Not enough English speaking people

Conveniently connected to the mall and restaurants

Stayed in April 2024

We just had a small issue with our fridge that didn’t cool but they changed it the next day. Maybe they should have some guards by the pool making sure is clean and there are enough towels.

It is in an amazing location close to everything, the hotel is huge and everyone is super nice and helpful. Bed is extremely soft and huge.

Stayed in April 2024

None

All, beautiful property

Stayed in April 2024

It is in a great and safe location. as I travel very often, gym has to be in good shape and it was a good one. Staff was ok, I had a issue with my computer that they couldn`t help, but it was fast check in and out, what is a plus

Stayed in April 2024

Shower door was a little off and did not close all the way but we figured out.

Best location in the area, also room very clean.

Stayed in April 2024

Nothing

Staff and location

Stayed in March 2024

Camino real lounge was closed for breakfast, but staff offered service at the restaurant.

My favorite hotel in San Pedro, amazing location, clean and luxurious , incredible staff service.

Stayed in March 2024

The red bathroom glass door.

Location

Stayed in February 2024

Nothing in particular

Great place with all what you need. Direct access to the Plaza is a plus Great Breakfast

Stayed in January 2024

Beds are a little bit soft. Hot water takes a while so there is a innecessary waste of clean water.

Very good option. This is not the fisrt time I chose this hotel and the expereince has been very good so far. Breakfast is very good. Facilites are fine. Very well located with many services nearby. Personnel was great. Quiet place. Room size for 1-2 people is correct.

Stayed in January 2024

I would love to have coffee machine in the room.

Quiet place/ gym/ pool/ nice area around

Stayed in January 2024

Safe don't work

Location

Stayed in December 2023

Location, restaurant, staff

Stayed in November 2023

I had to ask for slippers and garderobe, but they said it’s only for certain category of rooms…

Very good location, close to everything, I could do early check-in!

Stayed in October 2023

Our room was not ready in time and the 24 hour parking card we bought got stuck inside of the machine for ehich we had to wIt a long timer for their support.

Ammenities and the staff was real nice

Stayed in November 2023

All it is great hotel

Stayed in October 2023

The room could use some maintenance, such as the bathroom door could not fully close, towel hangers were broken, the fridge was difficult to close. Also, on Sunday, the area around the swimming pool was not cleaned, there were no clean towels and all the used towels were around the pool, on the beds and on the ground. There were no umbrellas to provide shade.

The room was spacious with a beautiful view to the mountains, a big and comfortable bed. Room service every day, two small bottles of water provided daily. Shower gel, shampoo, hair conditioner and body lotion replenished regularly. The air conditioning was working well. The location fully fit to my business needs. There is a direct entrance to the shopping centre, which is very comfortable. The breakfast was good, a big variety of warm meals (that I would rather consider lunch), fruits, sweet things. I only missed unsweetened natural yoghurt.

Stayed in September 2023

The floor carpet was dirty

Service and staff but overall location

Stayed in August 2023

Vallet parking

aaaaaaaaa

Stayed in August 2023

Location.

Excellent breakfast, but expensive.

Stayed in July 2023

The service was excellent, My father that has limited movement was able to find places to move around.

Stayed in May 2023

Some details in the bedroom require attention, like chipped paint by the windows, and those pillows do need an upgrade as they are extremely uncomfortable! There's no coffee maker in the room which should be included for the price. This is not a cheap hotel and even cheap hotels have a coffee maker with free coffee for their guests.

Excellent location if you're hanging out by Fashion Drive/San Pedro Garza García, ample bedrooms and great breakfast (although quite expensive as it wasn't included in my rate) The staff was very courteous and helpful. Check in and check out was very easy, although they couldn't find my reservation at first.

Stayed in May 2023

It is a little expensive but you get what you pay for, I tried the restaurant and the food was not bad but I expected it to be better for the price. The breakfast was not included in the room and the restaurant I think it is a little overpriced.

Before that I was at another hotel a couple of blocks away and I am glad that I swtiched to Camino Real. The room is big, the bed is comfortable, the room is very clean, the TV screen is huge. I was attending a conference near by so the location was excellent.

Stayed in March 2023

Location is great and the Staff is very pleasant and helpful.

Stayed in March 2023