Donceles 95, 06020 Mexico City, Mexico
#32 of 539 hotels in Mexico City
Guests' ChoiceBased on 1065 hotel reviews
9.1Cleanliness
9.3
Comfort
9.2
Location
9.6
Facilities
9.0
Staff
9.5
Value for money
9.2
Free WiFi
8.4
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End of dialog contentReviewed: 30 May 2024
Felipe
United StatesNone
So close to the caredral and so many things around the area as well with food
Stayed in May 2024
Reviewed: 30 May 2024
Jose
United StatesEverything was ok 👌
The only suggestion for me now it’s to performance the WIFI signal and speed. Other than that everything it’s ok.
Stayed in May 2024
Reviewed: 29 May 2024
Angel
United StatesThe staff was extremely helpful. The checkout time is 1:30. The luggage hold after checkout. The guayabas in the lobby.
Stayed in May 2024
Reviewed: 27 May 2024
Hanna
CyprusShower attached to the wall.
Central location. Parking. Daily cleaning. We really liked the hotel.
Stayed in May 2024
Reviewed: 27 May 2024
Claudia
United StatesEverything was good!
I like everything!
Stayed in May 2024
Reviewed: 24 May 2024
Joan
United StatesThey were doing construction in the room beside ours. The products they were using gave off toxic odors. They changed our room.
The hotel was centrally located. The staff were professional and kind. It is a very good value. The area was safe. I would stay again.
Stayed in May 2024
Reviewed: 20 May 2024
Miroslava
Czech RepublicWaiting for table for breakfast
Extra servisis - whater, fruit, coffee
Stayed in May 2024
Reviewed: 20 May 2024
Sheila
United Kingdomnothing!!
Fabulous room with a balcony and nice view over the street but very quiet. Pillow menu! great location.
Stayed in February 2024
Reviewed: 17 May 2024
Greg
United Statesdelicious breakfasts, the lady who prepared the dishes (scrambled eggs, omelette) did a great job and had an even better smile :) best regards to all the restaurant staff and the people who prepared the breakfasts.
Stayed in May 2024
Reviewed: 13 May 2024
Monika
PolandAmazing location,just around the corner from major attractions. Absolutely fantastic service,everyone super nice..Bottle waters for free 24/7. Guava fruits to take for a day. Breakfasts with a really great choice of food. Comfortable beds and very clean rooms.100% recomemdation.
Stayed in May 2024
Reviewed: 12 May 2024
Sara
United StatesThe hotel is very centrally located and the staff was great. It was less than 5 min to Zocolo and the HOHO bus stops. Breakfast was okay and nice to have on site, and the free bottled water in the lobby was a huge bonus. The room I had was as expected and had everything that I needed. The view was of the plain space in the middle of the hotel, but I wasn't in my room other than sleeping. The onsite restaurant was good and thankful it was there after long days touring the city.
Stayed in May 2024
Reviewed: 9 May 2024
Wayne
CanadaNo complaints. We enjoyed our stay and would return again.
Excellent location on a quieter street just a block from the zocalo. The hotel has a good restaurant.
Stayed in February 2024
Reviewed: 9 May 2024
Arturo
CanadaThe size of room.
Breakfast
Stayed in May 2024
Reviewed: 30 April 2024
Raewyn
New ZealandGreat location, helpful staff, very good buffet breakfast
Stayed in April 2024
Reviewed: 29 April 2024
Emily
United KingdomWe didn't have a view from the window. Shower took a bit of working out before we could get the temperature and pressure to what we needed.
Great, central location. Room was a good size with everything we needed, staff were friendly and helpful and the on site restaurant was excellent.
Stayed in April 2024
Reviewed: 27 April 2024
Mancilla
United StatesNot friendly at all
Nice place
Stayed in March 2024
Reviewed: 27 April 2024
Aisha
CanadaThe hot water for the tea and coffee had some black stuff in it. So, I didnt take advantage of the free coffee and tea.
I liked that there was free chips, cookies, water and fresh guavas for hotel guests throughout the day. There was also a coffee and tea station which we used daily. The location of the hotel was close to all shopping areas and historic sites.
Stayed in April 2024
Reviewed: 26 April 2024
London
United KingdomBreakfast time could have been earlier
Breakfast has some veggie options
Stayed in April 2024
Reviewed: 21 April 2024
Hay
United KingdomGood breakfast and friendly staff
Stayed in April 2024
Reviewed: 21 April 2024
Uab
LithuaniaA bit pricey
Great location, nice room
Stayed in April 2024
Reviewed: 20 April 2024
Diego
United StatesOnly downside is the amount of traffic in the area when needing to leave the area in a taxi or Uber.
The location was prime for historic purposes with tons of museums walking distance from hotel.
Stayed in April 2024
Reviewed: 18 April 2024
Ethan
United StatesMattress was a tiny bit too firm for my taste (I like soft mattresses), but it wasn’t super firm and I still slept ok. I was able to find a comfortable pillow too from their “pillow menu” but, as others have mentioned, the default pillows aren’t great.
Good location. Quiet room, with good curtains for sleeping. Very nice shower/tub. Unlimited filtered water. Friendly staff. Everything clean.
Stayed in April 2024
Reviewed: 17 April 2024
Lizbeht
United StatesReally help full with everything
Stayed in April 2024
Reviewed: 16 April 2024
Kuhl
United StatesSlow elevator
Central location ,great service, nice and helpful staff
Stayed in April 2024
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