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Reviews of Veranda Grand Baie Hotel & Spa 4 stars

Royal Road, 30510 Grand Baie, Mauritius

#7 of 14 hotels in Grand Baie

Guests' Choice

Review score

Based on 74 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 26 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Garden Room
    • Stayed 3 nights
    • Submitted via mobile

    Cold water during our stay. Renovated hotel but already broken accessories in the shower. Pool area too small. Beach very small.

    Location was great.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Ok hotel but they need to fix their Beds
    • Leisure trip
    • Couple
    • Comfort Pool Room
    • Stayed 5 nights

    Overall a good hotel but there are some key features they need to improve on. 1, The price on some items are way out there like their taxi booking, booking.com offer 25 euro and from them its 60 euro. we can understand maybe 20-30% topup but not 120%. its not about the amount but as matter of principal. also their private fishing tour cost 28000 their own money which around 2200 dirham or 600 dollars. the reason as per them is the fuel cost and i we understand the fuel cost is a bit high but it felt a bit to high for some hours of fishing. on the other hand they did have a 30min free shallow fishing for small fishes. 2, The Beds and sheets where an absolute disaster, for a hotel on this caliber we could not understand how they have not managed to buy some proper bed mattress and sheets, it was almost impossible to sleep, the bed mattress had totally lost its shape and were bend in the middle so we woke up multiple tiles during night and the sheets were of the cheapest quality and where making sound when we moved around.

    1, the Pool was one of the best pools i have seen in any hotel, seating around the pool with bed in the water. 2, the personal were really nice and polite. 3, the hotel location is good and relaxing 4, they had some free water actives like snorkeling, shallow fishing, kayaking, etc Overall a good hotel but have space to improve.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Family Room
    • Stayed 7 nights
    • Submitted via mobile

    Everything is exceptional

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    We were put literally in the farthest room

    Stayed in February 2024

  • Reviewed: 6 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Privilege Room
    • Stayed 3 nights
    • Submitted via mobile

    Service was a little relaxed

    Smaller size adorable decor

    Stayed in January 2024

  • Reviewed: 4 April 2024

    9.0
    .
    • Leisure trip
    • Couple
    • Comfort Garden Room
    • Stayed 9 nights

    Only one issue to report and that is no wardrobes in the rooms and iron and ironing board which made managing our clothes from 3 suitcases difficult and messy

    my stay was perfect, staff were very friendly and accommodating.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    Amazing experience ; special thanks to kunai and all the staff team for their great hospitality
    • Leisure trip
    • Couple
    • Comfort Garden Room
    • Stayed 2 nights
    • Submitted via mobile

    All great

    Neat and great service

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    Overall, my stay at the hotel was satisfactory, with a pleasant room ambiance.
    • Leisure trip
    • Couple
    • Comfort Garden Room
    • Stayed 2 nights

    The toilet lacked a bidet hose for personal hygiene purposes.

    While the room itself is pleasant, a more convenient layout would involve integrating the toilet with the bathroom. Additionally, it's worth noting that the toilet lacked a bidet hose for personal hygiene purposes.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Very good stay overall
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 9 nights
    • Submitted via mobile

    We were moved to another room as our air conditioning didn’t work, which was much smaller and a real inconvenience to have to move in the late evening. The hotel should offer more complimentary water than 2 bottles a day.

    The swimming pool and beach was gorgeous . The rooms were recently renovated and sleek but fresh and the service was excellent. A special shout out to Youvrej, Bryan, Ajay, Oodesh and Suresh who went above and beyond to make our stay extra special.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    9.0
    Beautiful resort and nice people at the reception and the breakfast and the cleaners.
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 6 nights
    • Submitted via mobile

    We did not have a mattress on the bed so we woke up with pain the back, but they gave us one after we complained.

    Beautiful gardens, restaurant by the sea, good breakfast with plenty of choices. Good cleaning every morning, Aishta was so nice and did a very good job cleaning the room.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    The facilities and the friendliness of the staff

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Pretty place to stay.
    • Leisure trip
    • Group
    • Comfort Garden Room
    • Stayed 3 nights

    Limited number of sun beds around the pool and beach area. Please buy some more and house them in a shed until required. We also called reception a couple of times because our room was missing items and staff never came.

    Great accommodation and very clean. Lovely surrounding area and close to local amenities.

    Stayed in February 2024

  • Reviewed: 14 March 2024

    9.0
    In all my husband and I had a wonderful holiday and would consider going back to the Veranda
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 7 nights

    We came across 2 cockroaches. The kitchenette counters were not cleaned the one day. On the one occasion the bed sheets were not stretched and the duvet was just thrown over the sheets. The dinner menu was a little repetative.

