Héroes Oaxaqueños 116, Esq. Aguascalientes Punta Zicatela, 70934 Puerto Escondido, Mexico
#1 of 111 hotels in Puerto Escondido
Guests' ChoiceBased on 160 hotel reviews
9.5Cleanliness
9.9
Comfort
9.8
Location
9.3
Facilities
9.6
Staff
9.7
Value for money
9.4
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 May 2024
Shawn
CanadaNo onsite food venue
Great location
Stayed in April 2024
Reviewed: 5 May 2024
Jason
United StatesJust far enough away from the main strip but easy walking distance.
Clean and quiet. Staff were exceptional.
Stayed in May 2024
Reviewed: 4 May 2024
Imogen
New ZealandThe beach nearby is not the "prettiest" in Puerto Escondido, it's more of a surf beach but I would still HIGHLY recommend staying in this area and just taking taxis to the other beaches (I wish someone had told me this before I went and stayed elsewhere before here!).
Perfect location in Puerto Escondido. We booked this last-minute for 2 nights after a disaster with another accommodation and wish we had been here the whole time! Easy under 10 minute walk down to the main area for restaurants, shopping and the beach but far enough away that it's lovely and peaceful. Staff were helpful and friendly. The room we stayed in was huge, bed was so comfortable and AC was excellent. Pool was well maintained. Would recommend this to anyone!
Stayed in May 2024
Reviewed: 25 March 2024
Iain
United KingdomWonderful staff, beautiful design, quiet rooms and a wonderful relaxed pool area to hang out in. It’s a little further from the beach but we love that because it doesn’t feel too crazy and it’s tranquil whilst still being super easy to walk everywhere in La Punta. It’s actually our second stay here and we’ve recommended it to friends! The view from our room this time was amazing, a sea view and lovely evening sun on the balcony.
Stayed in March 2024
Reviewed: 6 March 2024
Kempf
GermanyLocation on a small hill
Daily cleaning and fresh towels, everything new, friendly staff
Stayed in March 2024
Reviewed: 21 February 2024
Jane
IrelandNot seaside
Love this place! One of the best in area. Quiet but walkable to buzz , lovely staff , great design, nice hanging basket and pool
Stayed in January 2024
Reviewed: 28 January 2024
Lauren
United KingdomThe staff were lovely, fresh towels every day and very nice area and rooms
Stayed in January 2024
Reviewed: 10 January 2024
Lisa
New ZealandMost comfortable beds I slept on. Prime location, very quiet for a good night sleep and close enough to walk down to the beach and hustle bustle. Rooms were very clean and spacious. Highly recommend!!
Stayed in January 2024
Reviewed: 22 November 2023
Kirsten
CanadaIt’s only a small walk outside of the main hub.
Modern and comfortable space! Rooms are clean and comfortable.
Stayed in November 2023
Reviewed: 20 November 2023
Kelly
CanadaWe thought that the prices for drinks were a little bit expensive, so it would be nice if the bar hosted a happy hour. There is no restaurant on site (however there are many about a ten minute walk away) so it could be a good opportunity for the restaurant to sell guac/chips etc.
We absolutely loved lounging by the pool. The entire resort was very well kept and meticulously cleaned. The staff were very helpful in recommending nearby restaurants, activities and arranging transportation. We would recommend staying here.
Stayed in November 2023
Reviewed: 8 November 2023
Brian
CanadaExcellent stay, clean, safe and modern hotel. Great location just a short stroll away from center of La Punta. Rooms had great AC, comfy beds, large TVs and nice shower, what more could you ask for. We would love to stay again.
Stayed in November 2023
Reviewed: 7 September 2023
Mayco
United StatesPerfect
Super clean the staff is helpful and the cleaning people are amazing
Stayed in September 2023
Reviewed: 31 August 2023
Jaimy
NetherlandsLittle expensive even in off season
Clean, quiet, good location, comfortable. Best hotel on our trip to Mexico.
Stayed in August 2023
Reviewed: 23 August 2023
Reynolds
United KingdomCould do with a few more loungers by pool.
Beautiful hotel and rooms, great pool.
Stayed in July 2023
Reviewed: 9 August 2023
Shahla
United StatesA coffee maker in the room would make it fantastic
Great location, staff, contemporary, large room
Stayed in August 2023
Reviewed: 5 August 2023
Carsten
ChinaWas a nice hotel near a beach and a strip with lots of restaurants. Was good.
Stayed in August 2023
Reviewed: 23 July 2023
Sara
United StatesI would love it if there was a coffee and tea maker in the room. Also a more extensive bar that serves past 8pm would be appreciated.
Very clean room with comfortable beds and great air conditioning. The pool is a perfect refuge on a hot day.
Stayed in July 2023
Reviewed: 6 July 2023
Jesica
MexicoIt was a beautiful place to relax and have a really good time! The staff were very nice and polite. The room was awesome and the pooll really cool. I definately would come back
Stayed in July 2023
Reviewed: 4 June 2023
Georgia
United Kingdomnothing - everything was perfect!
So friendly, so clean, amazing AC and great location!
Stayed in May 2023
Reviewed: 25 April 2023
Sean
United StatesMany places in Puerto are situated on a hill so you may have to walk a little if you rent a motor bike. That being said, the walk is easy and there are nearby moto rentals and restaurants that make this location very convenient.
The hospitality was amazing. The team here was extremely accommodating when it came to early check ins or late check outs which helped us with our travel plans tremendously. The rooms were amazing, everything worked properly and the pool was extremely clean and refreshing after a hot day.
Stayed in April 2023
Reviewed: 10 April 2023
Ximena
MexicoI would have loved to have food service at the hotel
The location was great. As the hotel is located at the end of the main road, it was really quiet and yet very close to the beach and the main restaurants.
Stayed in April 2023
Reviewed: 25 March 2023
Eddie
United Statesthe staff was friendly and the rooms were very clean
Stayed in March 2023
Reviewed: 14 March 2023
Sebastian
United StatesIf I had to change one thing, it would be to move this place a little closer to the beach. It’s about a 8-12 minute walk from the beach (where all the restaurants, bars, etc are). Nothing else needs changing, this was a great stay.
Very quiet, relaxing. Staff very kind, helped us with early check in and gave us tons of recommendations.
Stayed in March 2023
Reviewed: 13 March 2023
Yara
NetherlandsThe garden was very pretty too, but is not used often by guests unfortunately. I think because its very quit, it would have been nice if they play a little relaxed background music from the bar. Then it would have been more enjoyable to stay at the pool longer. Great for couples or expats, not if you want to meet people.
Beautiful hotel, little boutique vibe, nice interior and rooms were perfect size. Everyday good cleaning en clean towels. Overall we really recommend this place, its not cheap but a very good hotel with kind and helpful staff!
Stayed in March 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content