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Reviews of Hotel Casa de sal

El Caracol 90, Costera Acapulco, 39690 Acapulco, Mexico

#12 of 89 hotels in Acapulco

Guests' Choice

Review score

Based on 38 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.5

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    8.5

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 31 May 2023

    9.0
    Great
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Only 1 iron available For the place

    Clean and great location

    Stayed in May 2023

  • Reviewed: 22 April 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    It's not the cleanest hotel - some of the towels were stained (the staff hanged them when asked) and the sheets had black marks on them. The breakfast is expensive for what it is - you're better off going for chilaquiles nearby. There's no fridge in the room (although there is a communal one to share). It would be good to have some basics like bottled water available.

    Nice2 little independent hotel in the middle of the main beach in Acapulco. Staff were super helpful and relaxed. The pool is great (I mostly had it to myself) - there is sun and shade on it all day. The room looked exactly like the picture, with a huge bed and a good rain shower too. I felt safe on the side street leading to the hotel and had no problem with the front door as mentioned in other reviews. Great location for taking the buses up and down the coast.

    Stayed in April 2023

  • Reviewed: 22 March 2023

    8.0
    Thank you casa de sal
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    If they had a t.v and a mini frige.....

    Love their breakfast....

    Stayed in March 2023

  • Reviewed: 3 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Oasis of tranquility. Near to everything, but blissfully away of the noise. Thank you, we'll come back.

    Stayed in March 2023

  • Reviewed: 1 March 2023

    10
    excelente para descansar
    • Leisure trip
    • Couple
    • Double Room with Spa Bath
    • Stayed 4 nights
    • Submitted via mobile

    que cobren por masctoa

    que sea pet friendly

    Stayed in December 2022

  • Reviewed: 26 January 2023

    8.0
    Great place not far from the beach
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Location was a bit hidden

    Facilities were great

    Stayed in December 2022

  • Reviewed: 23 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    great place, beds were comfy, super clean, great pool, staff were very helpful.

    Stayed in January 2023

  • Reviewed: 8 January 2023

    9.0
    comfortable and good location
    • Leisure trip
    • Couple
    • Double Room with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    there is no tv and when we checked in no one explained us about anything, we saw people eating breakfast but no one told us if we could pay for it or anything at all

    the facilities were perfect, bed was comfortable and the bathtub was really good

    Stayed in January 2023

  • Reviewed: 12 September 2022

    10
    peaceful
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    the view

    Stayed in August 2022

  • Reviewed: 7 July 2022

    8.0
    Nice hotel for a weekend get away
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights

    Staff was helpful but they are not around all the time, so we had to wait for the receptionist to open the outside door, and this sometimes took about 3-5 minutes. If they could be more present it would be better. Also, they did not come to clean our room (it was a 2 night stay). There are stairs to access the rooms, but if you're not bringing too much luggage or have any physical challenge, it should not be a problem. Hotel is kinda new, so most taxi drivers have not heard about it or know where it is.

    The place is nice, well decorated and clean, the pool was very comfortable, with warm water. There are not so many rooms so we could enjoy the pool by ourselves for almost all the duration of our stay, so it kinda felt we had the whole place for us. It is close to the beach. Breakfast was very good and not so expensive. It is great for a weekend get away mostly for couples.

    Stayed in July 2022

  • Reviewed: 25 March 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    It was a lot of stairs to get up to our room so if you dislike stairs, I would ask for room 1 or a lower number, but you won't get the nice views that we did being at the top.

    The views from our room were amazing!! Could see the city and the bay as one whole side of the room is windows/ sliding door (with shades for privacy). The room itself was cute and clean. Parking is only on the street but we had no issues and it was nice and close to the door. There was the option for breakfast at an additional charge which looked good but we didn't eat there (we ate around the street at the Green Apple very good)

    Stayed in March 2022

  • Reviewed: 28 February 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    very quiet

    Stayed in February 2022

  • Reviewed: 17 December 2021

    8.0
    Great stay
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Could have done with a hairdryer, an iron and a fridge in the room. Also to get in the main door you had to press a buzzer and then you were let in. might be better to provide a front door key.

    It was modern and comfortable with a lovely terrace and a nice pool.

    Stayed in December 2021

  • Reviewed: 18 October 2021

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice arquitectura and decoration. Pleasant pool. Good breakfast.

    Stayed in October 2021

  • Reviewed: 20 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Double Room with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    There wasn't a real interest in the staff to solve their current issues.

    It was comfortable

    Stayed in April 2024

  • Reviewed: 22 December 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff tried to take more money for a taxi

    Stayed in December 2022

  • Reviewed: 9 November 2022

    7.0
    The staff were friendly & tried to accommodate our needs. There were a lot of stairs, which we didn’t consider whe
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    parking wasn’t secure a lot of stairs no breakfast or food at property ceiling of height of room & shower head were very low for someone 6ft or taller

    Fairly accessible clean pet friendly pool looked nice & inviting

    Stayed in November 2022

  • Reviewed: 8 November 2022

    7.0
    Lovely staff and pool
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There was no complimentary water or glass/cup.I had to request a room with a door that locked. The hotel is located up a steep hill with lots of stairs (on the positive side, there’s an incredible view)

    Lovely modern design, nice quiet atmosphere (I think I was the only guest!), huge comfy bed, nice view, lovely pool

    Stayed in November 2022

  • Reviewed: 10 July 2022

    5.0
    Bad
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Cleaning, location,

    Nothing

    Stayed in July 2022

  • Reviewed: 3 May 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 7 nights

    - barking pets from other guests is unacceptable, and the staff did nothing about it - maintenance issues with dozens of tiles falling off the pool and either at the bottom of the pool or stacked randomly around the pool - mattress very hard - liquid soap provided needs to changed

    the location worked for me

    Stayed in May 2022

  • Reviewed: 11 April 2022

    5.0
    Loved the Hotel , hated the loss of sleep
    • Leisure trip
    • Couple
    • Double Room with Spa Bath
    • Stayed 3 nights

    Bed horrible and hard, not just firm which I have no problem with. Only worse beds I have seen have been at beach hotels were you can feel the springs . ( weird) No TV in each private room , cost of a smart TV is maybe 150 - 200 usd dollars, will work with there wifi no cabling needed for satelite .

    Charming small hotel, very clean, nice staff.

    Stayed in April 2022

  • Reviewed: 3 January 2022

    6.0
    Convenient for a short stay where you won't be spending much time in your room.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    We stayed in a one-bedroom, we found no towels in our room and the staff didn't know where to get them. The bathroom had a horrible smell, that could also be perceived in the bedroom. The walls are quite thin, so you can hear a lot of what's happening in the next door rooms and pool area if your room is facing that side.

    The place looks quite new/modern and the pool area was good. They let us check in and check out whenever we needed to and the terrace in the room was very nice.

    Stayed in January 2022

  • Reviewed: 4 June 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 4 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in April 2023

Showing 1 – 25

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