The Mall, FRN1478 Valletta, Malta
#7 of 34 hotels in Valletta
Guests' ChoiceBased on 707 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.8
Facilities
9.5
Staff
9.6
Value for money
8.5
Free WiFi
9.4
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End of dialog contentReviewed: 13 May 2024
Isabelle
United KingdomBeautiful room, when I requested an upgrade for my birthday the staff were more than happy to help. A dream of a lifetime was fulfilled from my stay at the Phoenicia! Thank you
Stayed in April 2024
Reviewed: 13 May 2024
Michael
United KingdomDon't stay during Eurovision week...!
Hotel... Perfect. Location... perfect Staff.. Spa... Restaurant... Lounge... Perfect Within easy walking distance of the main city... 2mins. Has one of the best restaurants in Valletta (contessa). Plus The main lounge is a nice place to be.. Ambience.. People and all very calm. We have stayed in many hotels on this World... This ranks very highly in our opinion. Thank you... All. Will be back...
Stayed in May 2024
Reviewed: 11 May 2024
Lyndon
United KingdomNothing
Staff were perfect, attentive yet invisible, friendly and courteous, extremely helpful and always smiling. Always had time for a chat but never overstayed their welcome. Room was beautiful and spotless with ultra comfortable bed (rooms aren’t the biggest but easily enough and more than made up for in all other areas) Poole area was superb and a gorgeous wander through the gardens to get there, once again with excellent staff, food was faultless in main restaurant and pool restaurant.
Stayed in May 2024
Reviewed: 6 May 2024
Marie-louise
United KingdomStaff were excellent
Stayed in May 2024
Reviewed: 4 May 2024
Caroline
FranceOnly one small point: while water was plentifully provided in the bedrooms, a charge was made for exactly the same product by the swimming pool. This struck a slightly sour note.
Wonderful comfortable beds, magnificent breakfasts and friendly helpful staff
Stayed in April 2024
Reviewed: 29 April 2024
Anil
United Kingdom1. small rooms
1. amazing location 2. great staff and service
Stayed in April 2024
Reviewed: 19 April 2024
Klaus
Germanybreakfast room
Stayed in March 2024
Reviewed: 17 April 2024
Philip
United KingdomI personally didn’t like the bed , my musus thought it to be good
Nearly every thing beautifully decked out up to date but with a traditional feel . Breakfast is the best ever my previous favourite was was the London Ritz but this is better First class Luxury
Stayed in April 2024
Reviewed: 15 April 2024
Melis
TurkeyNothing
Perfect location , historic building, excellent staff and service
Stayed in April 2024
Reviewed: 11 April 2024
Cedric
MaltaLimited Menu by the pool. But I understand that the place was open during the off season. Also the salad my wife ordered was very small with an extra of two prawn that cost €9. We thought that the price did not justify the salad.
Most facilities were excellent, including, oustide pool, Spa and Dean Gera Salon. My wife and I had a very relaxing time.
Stayed in April 2024
Reviewed: 4 April 2024
Anil
United Kingdomroom had rattling noise in the morning - unclear why!
Stayed in March 2024
Reviewed: 30 March 2024
Thomas
BelgiumExcellent service by all staff, the property is truly amazing.
Stayed in March 2024
Reviewed: 20 March 2024
Gerard
United KingdomOn the first morning the waiter forgot to place my breakfast order meaning I had to wait about 30 minutes to get it sorted
excellent breakfast selection and presentation. The main lounge was airy, light and comfortable. The Saturday evening entertainment was excellent
Stayed in March 2024
Reviewed: 19 March 2024
Simon
United KingdomNothing
Everything
Stayed in February 2024
Reviewed: 11 March 2024
Rohin
United KingdomThe food options could be more varied
The spa is fantastic. Staff v friendly too V clean rooms and good attention to detail Great location for valetta
Stayed in March 2024
Reviewed: 2 March 2024
Helen
Maltafloor needed swept in the restaurant at breakfast time plus parking is limited. swimming pool area is not attractive but we were out of season.
the location and grandeur of this old hotel is perfect with lovely gardens which is very rare in Malta.
Stayed in February 2024
Reviewed: 1 March 2024
Robert
MaltaMy wife washed her hair ready for the concert but the hairdryer didn't work. Reception weren't helpful so she went to the concert with wet hair.
Afternoon tea, dinner and breakfast. The candlelit concert was excellent.
Stayed in February 2024
Reviewed: 22 February 2024
Ruth
United KingdomNothing
Morden and clean and great light
Stayed in February 2024
Reviewed: 11 February 2024
David
United KingdomEverything
Stayed in February 2024
Reviewed: 2 February 2024
Gillian
United KingdomNothing
Perfect location for everything we planned to see.. Staff very helpful and friendly .. Food excellent.
Stayed in January 2024
Reviewed: 24 January 2024
Wendy
CanadaThe breakfast was fabulous- delicious and varied with excellent service. Rooms were nice and the location perfect- beside the bus station and just outside the historic centre of Valletta. The hotel was quiet at night which allowed for good sleep.
Stayed in November 2023
Reviewed: 23 January 2024
Pavlo
PolandEverything is perfect
Stayed in January 2024
Reviewed: 14 January 2024
Chantal
MaltaNothing
Service was superb. The rooms were very clean and good sized. Breakfast in the conservatory was lovely with a large variety of items.
Stayed in January 2024
Reviewed: 6 January 2024
Linda
United Kingdomeverything was perfct
Everything about this hotel is beyond criticism! The ALL the staff are friendly and efficient. Rooms are perfect and the location is handy to everything. One of the best hotel experiences I have ever had
Stayed in January 2024
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