, comfortable room and friendly and helpful staff on reception. Pleased to find coffe makimg facilities in room with supplies and also to find hair dryer in bathroom.

Stayed in March 2023