Guillermo Spartling, 4 Centro , 40200 Taxco de Alarcón, Mexico
#6 of 26 hotels in Taxco de Alarcón
Guests' ChoiceBased on 239 hotel reviews
9.0Cleanliness
9.0
Comfort
8.9
Location
9.8
Facilities
9.0
Staff
9.3
Value for money
8.9
Free WiFi
7.8
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End of dialog contentReviewed: 18 February 2024
Trina
United StatesSuch a beautiful establishment. Rooms so comfortable. Everyone so nice & helpful. Loved it.
Stayed in February 2024
Reviewed: 5 January 2024
Marlina
United StatesLocation.
Beautiful property.
Stayed in January 2024
Reviewed: 19 December 2023
Ashton
United StatesThere’s nothing I didn’t like
Magical views clean friendly staff who went above and beyond
Stayed in December 2023
Reviewed: 8 December 2023
Julieta
United StatesThe Jacuzzi was not working, I was hoping for hot bubbling water after a long day. No elevators and many stair to climb
The location was amazing, very centralized. Staff was very friendly.
Stayed in November 2023
Reviewed: 1 December 2023
Miguel
United StatesThe bed was too firm. Also, the water pressure in the toilet was very poor, we needed to wait a good five minutes for the next flush.
The location!
Stayed in November 2023
Reviewed: 16 October 2023
Antonio
United StatesCerca de el centro
Un excelente hotel
Stayed in September 2023
Reviewed: 6 October 2023
Alfonso
MexicoLocation, pool
Stayed in September 2023
Reviewed: 19 September 2023
Andrew
CanadaHonestly, not much to complain about. I highly recommend.
The room was perfect for us and the view from the room was amazing! The pool was nice and we had it to ourselves for most of our stay. The rooftop bar was also very nice, perfect vibe, good food and ambiance. The staff were also very friendly and attentive.
Stayed in September 2023
Reviewed: 14 September 2023
Oscar
MexicoAll was perfect, no complaints
Superb location, super great deal, the staff was great
Stayed in August 2023
Reviewed: 18 August 2023
Robert
United Statesbed was a little hard
the room was very nice with a great view, bathroom was very clean with great shower Cristobal was a great waiter, took very good care of us
Stayed in August 2023
Reviewed: 5 August 2023
Moroni
United StatesEverything is awesome
Location
Stayed in June 2023
Reviewed: 27 July 2023
Karin
MexicoWe had some troubles with the room key card. It was an electronic card, and once in a while, it stopped working, so we had to go down every time to the lobby to restart it.
The valet parking service makes it easy when you have a car. The pool area is cool, rooms are clean, and the location right at the heart of the city center is perfect!
Stayed in July 2023
Reviewed: 20 July 2023
Nicole
SwitzerlandLocation 10/10
The staff was friendly and help us a lot
Stayed in July 2023
Reviewed: 1 July 2023
Nicole
United StatesAll rooms are not created equally. The first time I stayed we were in the basement and while it was quiet, it is a bit weird. On my most recent trip we were near the pool and the bathroom is incredibly small.
This property is massive and feels like an adventure on its own. Everything is comfortable and the pool is unmatched. My friend and I had both thought we would do quite a bit of exploring in Taxco, but ended up spending most of our time at the pool. When you do want to leave, the entire town is at your doorstep. The staff is also incredibly nice.
Stayed in June 2023
Reviewed: 26 June 2023
Alberto
United StatesConsidering the warm weather of the location, I will like the hotel staff will put and extra fan on cuadruples rooms. and have a little fridge to keep guest supply fresh and cool.
Facility is very clean rooms are very clean, and everyone in the Hotel is very happy
Stayed in June 2023
Reviewed: 14 June 2023
Connie
MexicoEverything was good
I really like the fact that the hotel is the hearth of Taxco, right in front of the plazita.
Stayed in June 2023
Reviewed: 6 June 2023
Keith
United StatesThis is the best location in Taxco
Stayed in June 2023
Reviewed: 22 May 2023
Tricia
United StatesThe bed was a bit too hard.
Everything except the beds were a bit too hard.
Stayed in May 2023
Reviewed: 22 May 2023
Sylvia
Costa RicaNot handycap accessible. I have leg problems and I had to go up and down stairs to get to our room. The service in the restaurant was a bit slow
The best location and great service. The room was fine too
Stayed in May 2023
Reviewed: 16 May 2023
Karla
United StatesAn small air conditioner or the fan working properly
Stayed in May 2023
Reviewed: 21 April 2023
Kestutis
LithuaniaNoise.
LOCATION, STAFF, VIEW, FOOD.
Stayed in April 2023
Reviewed: 2 April 2023
Eyetravelhr
United Statesthe only thing that we didn't like about our room is that it didn't have A/C, they only provided a fan but it was ok. other than that everything was great.
It was on the main center of the city, access to various restaurants and activities.
Stayed in March 2023
Reviewed: 27 March 2023
Andy
United StatesThe location, room and view were all excellent. The view from our window was beautiful. The hotel itself is located right in the middle of Taxco next to the zocalo (town square). The hotel is very clean and very charming. We loved it there.
Stayed in March 2023
Reviewed: 22 March 2023
Subao
JapanI know hotel is at the center so a little bit noisy but it is OK.
Location. Restaurant is good in the hotel. I'm not good at speaking espanol but staff kindly try to speak English. Very friendly.
Stayed in March 2023
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