Chetumal-Cancun 123, 77765 Tulum, Mexico
#69 of 241 hotels in Tulum
Guests' ChoiceBased on 91 hotel reviews
8.7Cleanliness
8.8
Comfort
8.8
Location
7.8
Facilities
8.7
Staff
9.3
Value for money
9.0
Free WiFi
8.5
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End of dialog contentReviewed: 4 May 2024
Emily
United KingdomYou definitely need a mode of transport if you are going to stay here. Luckily we had a moped so it was easy to get to the middle of Tulum, to cenotes and to the beach. The hotel rents out bikes and scooters. Breakfast was quite expensive so we didn’t each there much.
Very peaceful, relaxing and comfortable. It is on the edge of Tulum so it was mostly quiet. The pool was very refreshing with comfy sunbeds to relax on. The room was clean and had everything we needed with a comfy bed, warm shower and AC. The staff were very friendly. The coffee was good! It was great value for money.
Stayed in April 2024
Reviewed: 11 April 2024
Ilaria
ItalyAll great.. the only thing that could be improved is the shower floor.. The bathroom gets quite wet after having a shower, it didn't particularly annoy us, being it quite hot it also dries off quite quickly! :)
Location is great if you don't want to be in the middle of Tulum's nightlife and noise, we had a car so it was quickly reachable but they also have bikes that you can use to go around. Bed was VERY comfortable, the room clean and the outdoor space nice and chilled. The staff is really nice and helpful! We stayed one more night than what planned and we would definitely be back if in Tulum again.
Stayed in March 2024
Reviewed: 30 March 2024
Carol
CanadaThe sign out front is very small and it can be hard to find, even when you know where is is. lol
I really love this place! It’s right off the highway but it is super quite. You have your own casita that are very spacious and clean. Camillo is amazing and is always there to help with anything and always making sure all is well with your stay. There’s bikes included if you like, which is amazing. This is the first trip I made and did not rent a car and the location was great. They have scooters and ATVs to rent at a reasonable price too. The pool is nice, they clean it every morning and set it up really nice with many daybeds, loungers and hammocks. My fur baby loved the place and was very welcomed. And I will close with one of the best parts, the chef is amazing! The food is fantastic and he makes the best drinks also! Large portions and priced very well along with the best service ❤️ I booked for a week but stayed for two. I highly recommended.
Stayed in March 2024
Reviewed: 17 March 2024
Nana
GeorgiaNothing
The location is great, close to all the main facilities. The staff is friendly and always ready for help
Stayed in March 2024
Reviewed: 17 February 2024
Jerzy
SwitzerlandThe place is a bit outside Tulum - in my case, I had a car so no problem. Apparently they rent bikes or scooters too
Good cottages, relaxed place, kitchen, pool
Stayed in February 2024
Reviewed: 17 February 2024
Shanon
United StatesThe best staff in the world. Absolute favorite place in Tulum. Just far enough down the avenue to be quieter, but close enough to access everything with ease. Beautiful grounds. Excellent chef.
Stayed in February 2024
Reviewed: 27 January 2024
Diana
CanadaMy only concern is the walk to the restaurants area, you have to walk next to very busy road and there is no side walk, tho the walk is short and you can get free bike (on a bike it’s not a problem at all). You can also rent a scooter there, so it’s a very solvable problem :)
It was great, I really enjoyed it! Very comfortable and the stuff was 100 out of 10. Chef was great and his salsa is absolute fire! I don’t know how to eat now without it to be honest :) Everyone was super friendly and helpful. Cenotes are close by, very short ride on a bike. Overall, we’re very happy with our choice and totally recommend this hotel.
Stayed in January 2024
Reviewed: 29 December 2023
Joyce
NetherlandsSuper friendly staff, great food relaxing atmosphere
Stayed in December 2023
Reviewed: 26 December 2023
Andrew
CanadaWe loved all of it
The staff was amazing and we had our own private chef for the duration of our stay who did an incredible job every meal was delicious. The location is beautiful and they did everything as was advertised. If you're looking for a resort experience this is not it but it is exceptional - we will be back!
Stayed in December 2023
Reviewed: 4 December 2023
Maria
BulgariaSome improvments in the bathroom.like a small hemge to prevent the water for going everywhere would.be recommandable
We have booked for two nights only but after we stayed we decided to rebook and additional.night.it is quiet place to stay in the jungle
Stayed in November 2023
Reviewed: 4 December 2023
Maria
BulgariaThe water in the shower is not very powerful and the shower space is missing a henge that could prevent water going everywhere. An additional bin in the room would be good. we had only one for the toilet.
