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Reviews of White Dolphin Complex 3 stars

Triq Il-Qawra, SPB1904 St Paul's Bay, Malta

Review score

Based on 180 hotel reviews

5.9

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.1

  • Location

    7.5

  • Facilities

    5.8

  • Staff

    7.4

  • Value for money

    6.9

  • Free WiFi

    5.7

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Showing 1 – 25

  • Reviewed: 16 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 6 nights

    Unfortunately this could be a really cute hotel. The outside area is cute but is in desperate need of cleaning. Deck chairs were too dirty that one was put off sitting on them( all that was needed was a good cleaning product and brush to clean them, they are plastic. . The same for the pool. This would be my advice to the owners , pay more attention to these details and the hotel would be splendid. It would benefit from a bit of paint here and there. railing outside the room etc. Even though the room was acceptably clean, again more attention here and it would look much better. Curtains cleaned and fixed, a bit falling of the rail. Furniture needed fixed. Light switch , one switch missing ,so the finger went right in the hole. Didn't try the breakfast so can't comment.

    The staff were very kind and helpful. I was upgraded to a penthouse on arrival as they had no appartments available and was allowed to stay there. Very Kind. The room also had a washing machine ,a bit old but working. Ask for hairdryer at reception. A short walk up to the main bust station in Bugibba . Also a bus stop right across the road more or less with bus directly to the airport. A few decent restaurants and cafes nearby. A supermarket near the hotel. Download BOLT app for taxi service in Malta , cheaper abd super quick. We used it from the airport 11 euro cheaper than the airport taxi.

    Stayed in September 2022

  • Reviewed: 13 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Economy Studio
    • Stayed 7 nights
    • Submitted via mobile

    On our first morning the toilet was leaking, the whole bathroom was completely soaked so I managed to slip, I tried to phone reception nobody answered, I’ve gone down to ask them to fix it which they did later on the day but it started to leak again. The oven didn’t work. £10 deposit for everything: aircon, hairdryer, tv remote etc. Swimming pool water didn’t look too clean and the sun beds were really dirty. No proper bedsheets and towels looked very old and used.

    The location, some of the staff was friendly. Because we didn’t spend so much time inside anyway it was an acceptable place to sleep.

    Stayed in September 2022

  • Reviewed: 21 August 2022

    7.0
    Great value for money
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Stayed as a group of 5 for a music festival. The apartment was perfect for what we needed it for. Really spacious, beds comfy, had a good sized fridge and cooking facilities. Air con was really good. Nice views and cute pool area. Staff were nice.

    Stayed in June 2022

  • Reviewed: 21 August 2022

    7.0
    Relaxing , comfortable and nice staff.
    • Leisure trip
    • Couple
    • Economy Studio
    • Stayed 2 nights
    • Submitted via mobile

    TV few chanels

    Good

    Stayed in July 2022

  • Reviewed: 7 August 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    The complex was clean but the apartment was very old fashion and paint was coming Of the ceiling and walls

    The location of the property was ideal plenty of restaurants within walking distance Bus stop that gave easy access to any area in Malta

    Stayed in August 2022

  • Reviewed: 4 August 2022

    7.0
    Comfortable and okay, closeness to shops, bus stops and the sea. Almost good quality for low prices.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    There was no bedlinen on the blankets, which was a bit strange. The pool cannot be used after 8.00 pm. Disgusting, dirty sunbeds. The receptionist guy couldn’t book transfer/taxi to the airport, so we had to bother with it ourselves. The furniture is dusty, the cleaning stuff should pay more attention to details and not just the surfaces one can immediately see. A bit run-down place but no so bad.

    We didn’t ask for breakfast, so can’t tell about it. The complex as a whole was quite okay for the price, though a bit old-fashioned. Fantastic location, wonderful view to the sea and the pool. The surroundigs are peaceful, no clubs or discos in the neighbourhood. Bus stops are a few steps away.

