Rio Mayo 1001, 62290 Cuernavaca, Mexico
#7 of 67 hotels in Cuernavaca
Guests' ChoiceBased on 39 hotel reviews
8.9Cleanliness
8.9
Comfort
8.7
Location
9.1
Facilities
8.7
Staff
9.0
Value for money
8.4
Free WiFi
8.1
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Showing 1 – 25
Reviewed: 20 March 2024
Jose
United StatesThe food was not good, the drinks as well
Clean property, close to everything
Stayed in March 2024
Reviewed: 5 February 2024
Jose
MexicoHotel is starting to feel old. First day there was some “funny” smell was coming from the drain (really not terrible, and didn’t last too much, but still un pleasant).
Amazing location, very nice pool, good restaurant. Some guys in the Staff were great, others just good.
Stayed in February 2024
Reviewed: 10 October 2023
Isabel
MexicoEl baño ya tiene sus años.
Buena ubicación
Stayed in October 2023
Reviewed: 18 August 2023
Erika
Czech RepublicNot enough sun beds or space for those and allowing people to eat/drink next or in the swimming pool.
The heated swimming pools were good
Stayed in August 2023
Reviewed: 6 August 2023
Magnus
DenmarkDecor was old and somewhat worn, the internet was very shaky, and the rooms were rather small. Good beds though.
The breakfast was really good, traditional Mexican style breakfast. There were no American or Continental options - just very good mexican breakfast. Especially Sunday morning it was an amazing array of choices from pancita (tripe soup) and pozole (hominy) to quesadillas made at the moment. The pool seems to be the main attraction of the hotel and the kids loved it. There is a nice little Palaba next to it where parents can sit and enjoy a book or a beer while the kids play.
Stayed in July 2023
Reviewed: 12 April 2023
Angel
MexicoBreakfast
Comfortable
Stayed in April 2023
Reviewed: 8 December 2022
Eva
GermanyCrossing the street on foot can be dangerous. No safe footwalk towards the nearest (very good level) supermarket. Food: I did not much enjoy the vegetarian ciabatta, too soggy. Breakfast eggs were only lukewarm, chilaquiles also soggy.
The hotel has a good location for my interests. I most enjoyed the large and very well kept gardens. All food and drink can be served there, or inside. The buildings and appliances are very good quality, so are the pools. Even the pool loungers are comfortable. There was some nice Santa decoration outside, and a beautiful traditional Crib and Christmas tree in the Reception area. Fruit platter was very nice every morning.
Stayed in December 2022
Reviewed: 15 June 2022
Lawrence
United StatesThe restaurant food was delicious
Hotel wrote my name wrong
Stayed in March 2022
Reviewed: 17 May 2022
Alejandro
MexicoThe Pool was well heated
Stayed in May 2022
Reviewed: 28 February 2022
Gerardo
Mexicolocation, warm pool, great food
Stayed in February 2022
Reviewed: 23 December 2021
Metodio
MexicoI'm not sure, maybe hotel localization si a little bit far from downtown, but it was ok for us.
The hotel is really nice, with a traditional and family mood, facilites and people are so glad, the breakfast si really good, we really enjoyed our stay!!
Stayed in December 2021
Reviewed: 13 December 2021
Paz
MexicoI liked everything
Accommodations
Stayed in November 2021
Reviewed: 6 August 2021
Lilian
United StatesFriendly and attentive staff. Confortable and good size room. Clean and neat
Stayed in August 2021
Reviewed: 9 June 2021
Emily
United StatesThe shower had decent water pressure and temperature but the shower head was just a cover for water shooting out a pipe.
The Pool and interior courtyard were beautiful. The staff was attentive and polite.
Stayed in June 2021
Reviewed: 5 February 2024
Marcelo
FranceJust one towel for two guests, not hot water in the shower on the first day
Nice buffet, allowed us to check in early, friendly staff and great bed
Stayed in February 2024
Reviewed: 21 October 2023
Riki
IsraelThe room is very minimal, there is no mini bar, everything is outdated in my opinion. The charge for the night was higher than the price offered to me in the booking, they claimed it was taxes.
The pool area . The staff was considerate, my flight was early and I was awarded for two days ,thanks for that.
Stayed in October 2023
Reviewed: 2 May 2023
Alma
United Statesbeds are very uncomfortable
Restaurant
Stayed in April 2023
Reviewed: 4 November 2021
Hallencreutz
MexicoThe room was quite loud mainly due to traffic on the street, which was quite busy. We also had a room above the garage door and kept waking up at night as it was opened and shut. We didn’t find the staff to be very service minded. Any requests (like ordering snacks from the menu) were met with a sigh and quite a long waiting time.
Really nice pool and breakfast areas. breakfast is self was delicious!
Stayed in October 2021
Reviewed: 15 August 2021
Hao
ChinaThe room needs a table lamp.
The breakfast is good. The swimming pool is nice and warm, good for children to play.
Stayed in August 2021
Reviewed: 29 April 2024
Diego
MexicoThere are no comments available for this review
Stayed in April 2024
Reviewed: 26 February 2024
Avril
MexicoThere are no comments available for this review
Stayed in December 2023
Reviewed: 7 November 2023
Pamela
MexicoThere are no comments available for this review
Stayed in November 2023
Reviewed: 26 August 2023
Mario
MexicoThere are no comments available for this review
Stayed in July 2023
Reviewed: 25 May 2023
Robert
United StatesThere are no comments available for this review
Stayed in May 2023
Showing 1 – 25
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