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Reviews of Casa Estrella de la Valenciana Hotel Boutique

De Jalisco 12, Valenciana, Guanajuato, México, 36240 Guanajuato, Mexico

#2 of 99 hotels in Guanajuato

Guests' Choice

Review score

Based on 39 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.8

  • Location

    8.8

  • Facilities

    9.5

  • Staff

    9.7

  • Value for money

    9.3

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 18 April 2024

    10
    We wanted a relaxed stay and we got just that! My daughter loved the pool and we even took a stroll.
    • Leisure trip
    • Family with young children
    • Double Room (Sirena)
    • Stayed 1 night
    • Submitted via mobile

    Loved everything

    The whole experience was magnificent! Everyone went above and beyond! Can’t wait to go back

    Stayed in April 2024

  • Reviewed: 6 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite (Valenciana)
    • Stayed 2 nights
    • Submitted via mobile

    Very enjoy the stay in Casa Estrella. The view and the breakfast are awesome!

    Stayed in December 2023

  • Reviewed: 13 November 2023

    9.0
    Authentic Mexican experience with amazing views
    • Leisure trip
    • Couple
    • Double Room (Sirena)
    • Stayed 2 nights
    • Submitted via mobile

    The workout facilities could use an upgrade.

    The views are amazing and above the hustle and bustle of Guanajuato. Easy taxi rides down the hill to the central part of the colonial city. Quite home like. Breakfast on the patio each day was a delight. Beautifully decorated with Mexican artesanía. The staff will arrange taxis, drivers to San Miguel, massage therapists, restaurant reservations, and day trips. Super friendly and helpful. We extended one day. Tranquilo. Excellent value. As pictured on the booking site. Clean and colorful.

    Stayed in November 2023

  • Reviewed: 7 November 2023

    10
    Will definitely go back and enjoy this place.
    • Leisure trip
    • Couple
    • Double Room (Sirena)
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was great and super relaxing. Views are amazing.

    Everything was perfect 👍

    Stayed in November 2023

  • Reviewed: 15 July 2023

    10
    Lovely private hotel/bed and breakfast overlooking Guanajuato
    • Leisure trip
    • Couple
    • Double Room (Sirena)
    • Stayed 1 night
    • Submitted via mobile

    The grounds were so lovely it will make everywhere else we stay pale in comparison

    The staff, the view, the pool, the location and the outstanding attention to detail. This unique property was such an enjoyable surprise we are already planning on bringing the whole family back as soon as we can. Everyone so happy and helpful it was like staying with family!

    Stayed in July 2023

  • Reviewed: 20 May 2023

    10
    From beginning to end everything was excellent, only thing we did wrong is we didn’t stay longer!
    • Leisure trip
    • Solo traveller
    • Deluxe Suite (Valenciana)
    • Stayed 2 nights
    • Submitted via mobile

    The views, the staff, the grounds, the food what’s not to like? We had a great time and will be back!

    Stayed in April 2023

  • Reviewed: 19 February 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite (Valenciana)
    • Stayed 2 nights
    • Submitted via mobile

    That we had to leave and we were only there for 2 days!

    The staff helped us set up tours and were there for all of our needs. They call it a hotel but it's more like a resort they have a spa a sauna swimming pools we had a jacuzzi in our room breakfast was top quality and like I said before the staff was very accommodating, professional and friendly. Have them make you a mojito they pick the ingredients out of their own garden it's amazing!!!

    Stayed in February 2023

  • Reviewed: 28 January 2023

    9.0
    beautiful
    • Leisure trip
    • Couple
    • Double Room (Guadalupe)
    • Stayed 2 nights
    • Submitted via mobile

    can’t just walk into town. need a car. not because of distance but because no shoulder to walk on road and drivers drive fast so no east walking path.

    Beautiful spaces, garden and amazing view. staff very friendly and helpful.

    Stayed in January 2023

  • Reviewed: 9 November 2022

    10
    An incredible place. The staff is friendly and always helpful. The views are tremendous.
    • Leisure trip
    • Couple
    • Quadruple Room (San Bernabe)
    • Stayed 3 nights

    Wi-fi service was a little spotty.

    Breakfast was one of the best parts of our stay. also greatly enjoyed the pool and fitness room.

    Stayed in November 2022

  • Reviewed: 19 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Mountain View (Santa Ana)
    • Stayed 3 nights

    Wonderful, attentive staff, spacious rooms, beautiful views and great breakfast! Truly an authentic experience of Mexico. We will definitely be staying here the next time we visit Guanjuato!

    Stayed in September 2022

  • Reviewed: 19 July 2022

    10
    With over 30 locations to choose from, I chose Casa Estrella. A perfect choice!!!
    • Leisure trip
    • Couple
    • Deluxe Suite (Valenciana)
    • Stayed 1 night

    It was all quite perfect. Honestly!

    The Breakfast was super!!! Casa Estrella met and exceeded all of our expectations!

