Coastal Road , Belle Mare, Mauritius
#14 of 31 hotels in Belle Mare
Guests' ChoiceBased on 234 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
8.6
Facilities
8.7
Staff
8.7
Value for money
7.9
Free WiFi
7.4
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End of dialog contentReviewed: 5 May 2024
Urša
SloveniaGreat resort, full of
Stayed in May 2024
Reviewed: 17 April 2024
Rofhiwa
South AfricaThe room did not meet my expectations for a 5 star hotel I expected better, their hotel app to book restaurants seldomly worked and their staff was not the most helpful, to get proper assistance you need to ask management. To an extent it felt as though my husband and I were being overlooked because we are black, we would get to the dining area and always have to request for assistance because no one seemed to notice us yet everyone else around us was being served.
The beach front is lovely the pool areas are amazing
Stayed in April 2024
Reviewed: 16 April 2024
Claire
United KingdomThe food choice at dinner was pretty much the same style every night, cooked very well but after a week we were bored. There were cobwebs in our room and they were not cleaned whilst we were there. No turndown service, which we enjoyed on our previous stay. The rooms could do with a coat of paint and a re-fresh for a 5-star hotel. We stayed here 8 years ago and would say the standards have slightly slipped but it was busier being the Easter holidays.
The rooms were lovely, the beachfront location was amazing, and the views from the hotel were amazing. The breakfast choices were spot on and always enough space to sit in the restaurants and pool. The waiter service around the pool was fantastic, especially with young children and the staff were always so friendly and nice to our 20-month-old.
Stayed in April 2024
Reviewed: 8 April 2024
Johan
South AfricaThere was a bit of maintenance that needed to be done. Roof leak here and there
Location and design
Stayed in April 2024
Reviewed: 27 March 2024
Smeeta
United KingdomLack of entertainment in the evening
Great location and sandy beach
Stayed in March 2024
Reviewed: 13 March 2024
Zoltan
HungaryWe had bugs in the room Coctails are very poor quality Signature restaurants are very similar to buffet - food wise Taxi service offered by the hotel is way overpriced
Beach, watersport activities Tony at the fitness center doing a great job Devish’s service at the restaurant is far the best Car rental service offered by the hotel
Stayed in March 2024
Reviewed: 13 March 2024
Bogdan
BelgiumThe staff is MAGNIGICENT !!!!
Stayed in March 2024
Reviewed: 3 March 2024
Al
United Arab EmiratesSo comfortable place and safety
Stayed in February 2024
Reviewed: 9 February 2024
Mark
United Arab EmiratesQuality of buffet meals (outside of the other restaurant offerings) was quite poor. Note that we come from Dubai with a very high standard of 5-star hotels which may have impacted our view. Food was often cold and not that tasty. After the first night we tended to avoid the buffet offering at night time and only use it for breakfast. The other restaurants on site were of a higher standard. I would recommend avoiding half or full board and just pay for meals but I don't believe that is an option here.
Facilities were great. Location perfect. Staff very friendly and helpful but overloaded from what I can only assume is a combination of high season (fully booked) and lower than required staff to guest ratio. Hotel did something special for our anniversary which was much appreciated.
Stayed in February 2024
Reviewed: 5 February 2024
Volodymyr
UkraineHorrible impressions from the main buffet. Good food but serving, atmosphere, ambience, interior didn’t look like a 5-star hotel at all, night and day compared to the mid-range 5* hotels we visited in Mauritius.
Beach, rooms, food, kids club and Asian a la carte restaurant.
Stayed in February 2024
Reviewed: 17 January 2024
Linda
SlovakiaThe beach was beautiful and clean. The hotel staff was very nice and helpful. We really enjoyed our stay.
Stayed in December 2023
Reviewed: 6 January 2024
Ntendeni
South AfricaThe shower /bath water was not hot enough
We enjoyed the beautiful clear and clean beaches. The food was excellent We enjoyed the spectacular entertainment during supper/Dinner, it was amazing
Stayed in December 2023
Reviewed: 4 December 2023
Dénes
HungaryNothing special. There was only one problem but the hotel fixed it quickly.
