The door of our room was hard to open.

The staff were wonderful, the location was great.

Stayed in March 2024

Everything was great!

the staff are very nice. It feels like coming home to family. The rooms are spacious, and have everything you need.

Stayed in September 2023

Rooms seem to be smaller than what it is portrayed in Booking. Not allowed for late check out even for 1 hr. If you want to keep the luggage after checkout for 1 or 2 hrs you have to pay 100MXN to keep the luggage at reception. May be if its their policy then I guess ok, hope it is not selective.

Coffee and Cookies are complementary. Everything was clean, refrigerator, oven, TV, air fan all worked perfectly. Location is great and so near to central Cathedral. Restaurant are all nearby so no problems.

Stayed in August 2023

The stairs from the room with a king bed to a room with a bathroom were somewhat treacherous at night. Overall a good place, though.

The location was outstanding for walking around Morelia city center. There were plenty of restaurants, museums, and historical buildings all around. The kitchenette was well stocked, the apartment was very clean, and the beds were comfortable.

Stayed in August 2023

Mosquito nets on the windows

No breakfast at the facilities.

Stayed in June 2023

Nothing.

Good location, quiet. Big room high cielings, old world architecture. Very nice.

Stayed in February 2023

We stayed in the Jr. Suite next to the seating area of the patio, Room #6. EVERY sound of the staff and guests in that entire patio area can be heard, whether it's late night or early morning, it is very noisy! Also, if you sit down on the toilet, the cover will close down on your back and you cannot keep it up.

Very nice colonial style hotel. Friendly staff.

Stayed in February 2023

The WiFi was a bit iffy.

The location was great. The coffee, juice and cookies in the morning was a bonus. The staff was very helpful. Helping us to book a tour and calling for a cab to the bus station.

Stayed in January 2023

Lock on my room door was difficult to open and close.

Cookies and coffee or tea for breakfast. Minimal.

Stayed in September 2022

some staff

the place is good

Stayed in October 2022

Had problem with key getting door locked and unlocked. Had problem 1st morning getting warm and hot water.

Old, historic hotel located near center of historic district. Helpful staff.

Stayed in September 2022

moldy smell in the room

location

Stayed in April 2022

There was always someone there. They could see our car on camera. answers my questions even though I do not speak spanish they where very helpful

Stayed in January 2022

Very stiff bed and no parking

Old biulding and great stuff very helpfully

Stayed in October 2021

Nothing

Hotel is nearby located from downtown, three blocks to be honest. Many different squares, Churches, restaurants are around the hotel. Staff very friendly

Stayed in August 2021

It can be a Little noisy during the night, due to the doorbell being to loud, and since they close the principal door of the hotel at night, every guest has to ring to enter

Good location, and rooms had good amenities

Stayed in August 2021

Apartment across the street was very loud. No AC.

Very clean. Staff very friendly.

Stayed in April 2024

Cleanness. Many things were broken like the shower handle. It was very loud from the streets. The complementary breakfast wasn’t good. Cookies were old and coffee didn’t taste good. Not enough blankets or towels. The parking is far from the hotel.

The location was great, very close from the historic center

Stayed in February 2024

The outside noise.

The staff was so helpful. The room was clean and I loved the location

Stayed in February 2024

PARKING!!!

LOCATION!!!

Stayed in November 2023

Our room (number 3) had no windows OR ventilation. It was AWFUL and thick and hot and swampy. I also was not feeling well and the lack of air flow made me feel so much worse. There was a nice large fan, but since there's not other air flow it just moves around old, hot air. The lobby is really loud echoes -- so starting around 6am you'll hear people talking, children screaming and a dog barking pretty consistently through the whole day.

This is a tricky review because the hotel as a whole is lovely. It's old and beautiful and perfectly located, and the staff are all wonderful. The room was as dark as a cave because it was all thick old walls. Yummy morning coffee and so well decorated, literally gorgeous.

Stayed in August 2023

Nothing, everything was great!

Close to the Cathedral! Very comfortable and clean! Staff was very friendly and helpful!

Stayed in July 2023

The rooms were old and outdated. The bathroom was unpleasant and nothing like the photos.

The room was old and outdated. The photos do not reflect the reality of the rooms. I was deeply disappointed.

Stayed in May 2023

quaint a beautifully decorated. staff very friendly. would definitely stay again 💕👍

Stayed in March 2023