People smoking in undesignated areas. I understand smoking addiction but if you give them an area I can stay away from the area.

The garden, dining area and pool.

Stayed in May 2024

The staff were incredibly friendly, kind and helpful. The amenities and pool area were gorgeous.

Stayed in March 2024

The food is delicious, the staff is always there to take care of any of your needs and incredibly friendly

Stayed in April 2024

A full breakfast would have been welcome.

The building itself was unique for a hotel. The staff was fantastic, the hotel was clean and comfortable.

Stayed in April 2024

Nothing to mention here.

Such a gorgeous hotel with so much character. The staff were very very nice and attentive, and the room was just to die for with a really beautiful bath! The breakfast was delicious and everything was of the highest quality. Only good things to say about this place - highly recommended !

Stayed in April 2024

The place is just perfect. You don't feel you are in a hotel, you feel home. The staff is amazing, really kind and nice people. The area around is residential, a lot of green, birds. The garden of the hotel is very peaceful. Recommend this place 10000!!!!!

Stayed in March 2024

The place is just perfect. You don't feel you are in a hotel, you feel home. The staff is amazing, really kind and nice people. The area around is residential, a lot of green, birds. The garden of the hotel is very peaceful. Recommend this place 10000!!!!!

Stayed in March 2024

Breakfast was continental and very sparse. A couple of bits of fruit and a cake, so we ended up heading out hungry and buying breakfast/early lunch in town. Could be improved, just by adding an omelette/eggs and toast as a choice.

Quiet and safe area of Guadalajara with great restaurants just 10-15 min walk away. Easy to get an Uber ride in to the city centre. Approx £5. Quiet neighbourhood, quirky place with real character and charm. Very comfortable beds. One very kind lady spoke excellent English and helped us so much, but if you don’t speak Spanish, then make sure you have Google translate downloaded. Helped so much.

Stayed in February 2024

Smoking Area next to my room

Staff A++

Stayed in March 2024

In this hotel staff treated guests as guests, not customers. I have some problem with my stomach, and staf helped me in every way. Overall, this hotel is very close to exhibition, very quite at night

Stayed in November 2023

Todo perfecto

Súper amables

Stayed in October 2023

Nothing

Beautiful, quiet, langourously relaxing.

Stayed in January 2024

Little bugs in bathroom sink.

B-fast was a few slices of fruit and sweet bread not exactly healthy. The staff was super friendly and courteous. Not many restaurants nearby.

Stayed in October 2023

We were unfortunate to have other guests who were very noisy and inconsiderate - meeting in front of our rooms for chats after midnight and partying on the balcony until 2.00 am - so recommend you take ear plugs. During the week it was lovely and quiet but the weekend was ruined by this very noisy group.

A very authentic Mexican property. The staff were exceptional and really made our visit memorable. Would highly recommend this accommodation!

Stayed in May 2023

nothing

The staff was incredible!!!!

Stayed in May 2023

The staff was very friendly. Excellent location

Stayed in May 2023

The door knob on the inside of the bathroom came off a couple times but was an easily fixable problem.

My Spanish got worse as I got more tired throughout the week, but the staff was kind and helpful in communicating with me every day. We were in town for a wedding and they were able to let us in late both nights which was super helpful. Property was secure and beautiful, breakfasts were light and delicious. Bathroom is gorgeous and spacious. Loved having a little patio. Everything was clean and comfy.

Stayed in April 2023

staff

Stayed in December 2022

Breakfast.

Breakfast was not my favourite part of my stay. Everything else was excellent

Stayed in November 2022

we could not control the hot water in the shower as it went from cold to very hot and it was very difficult taking a shower. one of the two sinks in the Presidential Suite bathroom, the water faucet did not work, we had to ask for shampoo, conditioner and lotion every day. The room did not have any Kleenex when we checked in. One of the drawer handles was hanging loose with one screw. We were expecting a much better accommodation on the Presidential Suite. Had we not paid in advance we would have most likely moved to another hotel.

it’s location

Stayed in November 2022

Leaving.

Great location and helpful staff. Breakfast was convenient hours and was fresh and prompt.

Stayed in October 2022

The hotel is picturesque, clean, and the staff is so nice & helpful. Beautiful pool, plants, and breakfast included. It's worth the 10 minute walk to the expo to stay here.

Stayed in October 2022

I would love to redecorate the furniture in the place to match the style of the hotel. Also, a lot of the space in the hotel could be better utilized. I know the library and stuff on display you think is a highlight, but no one is ever going to use it. But the STAFF and the back gardens is what makes this hotel superb! Keep your staff. They are excellent.

STAFF=EXCELLENT!

Stayed in September 2022

everything perfect , the staf , location , rooms

Stayed in September 2022