Nice resort in Belle Mare, great facilities, friendly and helpful staff, rooms are well maintained. The overall service was very good, the restaurants and bars offered wife range of F&B. Absolutely good quality for money (we were on AI - most of the menu were included in AI package).
Stayed in December 2023
Reviewed: 21 November 2023
Walter
South AfricaNothing
A little problem in the beginning but the staff handled exceptionally well!
Stayed in November 2023
Reviewed: 2 October 2023
Carlisle
South AfricaExtra costs, rooms not serviced on some days.
Staff, location,beach
Stayed in October 2023
Reviewed: 21 September 2023
Dr
IndiaChinese cuisine especially non-vegetarian delicacies needs to be made more tasty and delicious.
Location, design layout, live music at the Shores bar, courteous, polite and helpful staff. The poolside restaurants and pools. The oceanfront suite where I stayed during my visit to this hotel. The entire property is well maintained and clean.
Stayed in September 2023
Reviewed: 15 September 2023
Hani
Saudi ArabiaNoice, kitchen turbines working all night, room not clean well unless you ask and pay tips. Bathroom without a door
Beach, food, space, landscape , confort bed
Stayed in August 2023
Reviewed: 4 September 2023
Alla
Saudi ArabiaVery difficult to stay in this hotel if you have baby stroller or wheelchair Lots of stairs
Location : very nice clear beach but very windy compared to other part of the island Staff are vey nice and helpful Food was amazing Kids club is really good
Stayed in August 2023
Reviewed: 1 September 2023
Maher
Saudi ArabiaNo doors or curtains in the toilet.
Very welcoming staff
Stayed in August 2023
Reviewed: 18 August 2023
Tasneem
South Africathe hot water in my bathroom was a problem, I had to complain twice about it, Also the fact that the bathroom area had no doors to close it off, I was travelling with my husband so it was ok but if my kids came to sit in our room ,having a shower or even going to the toilet while they were there was not possible as there was no privacy.
the food was good at all the restaurants we ate at. the entertainment on our last night with the live DJ was lots of fun. the pool area and the beach facilities were all good . the walk to our room everyday was beautiful
Stayed in July 2023
Reviewed: 16 August 2023
Ameer
PakistanJust a few small complaints/suggestions. We arrived late in the evening directly from the airport after a long flight. The checkin process took a very long time. Had to email booking confirmation to their email while being there. By the time we checked in the room we only had 30 mins before dinner closing time and had to rush to get fresh and make it in time. The tides restaurant at lunch hours had terribly slow service. We had lunch there twice and every time it would take a long time just to get the menu. And then another long wait for someone to take order. The boat house staff did not seem welcoming and were always in a hurry to close early.
The resort itself is huge with plenty of activities happening through out the day. We stayed here in the winter months of mauritius. The pool was cold but bearable in the afternoon. We had half board so we tried all the restaurant at the hotel for dinner. The Chinese and the Japanese restaurant were really good. If i was to visit again i would only have the dinner buffet once and the a la carte restaurants more. Rooms were nice and comfortable. We had 2 interconnecting rooms and were upgraded to the beach front on the quiet side of hotel. You can easily walk around the hotel or get a drop off in one their golf carts.
Stayed in July 2023
Reviewed: 13 August 2023
Karthik
United Arab Emirates1) Poor wi-fi connectivity. 2) Dirty/stained seats and dish mats in all restaurants. 3) Mosquito infestation near the resort spa/lake
1) Resort ambience and service. 2) Kid's club activities 3) Food at the specialty restaurants
Stayed in August 2023
Reviewed: 30 July 2023
Florise
BelgiumIt’s not worth 5 stars. The room should be refurbished, the painting was not nicely executed, the cleaning in the room was not always properly done, for a five stars the atmosphere is a bit poor, the music at the swimming pool is too loud. The establishment and especially the facilities are not refined enough.
Really nice beach, nice service at breakfast, the view from our room.
Stayed in July 2023
Reviewed: 29 July 2023
Alhusaini
Saudi ArabiaThe furniture has to be replaced because it is quite old and there is absolutely no privacy in the bathroom.
We really enjoyed the resort's activities, the beach, the delicious food, and the kids' club.
Stayed in July 2023
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