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Reviews of LUX* Grand Gaube Resort & Villas 5 stars

Grand Gaube, 30617 Grand Gaube, Mauritius

#2 of 19 hotels in Grand Gaube

Guests' Choice

Review score

Based on 688 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    8.8

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 7 nights

    My husband and I went to LUX* for our honeymoon and what a wonderful experience it was. On our arrival were greeted by such warm and friendly faces, furthermore, we had a room upgraded with many more other perks. Their hospitality was amazing! Would definitely recommend them for your stay :)

    Stayed in April 2024

  • Reviewed: 8 May 2024

    10
    Majestic stay
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing, though few comments for potential travelers: - the adult beach is not made at all for swimming: 30cms of depth max and cloudy water; - better to have your own car if you want to explore the north east coast (and you should definitely do it); and - if you are not staying in the adult section, be aware that you may hear quite a lot of screaming toddlers.

    This place looks like heaven on earth. The whole domain has been thought of to offer you countless activities and sights during your stay and this proves very efficient. Protected from winds by superb and giant banyans, the hotel is majestic and magnificent. A portion of it is adult only (with its own beach and pool) and is located far enough from the rest of the complex not to hear a single child. Don’t miss on the many free activities proposed, including a breathtaking snorkeling session on a corral reef by boat and the tennis courts (including rackets and balls). For Mauritius, the quality/price ratio was fantastic.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights

    My stay in Mauritius was an exceptional experience from start to finish. The hospitality was top-notch, with friendly and attentive staff always ready to assist. The room was spacious, elegantly decorated, and offered stunning views of the pristine surroundings. Every morning, the breakfast was a highlight, providing a delightful spread that showcased the local cuisine alongside international options. The location was ideal, offering both tranquility and convenient access to beautiful beaches and other attractions. The combination of natural beauty, welcoming atmosphere, and luxurious amenities made it a perfect getaway, leaving me with wonderful memories and a strong desire to return.

    Stayed in April 2024

  • Reviewed: 7 May 2024

    10
    Magical, Amazing experience of a lifetime. An unforgettable wedding anniversary. This beautiful place is worth visiting
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    I loved everything about this place.

    The beautiful pools & beaches, the scrumptious food, spacious rooms, aesthetics, everything was just perfect. The staff is exceptional , very professional helpful & amazing, the surrounding is beautiful. Everything was absolutely magical , I will come here over and over again. I will definitely recommend it . 10/10. Or should I say 100/ 10 because is place is absolutely gorgeous

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    AMAZING AMAZING AMAZING
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 10 nights
    • Submitted via mobile

    Nothing. It was perfect.

    Our stay at lux Grand gaube was absolutely amazing. I can’t fault this resort on anything. The staff were absolutely amazing. Every single person went above and beyond to make our stay perfect. From the beach staff, to restaurant staff, to front desk staff, the porters and kids club staff. Wow wow wow. We truly made friends with everyone here. The facilities were absolutely amazing. Our check in went smooth. We got a welcome drink which was very delicious. We were shown around and no stone was left unturned. They carried every bit of luggage for us. All the activities are offered for free no extra charge for them. My kids loved the kids club and the hotel offers a lot of activities for kids and adults. You are never bored. The most memorable activity is the Friday night Mauritian night where kids are dressed up and everyone joins in on the fun. Our room was spectacular and perfect. Very clean, and the Aircon works very well. Our view was also great. Our luggage was delivered to our room and without asking they removed the plastic wrap for us. When I say we did not lift a finger, I mean it. There is even a very nice gentlemen that even cleans your sunglasses on the beach for you and sprays face mist for you every few minutes. We also loved that the hotel offers cold water dispensers infused with flavour at the pool and beach that is always ice cold. So we were always hydrated and no charge. Honestly this hotel was magical. We will definately be back. Nothing was missing. Our room was serviced daily. And the hotel is just so beautiful. You really are spoilt 24/7. The hotel also offers a taxi service and the amazing thing is that every time you leave the hotel that taxi driver is responsible for you until you return to the hotel. They make sure you return. You always feel safe. The restaurants are also amazing. Our personal fave was the buffet and bodrum blue. We were truly spoilt by the staff. We even got a little bracelet on our checkout, spoilt beyond words.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Great but not perfect due to some staff
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    The location is at the far end of the island. Also, some staff can be intrusive and lack of personal boundaries. My door was suddenly opened at 8.30pm by a housekeeping worker which was very disturbing since I’m already resting in my bed. The staff working at the water sports facilities (those who handle the water ski and water peddling facilities) were very intrusive. Asking me private questions and making assumptions about my life when I’m just trying to play the water sports. Those questions were unnecessary and I did not feel comfortable. It would be good for the resort to train staff on how to better communicate with solo female guest rather than assuming every woman should have a husband with her and questioning the guest if she does not have one.

