Av. Manuel J.Clouthier y Calle Hector Berlioz, 45039 Guadalajara, Mexico
#11 of 252 hotels in Guadalajara
Guests' ChoiceBased on 32 hotel reviews
9.4Cleanliness
9.4
Comfort
9.6
Location
9.4
Facilities
9.4
Staff
9.5
Value for money
9.2
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 19 November 2023
Ismael
United StatesEverything was great
Very courteous staff
Stayed in October 2023
Reviewed: 1 February 2023
Cataño
United Stateskitchen in the room
good hotel
Stayed in January 2023
Reviewed: 17 December 2022
Saintz343
United StatesIs kind of tricky to access the hotel is on the 2nd floor but about that everything was fine
The service is great friendly customer service, I use uber eats the guy drop the floor on the reception as safety and precaution and the management deliver my food to my room love it
Stayed in December 2022
Reviewed: 11 December 2022
Martine
MexicoOnly thing that was missing was a couch like they have in staybridge hotels which I believe are sister companies..other than that, everything was perfect.
Very comfortable bed, Hotel is in the mall with many restaurants and coffee shop, had everything I wanted within the mall.
Stayed in December 2022
Reviewed: 11 December 2022
Luis
United Statesone thing I didn’t like was that the Wi-Fi would go away at times and they smart tv could not connect to internet, which didn’t have Netflix or anything just a few limited channels
everything was great for the most part
Stayed in December 2022
Reviewed: 1 August 2022
Francisco
Mexicopillows
bathroom
Stayed in July 2022
Reviewed: 25 July 2022
Hugo
Mexicotoo much noisy at times, as people is working around
cleanliness kitchen in room
Stayed in July 2022
Reviewed: 23 May 2022
Marco
United StatesEverything is clean, and pretty much everything was excellent
Stayed in May 2022
Reviewed: 26 April 2024
David
MexicoYou heard us hostage at checkout time to indent your room., while you had no staff ready to inspect it.
It is clean. We have stayed before.
Stayed in April 2024
Reviewed: 11 March 2024
Vincent
United StatesThe drain in the shower didn't work, within 30 seconds it would start filling up. 2 calls to front desk to resolve (waited 2 days after first call). The AC stopped working via a control of the front desk, not mechanical issue. Maintenance confirmed this, and after calling they enabled my AC (middle of my visit so no reason to disable it). If it is cold outside, there is no centralized heating. Curtains had a deep crease which caused it to stop working. Had to call front desk 2 times for every request, appears to be a lack of communication. They didn't provide any way to put a note on the door to ask for no cleaning service (it's everyday and unnecessary when staying over a week like me), so I called and asked them not to send anyone, only for them to still send someone into my room.
The bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there was always hot water. 'The front desk staff were super friendly.
Stayed in February 2024
Reviewed: 5 January 2023
Anonymous
United Statesneed smart tvs
Stayed in January 2023
Reviewed: 3 April 2024
Jared
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 19 December 2023
Gabriela
MexicoThere are no comments available for this review
Stayed in October 2023
Reviewed: 15 December 2023
Saad
United Arab EmiratesThere are no comments available for this review
Stayed in December 2023
Reviewed: 25 July 2023
Kelly
MexicoThere are no comments available for this review
Stayed in July 2023
Reviewed: 8 May 2023
Fernando
MexicoThere are no comments available for this review
Stayed in May 2023
Reviewed: 25 April 2023
Alejandro
United StatesThere are no comments available for this review
Stayed in March 2023
Reviewed: 10 March 2023
Jose
United StatesThere are no comments available for this review
Stayed in March 2023
Reviewed: 29 January 2023
María
MexicoThere are no comments available for this review
Stayed in January 2023
Reviewed: 21 December 2022
Jimena
MexicoThere are no comments available for this review
Stayed in December 2022
Reviewed: 1 November 2022
Scott
United StatesThere are no comments available for this review
Stayed in October 2022
Reviewed: 30 October 2022
Sergio
MexicoThere are no comments available for this review
Stayed in October 2022
Reviewed: 3 October 2022
Ernesto
MexicoThere are no comments available for this review
Stayed in September 2022
Reviewed: 29 September 2022
Luis
MexicoThere are no comments available for this review
Stayed in July 2022
Showing 1 – 25
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