Coastal Road, 00000 Trou aux Biches, Mauritius
#4 of 7 hotels in Trou aux Biches
Guests' ChoiceBased on 51 hotel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
8.8
Facilities
7.7
Staff
9.1
Value for money
8.3
Free WiFi
5.6
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Showing 1 – 25
Reviewed: 23 April 2024
Gabor
HungaryThe family unit was very comfortable with two children, the breakfast was great (best omlette in Mauritius, nice fruits and pancakes among many other options). The kids enjoyed the two pools very much, and the staff was very friendly, polite and helpful, we got very good travel tips from the manager. We would love to go back to this hotel on our next journey.
Stayed in April 2024
Reviewed: 18 March 2024
Vidoushi
MauritiusÀmazing staff, food and great hospitality
Stayed in March 2024
Reviewed: 22 December 2023
Karen
IndiaGreat location and easy walk to the beach. Staff was exceptional- attentive, helpful, and available. Two pools were great and as we left, they were decorating for Christmas! Sad that we had to leave.
Stayed in December 2023
Reviewed: 19 November 2023
Stephane
FranceDinner Buffet is pretty bad for the price. Fortunately the menu is fine.
Small and cute
Stayed in November 2023
Reviewed: 18 November 2023
Ivan
AustraliaBathroom shower requires repair.
Staff very helpfull & friendly . Room was kept clean & location in hotel grounds awas peaceful.
Stayed in November 2023
Reviewed: 17 October 2023
Guishan
United StatesBreakfast is good with several options, The staff is excellent such as Mr Aftab,Mr Anil,Ms Clois Mr Shailesh and all other front desk ,restaurant,security,and housekeeping staff is excellent.
Stayed in October 2023
Reviewed: 11 October 2023
Seeven
United KingdomMaintenance of the room could be much better
Breakfast was reasonable location was great
Stayed in October 2023
Reviewed: 14 September 2023
Wiets
South AfricaUnfortunately my flight from Sydney was delayed for 2 days so could only stay the 1 night before I had to move next place and no refund policy which is totally acceptable will stay here again
Great place to stay
Stayed in September 2023
Reviewed: 3 September 2023
Antony
United Arab EmiratesNo supermarket or grocery shop
The staff
Stayed in September 2023
Reviewed: 28 August 2023
Ghurbhurrun
MauritiusBreakfast
Breakfast need to improve, not having different choices,
Stayed in August 2023
Reviewed: 28 July 2023
Dian
South AfricaThe breakfast was amazing. The location was excellent just across from tge beach. Bus stops along the way, beautiful place for a holiday. I will definitely book here again
Stayed in July 2023
Reviewed: 5 April 2023
Toralf
GermanyNice Place, really close to the beach, pretty good for a stopover 👌🏽 Extremly friendly staff! Next time I will book here again in every way 🌞🌴🌴
Stayed in April 2023
Reviewed: 26 March 2023
Kamla
IrelandNeeds renovation & better menus in the restaurant... even a better chef
Swimming pool just outside the room & one of the best beach in Mauritius just in front of the hotel.
Stayed in March 2023
Reviewed: 10 March 2023
Coen
South Africareally all good 👍🏼😁
location, cleanliness
Stayed in March 2023
Reviewed: 6 January 2023
Cully
MauritiusMost of the equipment in the gym was out of service.. no entertainment,animation.
The atmosphere was good, the service and the personnel also.
Stayed in January 2023
Reviewed: 25 November 2022
Mongol
MauritiusAbout the cleanliness, mostly in the restaurant.
Good place to relax,staff friendly
Stayed in November 2022
Reviewed: 2 April 2024
Jakub
Czech RepublicAmazing and kind staff, beautiful accommodation near the beach, very rich and tasty breakfast and dinner. We will remember this stay for a long time. We will be happy to return in the future.
Stayed in March 2024
Reviewed: 10 December 2023
Vilius
LithuaniaBed mattress could be better. We had to use extra blankets in order not to feel mattress springs
Stayed in November 2023
Reviewed: 5 November 2023
Sheinaz
MauritiusBeach towels in limited stock. available at certain times only. Limited TV channels. Mauritian touch missing as foreign staff in restaurant. Room not soundproof, especially as near main road Lack of outdoor lounge chairs near pools
The food was good even if not a large choice. Staff pleasant.
Stayed in November 2023
Reviewed: 23 October 2023
Michael
United KingdomLots of small things: hareline crack in toilet, left without towels for long time after room serviced and had to chase twice, shampoo and /or conditioner and /or shower gel not labelled, bathroom window not closed when they said it would be to prevent ants entering, mattress fraying at the edges, shower water leaked into bedroom making it dangerously slippery, fridge housed in an enclosed cupboard with no ventilation so it didn’t cool as well as it should, towel rail above toilet broken, etc, etc.
Good value
Stayed in October 2023
Reviewed: 11 October 2023
Farouk
South AfricaCleaning of rooms has to improve
Breakfast was ok. Location is good. Staff excellent
Stayed in October 2023
Reviewed: 10 July 2023
Rachel
PhilippinesTheres a list of things that our family dislikes about this hotel, the list goes below: - 1.5hrs drive from the airport - the room is very small, consider 2steps from the entrance door and its your bed already and from bed is another 2steps to the comfort/shower room - malfunctioned drawer, keeps on sliding open - only 1 electric plug functioning at the room and 1 in the comfort room (this damaged my go pro camera while i was charging the battery, my fault but i had no choice i need to charge all our gadgets) - A/C is malfunctioning as well, sometimes its not working as how it is expected to work -breakfast buffet options is very limited and its the same everyday (we booked for 5days) - ala carte also is so costly and theres nothing so special about their dish, not worth the value at all -some staff requires hospitality training, i have mentioned upon booking that I have a terrible knee problem and requested for low ground room due to my medical condition, they indeed provided a low ground room but 3-5minutes away from the entrance (our entire holiday i struggle with my knee pain) - some staff are very bias with skin color, specifically Yunesh from the restaurant. If you are not white skin you will have to ask him many times before he provides you of your needs, he will never talk to you politely if you are brown skin or asian like my family, his treatment to my family was very different to the western people on the table beside us. - parking is priority for the staff and not the customers and accessing it is very difficult as there is not signage where is the entrance/ reception or parking space for the said hotel
Some staff are friendly and very diligent specifically Baboo from the restaurant, the housekeeping that consistently cleans and changes the towels, elderlies are welcome to have fun.
Stayed in July 2023
Reviewed: 5 July 2023
Jakobus
South AfricaNo wifi in the room, and no wifi in the Hotel - Signal was very bad. There was also little hot water on the first night and no hot water on the second night.
Location was good.
Stayed in July 2023
Reviewed: 19 May 2023
Bye
MauritiusI had no complaint at all. Everything was perfect. You just ask and they are always available to satisfy your needs.
I found the effort done by the new Management. From where they were and what has been done. They are really dedicated to the progress in the hospitality and am more than happy of my recent stay there. Staff are friendly and very down to earth and ready to satisfy all their clients. You really feel at home. Thanks to the Management and the entire staff.
Stayed in May 2023
Showing 1 – 25
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