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Reviews of Citadelle Mall Apartments

Sir Virgil Naz Street, Port Louis, Mauritius

#3 of 18 Holiday rentals in Port Louis

Guests' Choice

Review score

Based on 168 apartment reviews

8.8

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.9

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 28 May 2024

    10
    safe, convenient and comfortable
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    I think they could add some regular glasses in the kitchen!

    Location is perfect if you want to spend some time in port louis. Beds were comfortable and apt was clean. Liked the in-unit washer! They were also very accomodating and let us check in early.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    A very comfortable place to stay in Port Louis
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    No coffee making facility. No bed lamps for reading. No good restaurants nearby.

    Friendly and efficient staff. Clean and comfortable apartment.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Apartment with Balcony
    • Stayed 1 night

    Possibly the balcony. Very small and although a good view over the harbor, I just felt it very cramped.

    Very helpful on arrival with parking and keys.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    great location, lovely large appartment

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    5 star for citidal apartments
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really

    Spacious apartment centrally located Would have enjoyed complimentary tea coffee water Coming from abroad one cannot get supplies immediately..around the area most shops close early. Kitchen needs a few more crockery and utilities...otherwise it was clean and neat. Bathrooms are spacious Ismail was super duper ....organized and very helpful Building surround clean and maintained.

    Stayed in May 2024

  • Reviewed: 29 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Clean, quiet apartment in the middle of the city. We had an apartment facing the mountains witch was actually really nice ( better than Port view in my opinion).

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 10 nights

    Loved the balcony on the 16th floor, overlooking harbour and town! A very comfy appartment, with a well equipped kitchen. Daily cleaning service by 2 cheerfull ladies. If we come back to Mauritius, we will rent there again! Thank you to the very helpfull and friendly staff!

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Staff amazing flight to mauritius cancelled by a day they gave us a full refund. Allowed us to stay till 3 pm next day due to delayed cruise at no charge. Provided tea and coffee. Apartment spotless and roomy. View amazing. Bonus balcony.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Comfortable apartment and centrally located
    • Leisure trip
    • Solo traveller
    • Apartment with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Wish they served at least breakfast

    The apartment is well located, big, very clean with a spectacular view over the city.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    10
    It is a great property to stay in Port Louis
    • Business trip
    • Group
    • Apartment with Balcony
    • Stayed 2 nights

    Nothing

    Overall experience

    Stayed in February 2024

  • Reviewed: 26 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Limited amenties,

    The location is central, the apartment iscvery modern n spacoius

    Stayed in January 2024

  • Reviewed: 12 December 2023

    10
    Good value
    • Leisure trip
    • Solo traveller
    • Apartment with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Door would not open completely; toilet bowl rattles when flushed.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    10
    A must
    • Couple
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There's nothing I didn't like....I cannot complain....am planning to book again

    The apartment was amazing and the view was wonderful 😊....

    Stayed in December 2023

  • Reviewed: 3 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 5 nights

    Very friendly and easy to connect, for the visiters who have interest in the market and China town, here is the best place to stay, with the wonderful view

    Stayed in November 2023

  • Reviewed: 25 November 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Apartment with Balcony
    • Stayed 2 nights

    Ismail is an excellent host.

    Stayed in November 2023

  • Reviewed: 24 November 2023

    9.0
    All good
    • Business trip
    • Group
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location - staff and the apartment

    Stayed in November 2023

  • Reviewed: 4 November 2023

    8.0
    The location of Citadelle Mall Apartments is great! The apartment itself is clean and quite spacious.
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    I don’t like the building’s parking garage. It is extremely small. I mistakenly scratched the rental car in the parking garage. I also didn’t like the fact that there is a one way traffic in the garage.

    The location of Citadelle Mall Apartment is great. Several of Port Louis’ top attractions (Le Caudan Waterfront, Blue Penny Museum, Mauritus Postal Museum, and the Natural History Museum) are all in walking distance! The view of Port Louis from the building is amazing, especially during the day. The apartment is clean and quite spacious. There are local shops and restaurants nearby in case you need to eat dinner in the evening.

    Stayed in October 2023

  • Reviewed: 1 November 2023

    10
    Outstanding
    • Leisure trip
    • Solo traveller
    • Apartment with Balcony
    • Stayed 3 nights

    N/A

    Excellent Location. Musjid on the door step Restaurants all close by Clean and specious apartment amazing city views Ample parking

    Stayed in September 2023

  • Reviewed: 29 September 2023

    10
    Perfectly situated and welcoming neighborhood to feel like royalty in Port Louis!
    • Business trip
    • Solo traveller
    • Apartment with Balcony
    • Stayed 2 nights

    As I came alone, I was hoping there would be a 1 bedroom apartment, but I don't think these are available in the Citadelle Mall Apartments. That being said, the value for money for a 3 bedroom was so good that it was still worth it for a single person to stay! Felt like royalty for the two nights I was there, and didn't want to go :(

    The flat was spacious and in a building, so there was always lots of lighting and foot traffic to make it easy to go in and out. There are also a few coffee shops and cafes nearby, so it's quite easy to get a quick bite to eat. The receptionist took me up to my room and showed me everything, which was so sweet. I also had floor to ceiling windows in the living room and could see the entire Port Louis skyline and sunset. The balconies in the apartment made the view even more stunning :)

    Stayed in September 2023

  • Reviewed: 10 September 2023

    8.0
    Bye Ismail and reception staff are always helpful and supportive.
    • Business trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    City centre and management/ staff

    Stayed in August 2023

  • Reviewed: 4 September 2023

    10
    Excellent as usual
    • Leisure trip
    • Group
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in September 2023

  • Reviewed: 30 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 14 nights
    • Submitted via mobile

    All the staffs are kind, friendly and helpful. The view and location is amazing.

    Stayed in August 2023

  • Reviewed: 14 July 2023

    9.0
    Another great stay
    • Business trip
    • Solo traveller
    • Apartment with Balcony
    • Stayed 2 nights

    This is my second time staying at the Citadelle Mall Apartments. I have stayed in two seperate apartments and both were very comfortable. I use them for when I am working in Mauritius, and most of my work is in Port Louis. The apartments have showers with good pressure and plenty of hot water. The views from both apartments were lovely, looking over the city. The air con works well. The staff a friendly and helpful and are available from 8 am to about 4 or 5 pm. I arrived on an early flight and they allowed me to check in early. Most of the city of PL closes down early and the streets are mostly empty. There are only a few places to grab dinner. Namo Indian is one such place that closes at 6.00 pm. Most other places close at 4 or 5 PM.

    Stayed in July 2023

  • Reviewed: 2 July 2023

    10
    Very good place for both business and family stay in the heart of port louis
    • Business trip
    • Solo traveller
    • Apartment with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Everything right from check in to cleanliness and the staff are very courteous.

    Stayed in July 2023

Showing 1 – 25

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