    Stayed in July 2022

  • Reviewed: 3 August 2022

    7.0
    It was good for the price and the location was great
    • Leisure trip
    • People with friends
    • Economy Studio
    • Stayed 10 nights
    • Submitted via mobile

    The access to the internet from the room was not avaible. Our room had a mobile air conditioner, which operated in the first few days after that it did not work properly, and the nights were really hot. The room was clean, but the accessories was very minimal. And we really did sorry how the fridge was. It only had one shelf and was in a not so good condition.

    The location was perfect, our priority was to have easy access to the beaches. The stuff was friendly and helpfull.

    Stayed in August 2022

  • Reviewed: 27 July 2022

    5.0
    We arrived at night. The lock on the door of the assigned room was stuck, breaking the door. We move
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights

    The door locks are broken. No one cleaned the room during the week. The shower cabin is broken, the TV is not attached to the wall.

    Terrace

    Stayed in July 2022

  • Reviewed: 22 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    They were a few issues that couldn't have been dealt in a better way from the beginning

    Location, swimming pool.

    Stayed in July 2022

  • Reviewed: 7 July 2022

    5.0
    Lack of cleanliness 😔
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 7 nights
    • Submitted via mobile

    Lack of cleanliness! The personel was very nice, but the lack of cleanliness was really bad. And the smell from bathroom was bad. Also the sunbeds by the pool were dirty all the time.

    Location and pool.

    Stayed in July 2022

  • Reviewed: 3 July 2022

    7.0
    For the price is ok, without the bugs would be totally fine!
    • Leisure trip
    • Solo traveller
    • Economy Studio
    • Stayed 7 nights

    - the thing on top of the stove was very dirty, the AC was also dirty but at least it worked - possibly bed bug bites, I got some on the 4th night after getting "clean sheets" but it was only few so I didn't think much of it and did not connect it to sheets, but last day when I was leaving I was bitten all over my legs, stomach, arms and back. I have not find the bug itself in the bed though. - FREE PARKING here does not mean private parking, but parking on the street, which can be a challenge since it is a tourist spot. We had to park further away few times.

    the price realy good compared to others and place of the accomodation was close to some touristic beaches if someone wants that :) also it is close to the Aquarium, a like the beautiful pool, looked clean but I did not have a chance to swim in it I was out all day, also liked the big room it was really spacious and there was a hallway to the bathroom which gave a lot of privacy. + close to bus station that I needed - direction north and back was fine

    Stayed in June 2022

  • Reviewed: 29 June 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Studio
    • Stayed 2 nights

    We wanted a quiet break and the privacy was excellent.

    Stayed in June 2022

  • Reviewed: 4 June 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Economy Studio
    • Stayed 7 nights
    • Submitted via mobile

    It was quite loud during the evenings because of others who partied there. The bed wasn't very comfortable, equipment was very basic but enough.

    Location was very nice. Close to stores, beach and bus stops.

    Stayed in June 2022

  • Reviewed: 25 May 2022

    5.0
    Good if you only use it to sleep
    • Leisure trip
    • Couple
    • Studio
    • Stayed 7 nights
    • Submitted via mobile

    The facilities and apartaments were quite old

    Chill area

    Stayed in May 2022

  • Reviewed: 10 May 2022

    6.0
    Had a good stay, the staff were all very pleasant.
    • Leisure trip
    • Family with young children
    • Economy Studio
    • Stayed 4 nights

    Ants on the sink. Breakfast was adequate but needed a full cover over meats. Lock on window door was inadequate, not secure.

    Size of room was good.

    Stayed in May 2022

  • Reviewed: 6 May 2022

    5.0
    Ok value for the money.
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    We booked this hotel mainly because of the location, towels and hairdryer. Hairdryer you get with 10€ deposit, but the worst thing is about towels. They didn’t change our towels for 7 days, so neither once. We asked them twice to do that, but second time they told us that “we have rejected clean towels and sheets”. If they change this, it would be better

    Location and staff.

