Royal Road, 30510 Grand Baie, Mauritius
#7 of 15 hotels in Grand Baie
Guests' ChoiceBased on 74 hotel reviews
8.5Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.6
Staff
9.1
Value for money
8.2
Free WiFi
9.4
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Showing 1 – 25
Reviewed: 29 April 2024
Liene
LatviaEverything was perfect!
Aesthetic rooms, very good breakfast. Very responsive staff. Close to nice beaches. Close to the pool.
Stayed in April 2024
Reviewed: 26 April 2024
Marie
AustraliaCold water during our stay. Renovated hotel but already broken accessories in the shower. Pool area too small. Beach very small.
Location was great.
Stayed in April 2024
Reviewed: 14 April 2024
Payam
United Arab EmiratesOverall a good hotel but there are some key features they need to improve on. 1, The price on some items are way out there like their taxi booking, booking.com offer 25 euro and from them its 60 euro. we can understand maybe 20-30% topup but not 120%. its not about the amount but as matter of principal. also their private fishing tour cost 28000 their own money which around 2200 dirham or 600 dollars. the reason as per them is the fuel cost and i we understand the fuel cost is a bit high but it felt a bit to high for some hours of fishing. on the other hand they did have a 30min free shallow fishing for small fishes. 2, The Beds and sheets where an absolute disaster, for a hotel on this caliber we could not understand how they have not managed to buy some proper bed mattress and sheets, it was almost impossible to sleep, the bed mattress had totally lost its shape and were bend in the middle so we woke up multiple tiles during night and the sheets were of the cheapest quality and where making sound when we moved around.
1, the Pool was one of the best pools i have seen in any hotel, seating around the pool with bed in the water. 2, the personal were really nice and polite. 3, the hotel location is good and relaxing 4, they had some free water actives like snorkeling, shallow fishing, kayaking, etc Overall a good hotel but have space to improve.
Stayed in April 2024
Reviewed: 13 April 2024
Lieza
South AfricaEverything is exceptional
Stayed in April 2024
Reviewed: 10 April 2024
Katerina
LatviaWe were put literally in the farthest room
Stayed in February 2024
Reviewed: 6 April 2024
Amanda
United StatesService was a little relaxed
Smaller size adorable decor
Stayed in January 2024
Reviewed: 4 April 2024
Narendra
United KingdomOnly one issue to report and that is no wardrobes in the rooms and iron and ironing board which made managing our clothes from 3 suitcases difficult and messy
my stay was perfect, staff were very friendly and accommodating.
Stayed in March 2024
Reviewed: 30 March 2024
Mehdi
United Arab EmiratesAll great
Neat and great service
Stayed in March 2024
Reviewed: 30 March 2024
Pretha
MalaysiaThe toilet lacked a bidet hose for personal hygiene purposes.
While the room itself is pleasant, a more convenient layout would involve integrating the toilet with the bathroom. Additionally, it's worth noting that the toilet lacked a bidet hose for personal hygiene purposes.
Stayed in March 2024
Reviewed: 26 March 2024
Anna
United KingdomWe were moved to another room as our air conditioning didn’t work, which was much smaller and a real inconvenience to have to move in the late evening. The hotel should offer more complimentary water than 2 bottles a day.
The swimming pool and beach was gorgeous . The rooms were recently renovated and sleek but fresh and the service was excellent. A special shout out to Youvrej, Bryan, Ajay, Oodesh and Suresh who went above and beyond to make our stay extra special.
Stayed in March 2024
Reviewed: 21 March 2024
Cristina
SwedenWe did not have a mattress on the bed so we woke up with pain the back, but they gave us one after we complained.
Beautiful gardens, restaurant by the sea, good breakfast with plenty of choices. Good cleaning every morning, Aishta was so nice and did a very good job cleaning the room.
Stayed in March 2024
Reviewed: 18 March 2024
Manasseh
NigeriaEverything was great
The facilities and the friendliness of the staff
Stayed in March 2024
Reviewed: 17 March 2024
Debbie
United KingdomLimited number of sun beds around the pool and beach area. Please buy some more and house them in a shed until required. We also called reception a couple of times because our room was missing items and staff never came.
