The hotel staff were more than helpful, willing to asssist in whatever way they could. Jennifer, at the front desk, was magnificent. She provided many information of Malta and what we could do, how to move around the city. She even arranged for a very specual surprise for my husband and I on our 10 year anniversary! Thank uou so much!!! The hotel location is ideal , within a few minutes walk from the central streets of the city and a walking distance from the gardens and the waterfront ! The breakfast was marvellous and also the people assisting were very kind and very quick! I would strongly recommend this hotel for someone who is visiting Valletta! Thank you all for your hospitality and kindness!

Stayed in May 2024

Slightly noisy from the street but it was nice to be in the hub of things so not a real problem.

Centrally placed on one of Valletta’s main streets. We got an upgrade so had a lovely large room with incredibly comfortable beds. All the staff were very friendly and helpful. An all round wonderful place to stay.

Stayed in April 2024

Apart from the relative marginalisation of the AX St John (compared to the AX Rosselli), the main issue is one of noise in the late afternoons and evenings. In between the two AX hotel locations are two noisy bars which seem to compete with each other for attention which was completely out of character for such an elegant and historic part of Valletta. At times, it seemed almost deliberate. This hindered our enjoyment of the room and even the sturdy shutters could not diminish the noise and vibrations which is why we would not stay here again. Plus in a 4-night stay, the toiletries were never replenished and we had to request shower gel which (again) seemed odd.

The AX St John is actually the 4-star sister hotel without a front desk of the more swanky 5-star Rosselli - AX Privilege two doors up the road where all check in facilities and amenities are located. However, it felt private and well-appointed despite the fact that we did feel a little neglected! The rooms are very comfortable and we looked out into the University opposite which was extremely picturesque. The international staff are well-trained and very knowledgable but we did not meet a single Maltese (or local) staff member which felt quite odd at times. Breakfast at the Rosselli is "tier-style" and quite lovely plus you can sit outside if you wish.

Stayed in January 2024

i thought i paid for full breakfast but when i got there i was only offered continental breakfast.

the hotel comprises of 2 hotels one 4 star, The AX Saint John and and one 5 star, The Rosselli. We stayed in The AX Saint John, room 201a beautiful big room huge bed with air con etc. Book in at The Rosselli.

Stayed in March 2024

The overall stay was very nice. Very convenient location in the heart of Valetta with very good restaurants in the surroundings. Beds were very comfortable and the room is very stylish. For those who love a buffet breakfast the hotel offers a la carte instead. Recommend.

Stayed in March 2024

the breakfast was good booking.com messed it up we ask breakfast for all my guests and at the end was included only in my room

Stayed in March 2024

Great location, right in the city centre. Lovely spacious rooms with great amenities and daily cleaning service. Excellent breakfast and very polite and obliging staff. Super value for money.

Stayed in February 2024

Only one channel for Italian TV while more than 10 for the English TV and more for the other countries too. Silent room but hotel workers make noise from 4/5am to 7/8am.

Stayed in January 2024

The bar two floors below the room had raving music throughout the afternoon and was meant to stop at 1am. The noise and vibration could be felt from inside the room. We had to change the room.

Breakfast at Rosselli.

Stayed in January 2024

Nothing.

The hotel room was very comfortable and close to the city centre and many fascinating places. Also, the crew were very friendly.

Stayed in January 2024

Nothing

The staff, the ambience, the amenities

Stayed in January 2024

Hotel is located at one of the main streets so the evenings might be quite loud but for me it was not a problem as I like city centre vibes.

Wonderful hotel! Super kind and helpful staff. Perfect location, in the heart of Valletta. For sure I will come back :)

Stayed in December 2023

Fabulous room with balcony in the heart of Valletta. Really lovely room, very helpfull checkin staff. Glad we found at the last minute late at night.

Stayed in November 2023

The room was not very well ventilated.

Τhe breakfast and the location were excellent!

Stayed in November 2023

Our room looked into the atrium no outside views . Could improve on the practicality of the room / the lighting / storage . No real issues Overall it’s a lovely hotel, spotless clean .

The staff were amazing especially the girls on reception sorry I didn’t get your names . The waiting staff at breakfast & in the evening . We had breakfast & service from the staff in Rossini. 5 star service from everyone thank you . Great coffee machine / tea making facilities .

Stayed in November 2023

Nothing

The ambience of the hotel was complimented by the excellent food and the friendly, highly professional staff.

Stayed in October 2023

The air conditioning was difficult to master.

Excellently located in the heart of Valletta. Plenty of sites within walking distance. A spacious and comfortable room. Superb breakfast. Very high standard of service.

Stayed in October 2023

Room was spotlessly clean, bed very comfortable and good airconditioning Staff were very welcoming and helpful. It was a joy to stay there.

Stayed in September 2023

Yes - I have a major problem with booking.com - PLEASE be aware - I booked two rooms for two families - One for myself and my wife and the other for my cousin and his wife and child... I booked the rooms for two adults per room... I have the screenshot of the reservation.. When I arrived at the hotel I was told that I had to pay an additional fee for the second adult per room... even though my booking says FD + 1 -- The hotel is not at fault the issue is with BOOKING.com. I am requesting the fee refunded!

The hotel is very nice - well located in the best part of the city and easy access to the action in the city.

Stayed in September 2023

Was excellent

Fantastic boutique hotel with lots of restaurants and cafes on the main street in Valletta.

Stayed in September 2023

Perfect location

Stayed in September 2023

The staff were exceptional, always courteous, helpful, and friendly. The facilities were excellent, with a comfortable air-conditioned room and access to a rooftop pool. Also it has a fantastic location in the heart of Valletta.

Stayed in August 2023

N/A

Everything...truly wonderful experience.

Stayed in August 2023

Everything was amazing! Only thing to suggest would be more utilization of the rooftop bar and consideration of a happy hour as the views were amazing.

This is a great location in Valletta and the stay exceeded our expectations! We booked for enough rooms to accommodate all of our family of 10, and when there was an issue with a couple of the rooms we reserved, they already planned an upgrade for those 2 rooms even before our arrival! In fact, they moved us to their Rosselli property next door! Both properties have amazing accommodations! What really made our stay so amazing were the people who worked there (from the amazing teams at the front desk providing such a warm welcome and kindness each day to the servers at breakfast who provided a great start to each day ... too many names to mention as all were fantastic throughout our stay)! Would highly recommend the stay at either property. Thank you!

Stayed in July 2023