    Many facilities in the resort and the room is super comfortable. Private beach is a perfect place to laze around. Also, most of the staff are friendly and helpful. A good resort for a beach vacation.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Unforgettable
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 7 nights
    • Submitted via mobile

    I recently had the pleasure of experiencing a week-long stay at Lux Grand Gaube, and I must say, it was nothing short of exceptional. From the moment we arrived, we were greeted with warmth and hospitality that set the tone for the entire stay. Marie, at breakfast, deserves special mention for her delightful demeanor and attention to detail. She ensured that our mornings started off on the right note, providing us with a beautiful array of fruits and making us feel incredibly welcome each day. Jean Christophe's outstanding customer service and meticulous attention to detail did not go unnoticed. His dedication to ensuring that every aspect of our stay was perfect was truly commendable. He even went above and beyond to ensure our last meal at the hotel was an unforgettable culinary experience. Sahid's infectious smile and genuine willingness to engage in quick chats added an extra layer of warmth to our stay. It's these small interactions that truly make a difference and contribute to the overall outstanding customer service at Lux Grand Gaube. And then there's Mario, the legend of Lux. His friendly disposition and helpful attitude embodied the spirit of hospitality that Lux Grand Gaube is known for. Last but not least, Nooranee at the fish section deserves a special mention for providing us with the best culinary delights and invaluable information about the local cuisine. In summary, Lux Grand Gaube exceeded all expectations, thanks to its outstanding customer service and meticulous attention to detail. It's clear that every member of the staff, from Marie to Jean Christophe to Sahid to Mario to Nooranee, is dedicated to ensuring that guests have an unforgettable experience. This hotel truly sets the standard for excellence in hospitality.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Marvelous place. Incredible people. Extraordinary hospitality. Perfect! Just Perfect!
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 5 nights

    I honestly can't name a thing. Even little hiccups that were just normal were dealt with swiftly with lot of smiles attached.

    It's not that I liked anything at the resort. Me and my partner - we LOVED it! Phenomenal, cozy and welcoming interior design that doesn't pretend to be more than it is, just does everything it's supposed to do perfectly! Incredibly welcoming, hospitable staff (Jean Christophe! I'm still daydreaming about the feast you served! Dominique! Thank you for the great dinner! All other people I just don't remember the names of. THANK YOU!). Hospitality on the highest possible level where the staff seems to have been reading our minds and offering a hand before we even got the chance to ask. All of it amounted to a HEAVENLY stay. And yes - the caps are fully intentional as I won't be able to keep this review concise if I go into the details of how amazing our stay was. Again. Huge thank you and we do hope to see you some time soon.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very attentive staff members
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    It is on a tropical island, so you are bound to get small amounts of ants in the rooms and around the restaurant area.

    Loved the staff, very friendly!

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Very good
    • Leisure trip
    • Couple
    • Ocean Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    Noting

    Very clean

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Amazing stay!
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything was amazing, staff were very accommodating and friendly!

