Possibly the balcony. Very small and although a good view over the harbor, I just felt it very cramped.

Very helpful on arrival with parking and keys.

Stayed in May 2024

great location, lovely large appartment

Stayed in May 2024

Nothing really

Spacious apartment centrally located Would have enjoyed complimentary tea coffee water Coming from abroad one cannot get supplies immediately..around the area most shops close early. Kitchen needs a few more crockery and utilities...otherwise it was clean and neat. Bathrooms are spacious Ismail was super duper ....organized and very helpful Building surround clean and maintained.

Stayed in May 2024

Clean, quiet apartment in the middle of the city. We had an apartment facing the mountains witch was actually really nice ( better than Port view in my opinion).

Stayed in March 2024

Loved the balcony on the 16th floor, overlooking harbour and town! A very comfy appartment, with a well equipped kitchen. Daily cleaning service by 2 cheerfull ladies. If we come back to Mauritius, we will rent there again! Thank you to the very helpfull and friendly staff!

Stayed in February 2024

I cannot say that the apartment was very clean. The couch in the living room and the bed sheets were stained. Also, there were a few strands of hair and bristles on the cushions on the bed. The other things we didn't like about were about Port Louis itself. Everywhere closes at 5 p.m. so you don't have a chance to do shopping in local shops. Also, Port Louis is a very dirty and stinky city. The streets are very dark and seem uncanny in the evening. I don't recommend you to stay here for 2-3 nights. You can just visit the capital for 2-3 hours and go to somewhere near the seaside.

First of all, we easily found the residence with the help of the navigation. But we couldn't understand how to enter the car park, so I parked the car and entered the building to find someone responsible. Then, I found Mr. Ismael, who was responsible from the check-in process. He explained how we could enter the car park, he met us on the floor we were supposed to park our car, brought someone with a luggage carrier to carry our bags to our room, and dealt with the check-in process entirely. He also gave a number which we could easily contact him about any problems or questions about the apartment. Besides the apartment's own keys, the section with the apartments is accessed with a special password. So, it is quite safe. The residences are located on the 16th-20th floors, so you will have a beautiful Port Louis view. Our residence was quite big and comfortable. There are many things in the kitchen if you want to cook for yourself. There is scrabble if you are bored. There is a safe in one of the bedrooms to keep your belongings. There were two bedrooms in ours and they both have their own bathrooms. The bathrooms were clean. Before coming here, I was very nervous about the car park because of some negative comments, but in reality you won't have any problems while entering and going out the apartment if you do it properly. Only one car can go up or down at the same time because the car park is very narrow. On every floor, in the up and down directions, there are traffic lights. If the light is red, you have to stop because it means that a car is coming from the opposite direction. When the light is green, you can go. Finally, it is close to the Caudan Waterfront and the China Town, so you can walk there. Generally, we felt very safe and had a pleasant stay in Citadell Mall Apartments.

Stayed in February 2024

Staff amazing flight to mauritius cancelled by a day they gave us a full refund. Allowed us to stay till 3 pm next day due to delayed cruise at no charge. Provided tea and coffee. Apartment spotless and roomy. View amazing. Bonus balcony.

Stayed in February 2024

Wish they served at least breakfast

The apartment is well located, big, very clean with a spectacular view over the city.

Stayed in February 2024

Nothing

Overall experience

Stayed in February 2024

Limited amenties,

The location is central, the apartment iscvery modern n spacoius

Stayed in January 2024

Door would not open completely; toilet bowl rattles when flushed.

Stayed in December 2023

There's nothing I didn't like....I cannot complain....am planning to book again

The apartment was amazing and the view was wonderful 😊....

Stayed in December 2023

Very friendly and easy to connect, for the visiters who have interest in the market and China town, here is the best place to stay, with the wonderful view

Stayed in November 2023

Ismail is an excellent host.

Stayed in November 2023

Nothing

Location - staff and the apartment

Stayed in November 2023

I don’t like the building’s parking garage. It is extremely small. I mistakenly scratched the rental car in the parking garage. I also didn’t like the fact that there is a one way traffic in the garage.

The location of Citadelle Mall Apartment is great. Several of Port Louis’ top attractions (Le Caudan Waterfront, Blue Penny Museum, Mauritus Postal Museum, and the Natural History Museum) are all in walking distance! The view of Port Louis from the building is amazing, especially during the day. The apartment is clean and quite spacious. There are local shops and restaurants nearby in case you need to eat dinner in the evening.

Stayed in October 2023

N/A

Excellent Location. Musjid on the door step Restaurants all close by Clean and specious apartment amazing city views Ample parking

Stayed in September 2023

As I came alone, I was hoping there would be a 1 bedroom apartment, but I don't think these are available in the Citadelle Mall Apartments. That being said, the value for money for a 3 bedroom was so good that it was still worth it for a single person to stay! Felt like royalty for the two nights I was there, and didn't want to go :(

The flat was spacious and in a building, so there was always lots of lighting and foot traffic to make it easy to go in and out. There are also a few coffee shops and cafes nearby, so it's quite easy to get a quick bite to eat. The receptionist took me up to my room and showed me everything, which was so sweet. I also had floor to ceiling windows in the living room and could see the entire Port Louis skyline and sunset. The balconies in the apartment made the view even more stunning :)

Stayed in September 2023

Nothing

City centre and management/ staff

Stayed in August 2023

Nothing

Everything

Stayed in September 2023

All the staffs are kind, friendly and helpful. The view and location is amazing.

Stayed in August 2023

This is my second time staying at the Citadelle Mall Apartments. I have stayed in two seperate apartments and both were very comfortable. I use them for when I am working in Mauritius, and most of my work is in Port Louis. The apartments have showers with good pressure and plenty of hot water. The views from both apartments were lovely, looking over the city. The air con works well. The staff a friendly and helpful and are available from 8 am to about 4 or 5 pm. I arrived on an early flight and they allowed me to check in early. Most of the city of PL closes down early and the streets are mostly empty. There are only a few places to grab dinner. Namo Indian is one such place that closes at 6.00 pm. Most other places close at 4 or 5 PM.

Stayed in July 2023

Wonderful views of city. Food amenities nearby. Secure building with parking. Good building management and cleaning service.

Stayed in June 2023

Ismael, Ishmann and everyone including the doorman were lovely and so helpful - went the extra mile.

Stayed in June 2023