    Stayed in May 2022

  • Reviewed: 29 April 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite (Valenciana)
    • Stayed 2 nights
    • Submitted via mobile

    Nada

    Absolutely everything! Felt like I was at home, but with a significantly better view! Booked the suite with the hot tub on the terrace....wow! Staff were welcoming, accommodating, and above all, lovely. Location is a couple of miles out of town, up the hill, which offers the peace and quiet that was being sought, and close proximity for exploration day or night. A hidden gem!

    Stayed in April 2022

  • Reviewed: 19 April 2022

    10
    wonderful stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom House (Casa Estrellita)
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful property, amazing views, comfortable accommodations, and excellent service.

    Stayed in April 2022

  • Reviewed: 2 April 2022

    10
    Awesome
    • Leisure trip
    • Solo traveller
    • Deluxe Suite (Valenciana)
    • Stayed 5 nights

    only issue was the reliability of the internet network.

    Breakfast was very good, basic selection but fresh and tasty. The staff is amazingly kind and attentive. You feel like you are the only guest in the hotel! I would definitely go back any time.

    Stayed in March 2022

  • Reviewed: 31 January 2022

    10
    wonderful
    • Leisure trip
    • Group
    • Quadruple Room (San Bernabe)
    • Stayed 2 nights

    Finding it. Went to the same address across the city and we were in the middle of a slum. discovered there was another place with the same address and finally found the place after driving around it about 3 times. Not easy to find.

    Liked everything. We had a gorgeous room with a gorgeous terrace and enjoyed a spectacular breakfast out on the covered porch. We loved everything about the place.

    Stayed in January 2022

  • Reviewed: 31 January 2022

    10
    perfect
    • Leisure trip
    • Group
    • Double Room (Guadalupe)
    • Stayed 1 night

    Finding the place in the first place. Went to a place across the city in the middle of the slums and the street names were identical. Then we discovered there was another street with the same name and we went to that. It was VERY difficult to find the place even though we knew we were at the correct address. Once we found the place, it was Heaven.

    The breakfast was wonderful and we ate outside on the covered porch with beautiful views. The place and our room exceeded expectations; all was beautiful and very comfortable.

    Stayed in January 2022

  • Reviewed: 15 January 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room (Sirena)
    • Stayed 3 nights
    • Submitted via mobile

    Exceptional accommodations. The rooms are spacious with gorgeous views. The staff was extremely helpful. The food was tremendous. Highly recommend.

    Stayed in January 2022

  • Reviewed: 27 November 2021

    9.0
    we had a great stay! 20 mins outside of town. worth the distance.
    • Leisure trip
    • Family with young children
    • Two-Bedroom House (Casa Estrellita)
    • Stayed 2 nights
    • Submitted via mobile

    the bed in the master room was very small and uncomfortable. we suggest they install curtains due to the natural light crashing in at sunlight.

    the property was beautiful!! such a great space!! buffet breakfast was wonderful. staff was great and accommodating. the views to the city were awesome!

    Stayed in November 2021

  • Reviewed: 10 October 2021

    9.0
    Splendid view with excellent service!
    • Leisure trip
    • Family with young children
    • Apartment with Mountain View (Santa Ana)
    • Stayed 2 nights
    • Submitted via mobile

    None. Well there was one time when the hot water didn’t run, but it was quickly solved by the hotel once we reported it.

    The location is splendid. We stayed at Santa Ana Room and the view was exceptional, looking down towards Guanajuato from the hill. The staff is ready to help us with anything via text. Santa Ana is an apartment like room, and the cooking utensils provided were very generous. Definitely will go back here again.

    Stayed in October 2021

  • Reviewed: 8 August 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite (Valenciana)
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great!!

    The massages and the attention of the staff were the best part

    Stayed in August 2021

  • Reviewed: 23 June 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite (Valenciana)
    • Stayed 3 nights
    • Submitted via mobile

    At first we wished we were located closer to a commercial area where we could walk for a coffee or a snack, but soon we realized the natural environment was better!

    Beautiful facility with gorgeous views of Guanajuato. Immaculate! Loved the chirping birds outside our window!!! Excellent breakfast! Super friendly staff!

    Stayed in May 2021

  • Reviewed: 25 December 2023

    7.0
    Pretty home high above Guanajuato.
    • Leisure trip
    • Couple
    • Double Room (Sirena)
    • Stayed 4 nights
    • Submitted via mobile

    The bed was ok but not great. The toilet didn’t flush very well. Too difficult to get down into the city where restaurants were. The cook prepared lunch for the staff but it was not an option for guests which we found odd and somewhat unfriendly.

    The pool, the view and the breakfast were nice.

    Stayed in October 2023

  • Reviewed: 3 September 2021

    10
    Everything was great the the staff the food the rooms perfect trip.
    • Leisure trip
    • Couple
    • Deluxe Suite (Valenciana)
    • Stayed 3 nights
    • Submitted via mobile

    The scenery is just marvelous 😍 love it completely

    Stayed in July 2021

  • Reviewed: 14 August 2022

    1.0
    will never go back pictures are deceiving
    • Leisure trip
    • Family with young children
    • Deluxe Apartment (Tepeyac)
    • Stayed 2 nights
    • Submitted via mobile

    location, grounds and rooms were very dated No a/c

    Stayed in August 2022

Showing 1 – 25

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