    Stayed in May 2022

  • Reviewed: 5 May 2022

    7.0
    comfortable beds for budget travellers
    • Leisure trip
    • Group
    • Apartment
    • Stayed 5 nights
    • Submitted via mobile

    quite outdated facilities

    the staff is nice and helpful and the beds are comfortable

    Stayed in May 2022

  • Reviewed: 4 January 2022

    5.0
    Not clean and too cold
    • Leisure trip
    • Couple
    • Penthouse Apartment
    • Stayed 10 nights
    • Submitted via mobile

    1. Room cleaning. We have stayed 24 December - 3 January and have got only 1 time room cleaning. We asked it so many times for room cleaning but have got one answer only - "Tomorrow"; 2. Air conditioner. It was working but not fine. It was too noisy. If you want to warm a room then you cannot sleep; 3. All facilities were very old and have many problems for property using.

    Location Terrace Silence

    Stayed in January 2022

  • Reviewed: 29 December 2021

    7.0
    OK
    • Leisure trip
    • Couple
    • Economy Studio
    • Stayed 5 nights
    • Submitted via mobile

    In the room description on Booking.com a toaster, microwave and hairdryer were included however none of this was available in the room. I had to ask reception for toaster and hairdryer. Furniture looks shabby. The whole room (Economy room) needs some refurbishment.

    Location, comfortable beds, shower

    Stayed in December 2021

  • Reviewed: 7 December 2021

    7.0
    Good
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The place is VERY old, mold everywhere, the room smells like very strong insects poison, may be freshly treated! The air-conditioning doesn't work, they provided a heater the second day, though we slept in cold the first day (because the night staff couldn't do anything). Elevator was SUPER noisy, couldn't sleep well because it sounded very very loud (it is maybe 30 years old). All in all was livable, but not that recommended.

    The location is good, not perfect though, bathroom was clean and big, they get us heater after the air-conditioning didn't work. Price was good.

    Stayed in December 2021

  • Reviewed: 5 December 2021

    7.0
    Good
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    All

    Notingth

    Stayed in November 2021

  • Reviewed: 5 December 2021

    7.0
    Great for a short stay, in a great location on the island.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 11 nights
    • Submitted via mobile

    It was very clean for the available facilities. The rooms/apartments we saw were large, big enough for the family but needed to be updated badly. we enjoyed our stay, stayed longer than most Wi-Fi dropped continuously, doesn’t sound that difficult but became annoying

    We really liked the location, proximity of bus stops, approachable and helpful staff, so wonderful price. Wi-Fi included. roomy apartments (except for some top floor apts)

    Stayed in November 2021

  • Reviewed: 24 November 2021

    6.0
    OK if you just need place to sleep
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The only source of light in the evening were very bright overhead lamps, it felt like interrogation room. The free parking is on the street, if you can find it - late November it took from 5 to 15 minutes to find a space. The enclosed picture is view from our windows.

    The beds were really comfortable. Good internet connection. Quiet. It's enough if you only need place to sleep and shower.

    Stayed in November 2021

  • Reviewed: 21 November 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Economy Studio
    • Stayed 11 nights
    • Submitted via mobile

    The air conditioning was not working and very dirty.

    The location and the swimming pool.

    Stayed in September 2021

  • Reviewed: 30 October 2021

    5.0
    Even when it rained a great resort.
    • Leisure trip
    • People with friends
    • Economy Studio
    • Stayed 4 nights
    • Submitted via mobile

    I was moved from my original room to a larger room and shared with a friend. Despite being old and shabby, furniture broken ie: balcony chairs ,some plug sockets that didn't work ,flooded blocked balcony, cooker shorting out or door handles breaking .the apartment main sitting area was OK.the beds were too hard so couldn't sleep at night.

    The staff were brilliant and friendly and tried to fix things ASAP. I liked the sea view from large balcony where you could watch dolphin's swimming in the bay and shelter from the rains when it comes is torrential. The location was great and walking distance to Aquarium and lovely restaurants only 5-10 minutes away. Views were lovely and bus service fantastic with bus stop right outside.

    Stayed in October 2021

Showing 1 – 25

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