Nicolas Bravo 97B Colonia Nicolás Alfredo V Bonfil, 39893 Acapulco, Mexico
#4 of 89 hotels in Acapulco
Guests' ChoiceBased on 25 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
8.9
Facilities
9.1
Staff
9.7
Value for money
9.1
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 7 April 2024
Fernando
United StatesNo restaurant,no swimming pool,
Cleanliness,decoration,customer service.
Stayed in April 2024
Reviewed: 22 February 2024
Sean
United KingdomNothing I can think of
The most beautiful budget hotel I have ever stayed. I wish I found it earlier!
Stayed in February 2024
Reviewed: 26 January 2024
Carole
United StatesFriendly staff! Easy walk to beach. Lovely large sitting area 2nd floor with ocean breeze.
Stayed in January 2024
Reviewed: 8 September 2023
Kate
United KingdomMy room wasn't available at check-in time (given check-in was late at 3pm and I'd already been there for a few hours I would have hoped the room would at least be ready on time). The hotel is a long way from the centre of town and it's not the easiest journey to make without your own transport. It was challenging to get directions from the host due to the English-Spanish communication barrier (although she did want to help!)
The hotel is very quirky with lots of individual decor and this extends to the rooms. There is a roof terrace from which you can see the sea, which is a short walk from the hotel.
Stayed in July 2023
Reviewed: 1 April 2023
Dominic
SwitzerlandThere was nothing I didn't like about it.
Casa Jaguar is a little oasis, green, well kept, with tasteful decoration and super friendly and helpful staff. While my stay was very short, I would definitely go back there if I went to Acapulco again.
Stayed in March 2023
Reviewed: 18 January 2023
Brandon
United StatesA little pricey for Mexico but great location and facility, away from the chaos that is Acapulco.
One of the cutest places we've ever stayed. So much attention to detail of aesthetics. Great location near the airport but with zero noise, just the sound of the ocean. Good restaurants nearby and a nice beach. The area feels safe and they were kind enough to let us park our motorcycles in their lobby overnight. Gabi, the receptionist, couldn't have been more gracious. We loved our stay.
Stayed in January 2023
Reviewed: 6 October 2022
Fernando
United StatesNo pool/jaccuzi.
We will go back very soon, thanks!
Stayed in October 2022
Reviewed: 31 August 2022
Jessica
United StatesClose to the beach and restaurants. Love the authentic decor. My boyfriend proposed on the terrace so this place will always hold a special place in my heart. We enjoyed and loved our stay!
Stayed in June 2022
Reviewed: 8 July 2022
Jessica
United StatesThere wasn't breakfast but they served coffee on the terrace to that was nice.
Stayed in June 2022
Reviewed: 17 June 2022
Teresa
United StatesN/A
Continental breakfast was provided at the terrace... great idea!!!
Stayed in May 2022
Reviewed: 14 March 2022
Jorge
MexicoOne of the most comfortable places I ve been to, the whole concept was unbelievable, clean and cozy.
Stayed in March 2022
Reviewed: 30 May 2021
David
CanadaNo complaints
A comfortable and tastefully designed hotel close to the beach. There was coffee in the morning and plenty of places to lounge around
Stayed in May 2021
Reviewed: 17 January 2023
Eliza
United StatesThere is a beautiful dining roof top that is not used to its full potential. They do not serve food. So you have to navigate the local food scene which is fun - but it's also navigating.
An unbelievably beautiful hotel. Truly honors the Jaguar. It is a work of art.
Stayed in January 2023
Reviewed: 24 October 2022
Alessandro
MexicoLack of comfortable parking space (basically on a narrow street). The house is nice and comfy, yet felt a bit stuffy for over-decoration. The rooms are simple, the bed is ok.
I choose this place for the location, only a few blocks away from a wedding reception (at 7.17). The staff was very kind, trying to be supportive of the lack of parking space due to a nearby event. Bathroom was small but clean and with lot of free toiletries. Cool rooftop, where a simple breakfast is served.
Stayed in October 2022
Reviewed: 15 May 2022
Marc
United Stateshigh price for the poor location. internet poor. no restaurant. no breakfast. small room. bathroom cramped. bed too small. towels too small. stairs difficult. hours of commom area too limited. door lock not secure. i booked and paid 3 nights but only stayed one because it was a horrible experience
art decor is very beautiful
Stayed in May 2022
Reviewed: 29 May 2021
Lisa
CanadaThe bed was quite small for 2 people. The room we had was quite tight although we didn't spend that much time in it. There was a party across the street in the evening and we didn't get any sleep until 3 am. Coffee was a nice touch, but cream would have been nice.
Breakfast was coffee, juice and a packet of cookies. I wouldn't call that breakfast, but morning coffee. There was no cream or milk which was too bad. I loved the decor. The hotel was a gallery and just beautiful to be in.
Stayed in May 2021
Reviewed: 27 December 2023
Garey
CanadaThere are no comments available for this review
Stayed in December 2023
Reviewed: 27 October 2023
Rozo
ColombiaThere are no comments available for this review
Stayed in September 2023
Reviewed: 25 February 2023
Viktor
GermanyThere are no comments available for this review
Stayed in February 2023
Reviewed: 28 December 2022
Vu
United StatesThere are no comments available for this review
Stayed in December 2022
Reviewed: 27 November 2022
Pedro
MexicoThere are no comments available for this review
Stayed in November 2022
Reviewed: 17 July 2022
Florence
United StatesThere are no comments available for this review
Stayed in July 2022
Reviewed: 16 July 2022
Aaron
United KingdomThere are no comments available for this review
Stayed in July 2022
Reviewed: 28 February 2024
Tanvir
United KingdomThere are no comments available for this review
Stayed in February 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content