515 Las Casas, 68000 Oaxaca City, Mexico
#66 of 201 hotels in Oaxaca City
Guests' ChoiceBased on 181 hotel reviews
8.6Cleanliness
9.0
Comfort
8.8
Location
8.6
Facilities
8.5
Staff
9.3
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 3 May 2024
Kory
United States- Air conditioning (AC) wasn't very powerful. Had to literally have it running 24/7 and was still somewhat hot at night. And no fan to blow directly on you. And AC unit made weird clicking noises throughout the night. - Very little hot water for shower (takes a while to heat up, then runs out quickly) - WiFi wasn't very fast - No provided cups in the room (I wanted to mix a multivitamin drink)
- Great central location - Very friendly front desk staff that said hi to me every time I passed by - Breakfast is pretty solid (love the eggs!) with great terrace views - Pillows pretty comfortable (and I'm picky) - Lots of well-placed electrical outlets - Solid sized room
Stayed in May 2024
Reviewed: 22 April 2024
Zuzana
SlovakiaIt was a little bit noisy. We had window inside the block.
Good location, breakfast and nice staff.
Stayed in April 2024
Reviewed: 13 April 2024
Allan
CanadaGreat staff, great location , great room, great breakfast
Stayed in April 2024
Reviewed: 11 April 2024
Alena
NetherlandsThe hotel itself is a bit old and city view is not what we expected. Both are not necessarily a bad quality given the price, but it's good to have the right expectations. We would return to this hotel again when in Oaxaca.
Staff (and in particular the young(er) man at the reception) were kind, proactive and helpful in making our stay more comfortable. Location is very central, you can be nearly anywhere within 10-15 min walking distance. Room was cleaned very well and airconditioning functioned well too (nice to have in such a warm city).
Stayed in April 2024
Reviewed: 20 March 2024
Hank
United StatesAs hard as we tried to find any room for improvement at this hotel, we couldn't come up with anything.
The breakfast each morning, served from the top floor, was delicious! Isabela and Christina, and their staff, were wonderful in making us feel welcome, and served up a variety of traditional dishes that were scrumptious. Nash at the front desk was like a daily ray of sunshine with recommendations to some great restaurants, sightseeing, and even a place to dance!
Stayed in March 2024
Reviewed: 10 March 2024
Leslie
United StatesLeaking bathroom sink faucet / Recessed seating area in lobby (seems dangerous) Night concierge not so approachable / agreeable
Location / Rooftop terrace / Welcoming staff / Obvious effort to provide a great facility / Hot showers
Stayed in March 2024
Reviewed: 16 February 2024
Mary
United StatesBreakfast was just ok.
Perfect location, very clean. Easy walk to all the sights and markets. Staff was friendly and helpful.
Stayed in January 2024
Reviewed: 14 December 2023
Adina
United StatesBreakfast was made a few hours before and then reheated, so it wasn't very good
The staff was super helpful and accommodated our bags when our flight home was canceled. The hotel was a good location, close to Mercado Benito Juarez
Stayed in December 2023
Reviewed: 4 December 2023
James
New ZealandBit noisy. Small room and bed.
Close to everything
Stayed in December 2023
Reviewed: 20 November 2023
Silvia
United StatesBreakfast was fine, basic but fulfilling. A bit noisy early morning. Would have liked to have a more chill music to start the day.
Stayed in November 2023
Reviewed: 5 November 2023
Carol
United StatesInterior room , no natural sunlight.
Powerful water pressure. Excellent staff. Breakfast was good.
Stayed in November 2023
Reviewed: 4 November 2023
Di
United StatesLocation. Rooftop breakfast. Secure. Staff excellent
Stayed in November 2023
Reviewed: 1 October 2023
Karen
AustraliaClean and close to the centre attractions
Stayed in September 2023
Reviewed: 20 September 2023
Maria
United StatesBreakfast was good, I like the terraza. Good location near to the Mercado Benito Juarez, Mercado 20 de Noviembre y Mercado de Artesanias I had a good vacation
Stayed in September 2023
Reviewed: 19 September 2023
Kayla
United StatesThe only thing I didn’t like was that there was no elevator
Everything about this property was perfect! From the staff to the food! Very affordable as well!
Stayed in September 2023
Reviewed: 8 July 2023
Guillermo
United StatesEverything was right no complaints
Excellent service Gabriel and the staff were very friendly and professional. You feel welcome since you get into the reception desk. 100% satisfied with the service, installation and room.
Stayed in July 2023
Reviewed: 3 June 2023
Elias
United StatesI didn't like that it doesn't have a coffee maker, room size is kind of small to our needs .
I liked that it was clean, centrally located and walking distance to the zocalo.
Stayed in June 2023
Reviewed: 30 May 2023
Celia
United StatesSmall room (matrimonial = full) but will just pick a bigger bed next time
Amazing and super helpful staff that made our stay really special by giving us great recommendations about activities but doing them the cheaper way! Also, free breakfast in the morning was a wonderful surprise. The room was small but had everything we needed in a central location. Will be visiting again!
Stayed in May 2023
Reviewed: 23 May 2023
Sam
New ZealandWe loved our stay at Real Alma. We arrived early and were able to store our bags while we got lunch. Fabulous location by the main market and walking distance to main square. The room was clean and spacious, with great wifi and air conditioning. We loved the breakfast each morning on the rooftop! Highly recommend staying here!
Stayed in May 2023
Reviewed: 2 May 2023
Bahadir
GermanyThe personnel of the breakfast does not explain all details of the breakfast very well, e.g. we asked what options they had and what ingredients it includes, the information were provided incomplete, e.g. egg comes with spinach and onions, information was "egg with spinach". We observed this as well with other guests. The pillows are quite hard and the sink in the bathroom is really small. All small details that are not too bad at all.
The room was clean and had a balcony and ac. Internet connection is stable and warm water is coming fast and well. Good breakfast with a lot of options: 2 slices of bread with butter and strawberry jam, a plate of fruit and a dish of either egg, egg with spinach or quesadillas and coffee. Nice roof terrace and parking lot. Personnel in the lobby very welcoming.
Stayed in May 2023
Reviewed: 1 May 2023
Daniel
United StatesI was very comfortable in my room.It was very clean and the staff was extremely friendly.I especially like the breakfast in the morning. It was cooked to order, and delicious. Located only 3 blocks from the Benito Juárez Mercado, it was an easy walk.
Stayed in April 2023
Reviewed: 25 April 2023
Stephanie
United StatesThe rooms can get stuffy as there are only windows onto the inner courtyard. AC is available
Great full breakfasts included. Near centro, just a few blocks away. Very close to Mercado 20th of Noviembre. 10min walk to many colectivo stations that head to villages.
Stayed in April 2023
Reviewed: 11 April 2023
Zhen
PanamaParking is not so convenient
The stuff is good. Location is good
Stayed in April 2023
Reviewed: 1 April 2023
Mayela
United StatesNeed box of kleenex and iron board and iron in each room. The rest was perfect.
The continental breakfast was good.
Stayed in March 2023
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