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 9 nights
    • Submitted via mobile

    Great facilities and beaches

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Absolutely incredible
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    That we had to leave

    Lux Grand Guabe The hotel is exceptional with incredible views, it is by far the beat hotel we have stayed at on this beautiful island. The staff were amazing with special thanks to Thaisha and Lisa at reception, it was my partner’s birthday so Rishi and Rajiv put together an amazing dinner for us. The resort has everything needed for a romantic get away to be honest, a special thanks to Jean Christophe for making our last couple of days magical as well.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Absolutely incredible
    • Business trip
    • Couple
    • Superior Room
    • Stayed 4 nights

    The fact that we had to leave

    The hotel is exceptional with incredible views, it is by far the beat hotel we have stayed at on this beautiful island. The staff were amazing with special thanks to Thaisha and Lisa at reception, it was my partner’s birthday so Rishi and Rajiv put together an amazing dinner for us. The resort has everything needed for a romantic get away to be honest, a special thanks to Jean Christophe for making our last couple of days magical as well.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Amazing. Would come again.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed made some noise, maybe was a bit broken.

    Excellent service, great food, everything was amazing. Got a free upgrade in room as well, greatly appreciated.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Great holiday
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillow was too flat

    Excellent

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Great value for money, very relaxing, food in the main buffet restaurant was excellent as well as the smoke house. Very
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 5 nights
    • Submitted via mobile

    Not all of the restaurants were open every day as originally thought.

    Lots to do, tennis, water sports

    Stayed in March 2024

  • Reviewed: 21 April 2024

    10
    Best resort we've ever stayed at
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 6 nights
    • Submitted via mobile

    Over 1 hour drive from airport with heavy traffic

    Best resort we've ever stayed at due to the incredible staff and facilities. Special mention to pasta chef Deepuk, front desk welcomer Leike, nurse Ameena, room cleaning and kids club staff. Their warmth made our first stay at Lux and Mauritius truly memorable. Each staff member went above and beyond for us

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Amazing- unforgettable paradise.
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 6 nights
    • Submitted via mobile

    That we had to leave! Until we meet again.

    Lux* Grand Gaube is an absolute gem for anyone planning a honeymoon or a relaxing getaway in Mauritius. From the moment we arrived, we were greeted by a breathtaking green landscape that continued all the way to the stunning open lobby. The beach provided the perfect setting for relaxation, with a calming breeze that added to the experience. The dining experience was delightful, with a good variety of cuisines to choose from. The Chinese food was a standout, and the pizza was exceptionally tasty. The ambiance at the Palm Court restaurant was enhanced by the lovely music, adding to the overall experience. However, what truly made our visit memorable was the incredibly friendly and helpful staff. They went above and beyond to ensure we had a fantastic time, offering recommendations for places to visit around the island. A special thanks to Lisa FO, Davesh the bellboy, Anastasia - Assistant FO, Mario and Ana from the art workshop, Naomi from reservations, Suradeep from FO, Hashemy from FO, Sun-Spa, and Manury from security for their exceptional service. We wholeheartedly recommend Lux* Grand Gaube to our friends and family, and we are certain that we will choose Lux* for our future trips around the world. Thank you for making our stay truly unforgettable.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The smell of humidity in rooms might be bad for people who have allergies..

    The hotel is amazing , nice cew , very nice food and very beautiful hotel with many restaurants and facilities and bands for entertainment

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Really amazing the team staff and the hotel and Beach
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    everything is perfect 👌

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    An amazing active and relaxed luxury stay.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 6 nights
    • Submitted via mobile

    The beach is murky so you have to take a boat for 10 minutes to snorkel. The boat takes you to an exceptionally beautiful coral where we spotted an octopus so they have dealt with the issue well! Also I think it’s the perfect hotel for kids as the beach isn’t dangerous since it’s not so attractive to swim deep in.

    Amazing hotel with amazing facilities. Every activity was perfect. Wesley is a fantastic tennis coach, staff are very nice, especially at the Lux Cafe (thanks Yashesh!). It’s literally a hotel I could live in forever!

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Everyone at Lux Grand Gaube made our honeymoon the most memorable holiday we’ve ever been on. The staff were beyond poli
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    The property was well laid out, clean and beautiful

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Amazing stay all throughout!
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 6 nights

    The saunas could use a refresher

    Stayed in March 2024

Showing 1 – 25

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