Periferico Sur Numero 3647 Colonia Heroes de Padierna, 10700 Mexico City, Mexico
#134 of 540 hotels in Mexico City
Guests' ChoiceBased on 172 hotel reviews
8.7Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.6
Staff
8.8
Value for money
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 April 2024
Kurt
ColombiaBathroom bad smell from the tubs Reception took an excessive amount of money (credit card) as guarantee for final payment. At check-out now you have to wait for re-embursement. Makes you feel like a crook
Restaurant very regular
Stayed in April 2024
Reviewed: 2 March 2024
Kate
United StatesRooms on highway side are rather noisy (though not at all noisy from room to room). Bathroom shower glass door needs rehanging
Great breakfast buffet, good location for the particular business meetings we had, friendly and helpful staff
Stayed in March 2024
Reviewed: 28 December 2023
Antonio
United StatesNeeds a refresher
Good service , price Lupita Alcantara was awesome
Stayed in December 2023
Reviewed: 18 December 2023
Rafael
United StatesErrors from the staff. My room was not cleaved one time and a shirt got lost in laundry
Great location very good rooms and beds. Great restaurant
Stayed in December 2023
Reviewed: 18 November 2023
Armando
MexicoThe only thing I'll tell you that booking Mexico never return my $27,000.00 Pesos Mexican Money pesos when I try to extend my hotel reservation for 2 more nightstand. They steal my money. I have the copy of the 5 deposits I did to booking.
Stayed in October 2023
Reviewed: 10 October 2023
Ana
United StatesI don’t like the music at the lobby, it’s always super loud, very uncomfortable.
It’s always super clean, in excellent condition, rooms are very comfortable, views from the room are great!
Stayed in October 2023
Reviewed: 27 September 2023
Maria
ArgentinaNothing
Nice hotel excellent staff
Stayed in September 2023
Reviewed: 20 September 2023
Sergio
United StatesVery great
Very good
Stayed in September 2023
Reviewed: 12 September 2023
Daniel
United StatesHotel restaurant offers a very limited menu and the food was horrible and expensive. We ate there several times because it was convenient but some of the food was inedible. French onion soup tasted like pure vinegar!
Reception and restaurant staff were helpful and friendly.
Stayed in September 2023
Reviewed: 2 September 2023
Carlos
MexicoParking is extra. Noisy rooms. It's not very walk-friendly.
Excellent value for your money. Perfect if you need to stay near the area. The staff could be more friendly.
Stayed in June 2023
Reviewed: 27 August 2023
Ana
MexicoThe distance
It was really comfy, I love the room and it was really nice
Stayed in August 2023
Reviewed: 18 August 2023
Pacheco
United StatesIt doesn't have a swimming pool
Best hotel in the area. Compared to the other around that area.
Stayed in August 2023
Reviewed: 4 August 2023
Dirk
MexicoRoom cleaning could improve, water pressure wasn't good, some in room amenities were missing and delivered upon request (coffee maker, hair dryer)
Great room size, comfortable beds, nice decor polite and friendly staff Special mention to Angel (bellboy)
Stayed in July 2023
Reviewed: 21 June 2023
Maria
United StatesDinner was a bit pricey.
I loved the Continental Breakfast. The service was very good, room was clean, staff was polite, friendly and attentive. I would definitely stay here again.
Stayed in June 2023
Reviewed: 25 March 2023
Ian
United KingdomGreat service from the incredibly resourceful and helpful staff. The food in the restaurant was superb too. I will be back to the hotel!
Stayed in January 2023
Reviewed: 4 February 2023
Soonkeum
South KoreaLocation, staffs were very kind, Communication was okay in English
Stayed in January 2023
Reviewed: 14 January 2023
Ashwin
SwitzerlandNot much walking space outside the hotel
Value for money. Great hospitality
Stayed in January 2023
Reviewed: 9 January 2023
Ilsie
CanadaWish there was a coffee maker and free water. Also wish there was sanitizer for the remote. Thr makeup mirror had no light.
Great comfy bed and pillow. Staff amazing.
Stayed in January 2023
Reviewed: 23 September 2022
Jovani
United Statesbar was closed too soon.
location was great and staff were amazing
Stayed in September 2022
Reviewed: 5 August 2022
Humberto
United StatesThe pillows are a little lumpy. The bed's comforter needs to be cleaned.
The bathroom is nice and in good condition. The menu and quality of the food in the restaurant are very good. The service attitude of all the personnel at the hotel is excellent.
Stayed in August 2022
Reviewed: 22 July 2022
Tania
MexicoThe cost of the parking lot besides that it was not working properly so I got late to my meetings. Also there was no hair dryer in the room but the traces in the wall showed that there used to be one. I called the front desk and someone brought one to my room.
Stayed in July 2022
Reviewed: 20 July 2022
Millard
United StatesThere isn't anything close by.
We had a great stay. the staff and restaurant were great.
Stayed in July 2022
Reviewed: 17 July 2022
Andrew
United StatesHad some problems with disrepair in ventilation system
Very nice staff and good location. Ask for a room on the side that has a view of the mountains. The other side is pretty noisy from the periferico.
Stayed in July 2022
Reviewed: 17 July 2022
Hector
United Kingdomthe restaurant staff and quality is suboptimal. the waitress attitude a shame and I asked for the restaurant manager and couldn’t be found for a long time. Pastries ran out half morning and couldn’t cook a fried egg properly. Disgraceful.
great location and very nice value for money for the room
Stayed in July 2022
Shelbyville, USA
Adamas, Greece
Ryde, UK
Knoxville, USA
Bellara, Australia
Tønder, Denmark
Novalja, Croatia
Anuradhapura, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content