Ave. Francisco I. Madero No 408 , 86000 Villahermosa, Mexico
#24 of 50 hotels in Villahermosa
Guests' ChoiceBased on 41 hotel reviews
8.2Cleanliness
8.6
Comfort
8.3
Location
8.4
Facilities
8.0
Staff
8.6
Value for money
8.2
Free WiFi
8.2
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Showing 1 – 25
Reviewed: 3 February 2024
Kay
United KingdomOops have written in the wrong box.. refer to the first one..
The breakfast was not good.. the staff did not give us enough information and seemed grumpy.. coffee was not hot.. we felt unwelcome
Stayed in February 2024
Reviewed: 21 January 2024
Eddie
United KingdomNoisy bar outside window
Good location, friendly staff, good breakfast
Stayed in January 2024
Reviewed: 15 January 2024
Jorge
MexicoThe restaurant service was bad, we have a chicken not well cooked.
Hood price, location and very comfortable room
Stayed in January 2024
Reviewed: 9 May 2023
Erin
United StatesWhen we got there they didn't seem to be aware of our booking and we did not get the room we booked. We booked a room with 3 beds but were given a room with 2 beds. While we knew we would be charged extra for our dogs we did not expect to be charged an additional cost equal to what we paid for the room. So the cost of the room ended up being double. Plus we had to leave a refundable deposit on top of the additional charges. The area is a bit sketchy and it's confusing to get to the parking garage.
Staff were very nice and accommodating. Breakfast was decent. Coffee was very good. The restaurant at the hotel was open until 11:30 pm which was convenient.
Stayed in May 2023
Reviewed: 10 April 2023
Rodriquez
Mexicothe bed
very accessible
Stayed in April 2023
Reviewed: 28 March 2023
Brenda
CanadaWATCH OUT for room that have not windows to the outside. Our first room was that kind and requested a view to the outside. It all worked out.
When we finally got out better room it was lovely! The breakfast was delicious! The location is great!
Stayed in March 2023
Reviewed: 10 January 2023
Misael
United Statesit was all good, just the beds were to close to each other (for four adults) but besides that all was great.
very clean and staff super nice
Stayed in December 2022
Reviewed: 28 November 2022
Catherine
United KingdomThe location of the hotel is great for exploring the city. The staff were extremely helpful and worked extremely hard.
Stayed in November 2022
Reviewed: 26 November 2022
William
MexicoOur room faced a disco bar that kept us awake until 4 AM. Be careful which room they give you! Cramped bathroom, no hot water. Restaurant had 3 TVs all showing a cartoon channel (no children were present) which made conversation difficult, but servers were great.
Good location a block from the pedestrian zone. Restaurant on the premises. Roberto, who showed us where to park and took care of our luggage was very helpful and friendly. Reception staff was lukewarm.
Stayed in November 2022
Reviewed: 13 October 2022
Sara
Mexicoes pet friendly y el staff es muy amable
Stayed in October 2022
Reviewed: 23 May 2022
Otilia
United StatesThe parking spaces away from hotel
The Location is hard to park . Very busy intersection
Stayed in May 2022
Reviewed: 14 March 2022
Garry
MexicoThe shower could have been warmer
the location is good, the room was comfortable, the breakfast was really good
Stayed in March 2022
Reviewed: 26 August 2021
Lieke
NetherlandsBit outdated. Use of wool blankets and constant noise of a machine outside (next to window)
Especially the location, restaurant and most of all the very nice lady from the breakfast area!
Stayed in August 2021
Reviewed: 8 October 2023
Ernesto
SwitzerlandUnless you are deaf, you better stay away of this place if you're looking for some rest. Not only it's noisy, we saw a couple of cockroaches in the room. The neighbourhood isn't attractive at all too.
We booked a room in this hotel because it was centrally located, but we didn't expect to be in the middle of the chaos. It is noisy outside and inside. A disco just in front was playing loud music all the night. Traffic noise is permanent in this point of the city, which is not even nice nor clean. We were supposed to spend 2 nights here, but we ran away after a few hours. The only good thing was breakfast, although the room where it was served was also noisy.
Stayed in September 2023
Reviewed: 18 February 2023
Mari
United Stateslocation in downtown area that was loud and dirty
near the river
Stayed in February 2023
Reviewed: 17 September 2022
Justyna
United Kingdomhotel restaurant is probably one of the worst out there and they don’t care about the feedback, stay away, street food is way better option
very basic accommodation with helpful staff
Stayed in September 2022
Reviewed: 6 August 2022
Mariana
AustraliaThe room was small, with only one small window looking into a light well, noisy, with a broken bed, with fruit that was left there since day one and never chucked away.
People at reception were polite, although, during my stay, only one person could speak English.
Stayed in July 2022
Reviewed: 1 August 2022
Juan
United StatesThe staff was very helpful and facility was clean room had city view .Also restaurant inside hotel is very convenient food there was great and cheap. looking forward to stay here in future travels to Villahermosa Tabasco.
Stayed in July 2022
Reviewed: 2 July 2022
Yeni
MexicoEggs horrible, chilaquiles really hard and bad
Breakfast was horrible
Stayed in July 2022
Reviewed: 5 February 2022
Stephan
ItalyUncomfortable stay.The room was small and had just a small window to a ventilation shaft. Humid smell in the room. No eggs with the breakfast. Wifi was not functioning. Signal too weak to open a website.
Nothing
Stayed in February 2022
Reviewed: 3 July 2021
Pablo
United StatesThe only negative observation that I can share is that the bed was very hard.
The staff was great! The place was spotless and an awesome location.
Stayed in July 2021
Reviewed: 26 April 2024
Caterina
ItalyThere are no comments available for this review
Stayed in April 2024
Reviewed: 27 November 2023
Wolfe
MexicoThere are no comments available for this review
Stayed in November 2023
Reviewed: 23 November 2023
Camille
FranceThere are no comments available for this review
Stayed in November 2023
Showing 1 – 25
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