Everything was great overall, my only recommendation is to purchase a new iron. Wi-fi was also a little spotty but its to be expected.

Breakfast is not provided, however the kitchenette in the rooms had all the kitchen supplies needed. I loved the location and was walking distance to everything you need. Staff was welcoming and responsive.

Stayed in April 2024

Very limited and overpriced breakfast choices on order. Fortunately there one nice bakery Chez Celine not far. Absolutely non-soundproof rooms 😱All the sounds both from inside and outside are very well heard - so if you are light sleeper, then this option is not for you…

Perfect location (can’t be better in Playa) - right on Quinta Avenida North, but on it’s residential part. Perfectly close to everything (literally two blocks to the Pelicanos beach), eateries and all the buzz of avenida. Very clean, comfortable rooms with fully equipped kitchenette. Nice terrace on the roof.

Stayed in March 2024

In the bathroom just shower with fixed head shower and poor water pressure

Good location, nice and helpful staff, close to the beach and many restaurants

Stayed in March 2024

Sink in the kitchen was a bit low. Easy to hit your head

Location, staff, cleanliness, TV, internet , shower, beach agreement

Stayed in February 2024

not applicable

we like location, close to Punta Esmeralda lagoon and beach, plenty restaurants and shops around, lots of choices and different prices, all good, staff very friendly and helpful.

Stayed in January 2024

Sometimes people were playing music and drinking very loudly and it echoes around the building - could not be blocked out as it was through the bedroom door. Facing onto 5th avenue is OK as you can shut a door between this to block noise.

Great location Easy to get to without any maps or Internet! Just straight down 5th avenue. Good WiFi connection Friendly staff - booked us a taxi and gave good clear instructions at check in. Aircon very efficient. Recommend walking right from the flats for best food and drinks places - excellent taco and brunch bars there.

Stayed in January 2024

Worn down, lumpy hard bed, very basic but all in all great value for money.

It was basic but such a good price and value. Anything we needed, the staff attended to it in minutes. Very friendly. Great location.

Stayed in January 2024

Well if I had to write minor criticism. They had a coffee machine which I loved but they gave two prepared filter packages and after two days I was looking in grocery stores everywhere and couldn’t find any. Would be nice if they stocked up but understand that’s not the standard. So all I do is criticise myself for not asking hahaha

The location was perfect as it was more calm and less touristic in the area. We felt very safe and the place and neighbours were clean and quiet. The hotel staff was very friendly and helpful. The pool upstairs was clean and peaceful.

Stayed in November 2023

The beds are way too hard, and you can hear everything that happens in the hallways.

I liked that it was convenient to 5th street and to the beach. I liked the free chair tickets at Martina’s. I liked the full kitchen. It was clean and modern. Plenty of room in my little “apartment.”

Stayed in November 2023

The Hotel was a bit hard to find, the adress provided in the booking was not the correct one. But when you search for Ah Xok Suites on Google Maps you find the correct location. The shower has not that much pressure and takes long to drain, but thats a common thing in Mexico.

The Hotel is very nice located. It is right around the corner of 5th ave, but not right in the party center of it. So you can easy reach everything - but it is not to crowded and loud at night. The next beach is reached within a 5 min walk. The rooms are spacious, well equipped and clean. The hotel has a rooftop terrace with a pool and all the staff is very friendly and kind.

Stayed in November 2023

No streaming service. No hairdryer.

Pool was great.

Stayed in November 2023

Nothing

Clean, really nice room, the staff were always very friendly

Stayed in September 2023

Nothing.

Everything. Like a studio apt. We were able to cook on the little stove top. A noisy restaurant/bar was under our balcony, but there was a door between the sitting and sleeping area, so we were able to shut out the noise. The location was great, at the very beginning of 5th Ave so we could easily enjoy the activities while avoiding the main noise. The staff were amazing. Kind, helpful people, fluent in English. The housekeepers were sweet and thoughtful. Wonderful little apartment in beautiful Mexico!

Stayed in September 2023

Rooftop bar isn’t open - breakfast needs to be pre/ordered

Very nice hotel - spacious room and exactly as in pictures

Stayed in September 2023

Everything

Piece and quiet

Stayed in August 2023

The only thing is we miss a little table and chairs to enjoy the balcony

Very Nice stay at the hotel, the staff was very helpful the location was perfect even if it was very close from the main street the room is quiet The little welcome package is very cute.

Stayed in July 2023

They would not give us extra towels for the room, and there was no conditioner. Those are the only flaws!

Location was incredible - steps away from 5th Avenue with amazing nightlife, stores, bars and restaurants. The room was beautiful and exactly like the pictures. So clean and new looking. The staff was so helpful. The price was incredible reasonable. The rooftop pool was awesome. It was an absolutely perfect hotel!

Stayed in July 2023

our air conditioner didn’t work consistently. I asked for help 3 times and got it each time but it never worked right and I felt bad going back a fourth time. We would’ve loved more pillows but made what we had work.

beyond beautiful! pool was amazing and everything was very clean. Staff were all very lovely.

Stayed in April 2023

Very friendly and helpful staff. Love the design of the place.

Stayed in February 2023

it’s very hard to find.

the rooms were modern and very clean, the room has a really nice vibe to it.

Stayed in January 2023

The noise level of the area was loud but I know the hotel can’t control, but inside the room you could also hear a lot of noise from inside the hotel. Also the bed was hard with minimal bedding

Nice staff, amazing pool and deck area, and central for walking. Great AC

Stayed in January 2023

The hotel entrance isn't marked so it is hard to find the first time. The room had a balcony but there wasn't furniture on the balcony.

GIna at the front desk was very helpful. The pool area was nice but there wasn't shade in the afternoon. The elevator was fast. The hotel is new so everything was in good condition. I liked the location, just off 5th Ave and several blocks to the beach.

Stayed in November 2022

Everything was perfect! Great location 5 minutes walk from the beach, very friendly staff. Comfortable beds in the room, there are all the necessary utensils for cooking, the rooftop terrace was great! Will stay here again:)

Stayed in November 2022

not much. there was a tiny bit of construction but it was over before 6pm.

easy check in. accepted dogs. convenient parking. super clean facilities.

Stayed in September 2022