The property is in the jungle. It is on the main road but still quiet as you are surrounded by jungle everywhere. If you have a car it is good option,otherwise it could be bit tricky to get to the center of Tulum. There is a fitness room, the staff was super friendly. The villas are spacious ans nicely arranged, there is fridge and coffee machine and a veranda with wooden chairs. We have booked actually only 2 nights but we decided to stay one day more.we enjoyed our stay here.
Stayed in November 2023
Reviewed: 1 December 2023
Michal
Czech RepublicEnvironment of the hotel was very quiet, člen and cozy. Mayo was very friendly, supporting US every minutě we need it.
Stayed in November 2023
Reviewed: 15 November 2023
Daphne
United StatesLively vibe, gorgeous room, very attentive staff.
Stayed in November 2023
Reviewed: 14 November 2023
Petra
United StatesThe stuff was especially kind and the property was very clean. Furthermore, I have tried one of the best spagetti of my life!
Stayed in November 2023
Reviewed: 14 November 2023
Alexandra
CanadaIt was farther out from the center than we realized. It's walking distance to a few restaurants, but a car or bikes would make it easier to access more. Fortunately, there's parking available if you have a car.
Very cool vibes. Had a clean pool, gym, bar and restaurant. We enjoyed the breakfast. The room was comfortable and private, and the bathrobes were a nice touch!
Stayed in November 2023
Reviewed: 11 November 2023
Andrzej
United KingdomNothing
All , food
Stayed in November 2023
Reviewed: 30 October 2023
Arnika
LuxembourgWe had a fantastic experience at this hotel. From the moment I arrived, we was greeted by incredibly kind and helpful staff who made our stay enjoyable from start to finish. The hotel had a lovely pool, perfect for relaxing in the sun. The rooms were spotlessly clean, ensuring a comfortable and hygienic stay. What truly stood out to me was the fact that they offered free bicycles, allowing us to explore the area at my own pace. The hotel's served delicious breakfast and complimentary drinks in the evening. I can't recommend this place enough for anyone looking for a pleasant and memorable stay in Tulum.
Stayed in October 2023
Reviewed: 29 October 2023
Jana
GermanyVery nice staff, cute swimming cool, great restaurant
Stayed in October 2023
Reviewed: 26 October 2023
Alyson
Hong KongNeed to take a taxi to and from the centre if you dont want to walk, im fine with the walk in the day time, but at night, it is better to take a taxi
The environment is very nice , like a jungle but which also meant that quite a lot of mosquitos; they can rent you a bicycle for free which is very useful indeed!
Stayed in October 2023
Reviewed: 1 October 2023
Andreas
DenmarkI think the bikes should have lights on them for riding in the dark. Maybe some that they users can take off and bring with them so they don't get stolen.
Friendly staff, received good recommendations and advice from Mario in particular! Close to the city of Tulum but not in the city. Giving you just that bit more of quiet at night. Good amenities, especially the free bikes and free parking.
Stayed in September 2023
Reviewed: 29 September 2023
Leena
FranceNothing
I had an amazing stay here and I would definitely recommend this place. The staff is really nice and make their best to help you and to make your stay enjoyable. The restaurant is delicious, one of the best I tested in Mexico.
Stayed in September 2023
Reviewed: 23 September 2023
James
South AfricaThe showers do not have a door/closing thus the bathroom floods easily. The bedroom curtains do not fully block out light which can be an issue for light sleepers.
Great property with a great vibe. Staff are friendly and the breakfast was a great addition (chef makes what you would like). Would recommend!
Stayed in July 2023
Reviewed: 20 July 2023
Jeroen
BelgiumMatras to be renewed
Beautiful bohemian style, nice decorations, big rooms, good airco, good breakfast, coffee in room
Stayed in July 2023
Reviewed: 20 July 2023
Karissa
MexicoLocation — quite far from everything; taxis or bicycles are the way to go. The bicycles were available to use for free, but we had some difficulty with them. First we had to put the chains back on properly, and then we had to stop twice en route at bicycle repair shops due to tire problems. Thankfully there are those shops all over, and they're not very expensive! We stayed in a room with a doorless bathroom, which we hadn't realized. It worked, but it's something to keep in mind!
Quiet, peaceful, jungle-like. Staff was friendly and helpful. Breakfast was very good (juice, coffee, fruit, eggs, and toast). The pool was very nice. Overall it was a really good place to stay!
Stayed in July 2023
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