Great accommodation and very clean. Lovely surrounding area and close to local amenities.
Stayed in February 2024
Reviewed: 14 March 2024
Paula
South AfricaWe came across 2 cockroaches. The kitchenette counters were not cleaned the one day. On the one occasion the bed sheets were not stretched and the duvet was just thrown over the sheets. The dinner menu was a little repetative.
Room was extremely neat. The bed was very comfortable. Breakfast was very good with a variety of options to choose from.
Stayed in March 2024
Reviewed: 1 March 2024
Judy
AustraliaNo ceiling fans
Ambience and layout
Stayed in February 2024
Reviewed: 29 February 2024
Oyedola93
United KingdomDidn't receive our pillow menu upon arrival, which was meant to come as standard with the privilege room. After the second night, the room was not cleaned properly, used mugs and rubbish left in the room, and not changed. Staff were a bit erratic at dinner, trying to take your plates away whilst you're still eating.
The ascetic of the hotel was beautiful. Great location, with sunset views and close to Njoy bar (around the corner). The food at the lazy lobster was great, and overall, the staff were pretty friendly.
Stayed in February 2024
Reviewed: 27 February 2024
Fotini
Luxembourgthe swimming pool was a bit small and overcrowded, but it didn't bother me as there are so many beaches around:)
I liked very much the individual houses in the colonial style: the main reason I selected this hotel, the welcoming drink after such a long trip, the garden which was taken care of daily, the decoration of our room, the various activities they had each evening, the boutique shop, the excellent massage that I enjoyed in the spa, that they gave me a room at the back and it was quite as I requested. It was so nice to lie in the evening in the chairs and listen to the sea!
Stayed in February 2024
Reviewed: 27 February 2024
Markéta
Czech RepublicIf you like to sleep in, the breakfast served will be probably cold, which is pity for meals like pancakes, waffles or French toast. I came twice after 9am and get those cold. On the other hand, egg station always offer freshly made meals from eggs.
The Garden Room was great, very nice easy walk through the gardens towards the veranda, dining place and pool. Every day you get a cold bottle of water which was appreciated. We found dinners exquisite, especially all salads were well spiced, so good! Breakfast was nice if you came early :)
Stayed in February 2024
Reviewed: 22 February 2024
Jacques
United KingdomNothing
100% Mauritian style! 100% Mauritian Hospitality. They asked me once if all was ok and replied more than ok, they asked if we had any feedback, i replied maybe a little bit of salads or veggies during breakfast, the next morning it was there. This is beyond expectations. Thank you
Stayed in February 2024
Reviewed: 15 February 2024
Maria
HungaryOur roon was too far from the ceter it was hard to walk for my husband after his recent op
The pool area, garden
Stayed in January 2024
Reviewed: 13 February 2024
Lyly
MauritiusThe beach, the hotel itself and the staff.
Stayed in February 2024
Reviewed: 10 February 2024
Henna
United KingdomThe headboard was quite damaged which didn't fit with the rest of the well maintained and modern facilities. If you are looking for a real sandy Mauritius beach that's not possible here you can walk along the shore and you can find it there.
Rishi in the restaurant was amazing and catered really well to my vegetarian needs he took me to all the stations and introduced me to the cook and said I could have anything prepared. Staff at check in were lovely and friendly. The rooms are set out really well with a separate room for luggage so it keeps a nice peaceful atmosphere in the bedroom. Plenty of sun loungers, the pool was well maintained. Balram was amazing too a great fun gentleman who really helped us a lot. The excursions offered within the cost of the stay were great fun such as the snorkel trip. Ultimately the surroundings but the staff were what really made this stay special.
Stayed in December 2023
Reviewed: 3 February 2024
Stéphane
MauritiusAppartment far from main pool. Some construction noise as from 11am.
Lovely Hotel and helpful staff. Good value for money, walking distance from bars & pubs, food was great !
Stayed in February 2024
Reviewed: 1 February 2024
Sarah
United KingdomHotel next door plays very loud music late at night plus the nightclub on the other side plays very loud music until 6am Very noisy
Freshly decorated, very clean
Stayed in January 2024
Showing 1 – 25
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