    Room was extremely neat. The bed was very comfortable. Breakfast was very good with a variety of options to choose from.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    We enjoyed our stay very much . The design, decor and location was very good. More ceiling fans in the dining area wou
    • Leisure trip
    • Couple
    • Comfort Garden Room
    • Stayed 4 nights
    • Submitted via mobile

    No ceiling fans

    Ambience and layout

    Stayed in February 2024

  • Reviewed: 29 February 2024

    7.0
    Decent stay at B Veranda
    • Leisure trip
    • Couple
    • Privilege Room
    • Stayed 3 nights
    • Submitted via mobile

    Didn't receive our pillow menu upon arrival, which was meant to come as standard with the privilege room. After the second night, the room was not cleaned properly, used mugs and rubbish left in the room, and not changed. Staff were a bit erratic at dinner, trying to take your plates away whilst you're still eating.

    The ascetic of the hotel was beautiful. Great location, with sunset views and close to Njoy bar (around the corner). The food at the lazy lobster was great, and overall, the staff were pretty friendly.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Comfort Garden Room
    • Stayed 6 nights

    the swimming pool was a bit small and overcrowded, but it didn't bother me as there are so many beaches around:)

    I liked very much the individual houses in the colonial style: the main reason I selected this hotel, the welcoming drink after such a long trip, the garden which was taken care of daily, the decoration of our room, the various activities they had each evening, the boutique shop, the excellent massage that I enjoyed in the spa, that they gave me a room at the back and it was quite as I requested. It was so nice to lie in the evening in the chairs and listen to the sea!

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    Calm, not crowded, cozy. Nice people, always asking if you need anything.
    • Leisure trip
    • Family with young children
    • Comfort Garden Room
    • Stayed 6 nights

    If you like to sleep in, the breakfast served will be probably cold, which is pity for meals like pancakes, waffles or French toast. I came twice after 9am and get those cold. On the other hand, egg station always offer freshly made meals from eggs.

    The Garden Room was great, very nice easy walk through the gardens towards the veranda, dining place and pool. Every day you get a cold bottle of water which was appreciated. We found dinners exquisite, especially all salads were well spiced, so good! Breakfast was nice if you came early :)

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    Mauritian hospitality at its best
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    100% Mauritian style! 100% Mauritian Hospitality. They asked me once if all was ok and replied more than ok, they asked if we had any feedback, i replied maybe a little bit of salads or veggies during breakfast, the next morning it was there. This is beyond expectations. Thank you

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    A gem tucked just off the Promenade.
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful modern room with wonderful staff. Breakfast was excellent. Very accommodating for holding our bags while we went off in a tour.

    Stayed in January 2024

  • Reviewed: 15 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Our roon was too far from the ceter it was hard to walk for my husband after his recent op

    The pool area, garden

    Stayed in January 2024

  • Reviewed: 13 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The beach, the hotel itself and the staff.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    10
    Amazing stay, thanks to Rishi and Balram!
    • Leisure trip
    • Couple
    • Comfort Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The headboard was quite damaged which didn't fit with the rest of the well maintained and modern facilities. If you are looking for a real sandy Mauritius beach that's not possible here you can walk along the shore and you can find it there.

    Rishi in the restaurant was amazing and catered really well to my vegetarian needs he took me to all the stations and introduced me to the cook and said I could have anything prepared. Staff at check in were lovely and friendly. The rooms are set out really well with a separate room for luggage so it keeps a nice peaceful atmosphere in the bedroom. Plenty of sun loungers, the pool was well maintained. Balram was amazing too a great fun gentleman who really helped us a lot. The excursions offered within the cost of the stay were great fun such as the snorkel trip. Ultimately the surroundings but the staff were what really made this stay special.

    Stayed in December 2023

  • Reviewed: 3 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    Appartment far from main pool. Some construction noise as from 11am.

    Lovely Hotel and helpful staff. Good value for money, walking distance from bars & pubs, food was great !

    Stayed in February 2024

  • Reviewed: 1 February 2024

    7.0
    Average
    • Leisure trip
    • Solo traveller
    • Comfort Pool Room
    • Stayed 4 nights
    • Submitted via mobile

    Hotel next door plays very loud music late at night plus the nightclub on the other side plays very loud music until 6am Very noisy

    Freshly decorated, very clean

    Stayed in January 2024

Showing 1 – 25

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