Leaking faucet.

Located close to city center and main street. Easy in and out, lots of place to go eat.

Stayed in March 2024

The bed was not so comfortable. The city is very noisy and the sound insulation is not best, don't forget your earplugs.

Nice room, good shower and pleasant staff

Stayed in February 2023

There is no elevator, so beware if you are traveling with heavy luggage or kid with stroller. You will need to carry them through stairs.

A very economical choice near downtown Cancun, only few blocks away from supermarket (Chedraui) and the popular market Parque de las Palapas. R1 bus goes right in front of the hotel, easy access to hotel zone and the beach by bus. The room is basic but clean and comfortable.

Stayed in January 2023

Front desk failed to give me a wake-up call as requested.

Shower hot water so hot it would burn you, add a little cold water and it healed aching muscles on my way out of Mexico after a week of lots of walking in 100 degree heat Very comfy bed and pillows. The TV had about 300 channels, all kinds of good movies and stuff in both English and Spanish. It's got a pool that is refreshing but only a meter deep end to end. I got the hotel room because I didn't like the bad reviews of the many hostels around the ADO / Centro area. It was quiet, clean, no nonsense, and only a few blocks from the ADO station. Food and drinks all over on the streets.

Stayed in May 2022

Air conditioning isn’t a hi tech.

Location is really good. Sure, it’s not the beachfront but relatively close to it (being in the very heart of Cancun)

Stayed in February 2022

Location

Stayed in March 2022

wifi didn‘t work in rooms

spacious rooms, we even had two separate big beds, great location by the ADO terminal

Stayed in March 2022

Rigid check-in time

Beds comfort, room space, room cleanness

Stayed in February 2022

It's the kind of hotel that promises comfort, but a few small details end up spoiling the experience. One: central AC kept our room freezing day and night, and staff's answer when we asked them for help was "we can't do anything". There is a fridge and a microwave in the room, but nothing else - no plates, glasses or mugs or a coffee maker, and the hotel bar and restaurant were closed. WiFi worked in the lobby but not in the room on the second floor. No drinking water provided. Overall would not have stayed longer than one or two nights, it doesn't seem like the owners or management care about the comfort or their guests that much.

Good location close to buses, bars, restaurants and shops in central Cancun. Large and very comfortable bed. The room is spacious and pleasant, very clean, with real plants and daylight.

Stayed in January 2022

The lobby is a bit of a mishmash. older couches and poor layout. They would do better to clear everything, make sure everything sparkles, and leave only a few select chairs and tables and/or plants.

The hotel is a good 2 star anywhere else. The building has probably been updated in the last 20 years, but normal Mexican standards. It's a decent, basic downtown hotel an excellent value for pricing.

Stayed in December 2021

Extremely poor internet connection. Could not work online from there. Hotel used excuse was internet provider. However visited several friends in the area and had excellent internet. Need to update their system. Don’t stay there unless you bring a hotspot if you need connectivity.

Clean, centrally located.

Stayed in May 2021

The room was horrible. The ceiling AND walls had the very dated "popcorn" effect.

The room seemed relatively clean. The proximity to the ADO Bus Station as I had an early morning flight and didn't want to rely on extortionate taxis as Ubers don't take you to the Airport.

Stayed in April 2024

located in the city center, close to the market and restaurants, good for a short stay

Stayed in November 2023

Staff couldn’t find our reservation and had us waiting nearly an hour to check in at 2am

Late check in possible after delayed flight, close to ADO bus station, good bathroom facility

Stayed in August 2023

My favorite hotel on Cancun! Awesome staff very clean great food and service!

Stayed in April 2023

Awful experience. Someone opened our door around 4:00 am and wanted to enter our room. Obviously it was someone with a key-room. This is very unprofessional and not safe at all. We were really disappointed and they were not able to give a reasonable explanation. No one gave us an answer... We felt very unsafe.

Good located.

Stayed in January 2023

Despite the old forniture, the hotel could have a charming outlook if it weren't for the neon lightning, the tape crosses on the floor and the signs forbidding to open the windows. The receptionist at the check-in was very nice, but the one at the desk on the following days was just terrible customer service. I asked her for a glass to take a medicine as none had been made available, she said they had no glasses in the hotel (this considering the hotel has a restaurant). I asked her how to reach the beach and she starred at me as if she was not aware of the existence of beaches.

Spotless cleanliness.

Stayed in December 2022

Bed sheets that were colored and not clean.

Location.

Stayed in December 2022

The only negative I could find was its price that is somewhat high for this place in my opinion. I would still not say that it’s too overpriced

Everything was great.

Stayed in December 2022

The staff wasn’t friendly I don’t know if the English language is lacking. I asked for extra towels because I’m going to snorkel but they won’t give me.

the location is great, closed to Chedraui (grocery stores), restaurant and bus ADO station.

Stayed in July 2022

They tried to extort me for more cash and when I refused they became rude and tense. I didn't feel safe and decided to pay for and stay in another hotel rather than risk something bad happening here. Hope I can get my money back, but just grateful to be alive today. DON'T STAY HERE!!!

Stayed in July 2022

Very loud at night! They where other guest partying during the night (local mexicans), the staff was actively tolerating it but didn’t do anything about it, even they new this problem they didn’t do anything the following nights. One guy from the reception was coming asking me what my problem is at 2am at night when i was asking politely to turn down the music and stop playing guitars, in a room full of 15 people. They didn’t apologize for the inconvenience or said anything about. The Wi-fi is not working proberly, that’s why everyone is sitting in the reception area because it is working there(maybe because the staff can be in their phone all day long) So if you want a place without wi-fi on your room and a place without sleeping at night this will be perfect!!

Close to Downtown!

Stayed in February 2022

The location is great. There's an ADO station a few hundred metres away. You'll also find a local bus stop right outside the hotel and supermarket, restaurants are nearby. Room cleaning was done everyday. Would recommend.

Stayed in September 2021

Execlente parking area

Stayed in June 2021