The best thing about Casa Esmeralda is the proprietor, Rosaria! She is super friendly, makes great recommendations for food in the area, and made us feel at home from the minute we arrived. Casa Esmeralda was also exceptionally clean, our room had a lot of privacy (felt more like an apartment on the second floor), and the rooftop was wonderful for enjoying the cool evenings and view.

Stayed in April 2024

There's nothing we did not like about our stay.

The rooms were clean and well appointed. The staff were incredibly helpful, friendly, and available around the clock.

Stayed in March 2024

No kitchen for breakfast but I preferred to have a coffee in room then visit one of the coffee shops or restaurants steps away.

Absolute best location in Oaxaca. Steps away from all the top restaurants, art galleries, mezcalerias, and sites. Outstanding warm, friendly, and knowledgeable staff. The owner, Rosario, is typically there during the day to assist with any traveler needs. Room was clean and modern. Bed is comfortable. Bathroom is new, sleek, and had walk in shower. Very tall ceilings with high windows so room has lots of natural light. Coffee maker in room came in handy. A/C worked great. Nice inner courtyard with secure front entrance. Courtyard has huge retractable sun roof to keep temp comfortable. Rooftop patio with view of Santo Domingo Guzman church and Auditorio Guelaguetza.

Stayed in February 2024

WiFi didn’t work well in room but was ok.

Nice clean room, wonderful staff and great location!

Stayed in February 2024

The lady administering the property made us feel like she was making us a favor by either checking in earlier and leaving our suitcases longer. Certainly my sister and I were very grateful she let us do both, but this lady made us feel uncomfortable.

Location is great! Everything walking distance.

Stayed in January 2024

No mini fridge in room. It would be lovely to have a place to keep waters, cold drinks, leftover fruits, etc.

Fantastic location, right near the Santa Domingo cathedral. Easy to walk everywhere. The owner is very attentive, makes you feel like family. She even allowed us to place pictures of our late family members on her alter, (ofrenda), for Dia de los Muertos ☺

Stayed in November 2023

The manager Rosario and all the staff were very accommodating and treated us so well that we didn’t even want to leave

Stayed in October 2023

Nothing that I can think of at this time

Two things that stuck out, 1. The decor , loved the colors and ambiance 2. The level of security, not anyone could come in only guests had access

Stayed in July 2023

neighborhood is a little loud at night but that’s the trade off for the great location - just make sure to bring earplugs!

wonderful facilities and location. loved the included simple breakfast of fruit, concha and coffee. loved sitting on the roof patio! the interior courtyard is very nice as well.

Stayed in March 2023

Breakfast was fine. We got an upstairs room with a balcony with an amazing view. Close to great restaurants. Great location . Rosario and her staff were wonderful.

Stayed in March 2023

Nothing. We were very satisfied.

The location was a 5 minute walk from the most beautiful church in Oaxaca City, Santo Domingo de Guzman, and surrounded by restaurants and shops, so Casa Esmeralda was ideally placed. Senora Rosario was absolutely charming, and very helpful to those of us who didn’t speak Spanish.

Stayed in February 2023

Not much negative to say

great location. if you are going to a wedding at the church like we did, it’s a two minute walk. lots to do around the hotel as well

Stayed in February 2023

The noise from the lobby traveled easily, although, fortunately, the noise from the outside was not bad.

Excellent location. We walked everywhere except to and from the airport. Very close to wonderful restaurants and sights. Loved the tile floors, the size of our room (room #1), the size of the 2 beds, the cheery and colorful decor, the wonderful staff. The owner, Rosario, was very helpful and fun to talk to. Her English was quite good.

Stayed in February 2023

Amazingly kind staff, great location walking distance from all the interesting spots and super clean.

Stayed in December 2022

Nothing

Rosario, the owner, made us feel like welcome friends from the moment we arrived - where we were greeted with a shot of mezcal! She provided us with lots of helpful recommendations and she and her whole team were so kind and accommodating throughout our stay. The hotel is right in the middle of Oaxhaca and is the perfect base for exploring the city. It is also exceptionally clean, comfortable and spacious - much nicer than it looks in the pictures! We couldn't have asked for more.

Stayed in November 2022

We were first in the room facing the street but the noise of the bars around until late was very disruptive for sleeping. We were kindly moved to a back room which was much quieter. Our room did not have any windows or natural light however and opened onto an indoor courtyard. The showers in this room did not have good pressure or ventilation

The host was a wonderful lady, attentive and available . She helped us book a taxi for the day and gave restaurant suggestions. Her English was very functional. The beds and linens were top notch and the wardrobes were fantastic and a good design. The location was excellent and central. The roof had a great view of San Domingo and was a quiet place to unwind outside when back at the hotel. The hotel is quite newly renovated with good design.

Stayed in November 2022

Had such an amazing stay here! Location is perfect and the staff and owner are so nice and welcoming. Rooms were nice and clean with good A/C. Would come back here in a second, definitely my new go to place to stay.

Stayed in November 2022

The owner Rosario received us with mezcal and was very attentive to anything we needed. This hospitality was beyond any service I have ever received. The Hotel is close to everything in the heart of Oaxaca. Our purpose was to be here during the day of celebration and the location of this hotel is perfect.

Stayed in October 2022

The staff is wonderful and are the biggest asset of this hotel. Ask them what restaurants to eat at.

Stayed in October 2022

that you have to Knock on the door every time you have to go in and out of the place

the location

Stayed in July 2022

Nothing, the stay was perfect

Rosario and her colleagues were so kind and welcoming. The rooms were lovely and all facilities were clean. We were provided with breakfast, which was a generous portion of fresh fruit and bread.

Stayed in July 2022

No elevator to reach the room with a terrace. Spiral staircase.

Stayed in July 2022

The pillows were big so if you are a stomach sleeper you may want to bring your own pillow. We had a problem with our door but was fixed the next day. The owner is gentle but she doesn’t have a filter so sometimes we were nervous to ask her something because we didn't know how she was going to react.

The location is amazing. Rosa is very friendly and professional. The owner welcomes you with a little cup of mezcal and a beautiful gift. In the morning you can eat fresh and delicious fruit. They also have coffee and bread.

Stayed in July 2022

Nothing, everything was excellent.

Location, customer service, staff attention, and accommodations.

Stayed in July 2022