Primera Calle Oriente, 6, 30700 Tapachula, Mexico
#14 of 19 hotels in Tapachula
Guests' ChoiceBased on 54 hotel reviews
7.8Cleanliness
8.3
Comfort
8.0
Location
8.6
Facilities
7.6
Staff
8.4
Value for money
7.8
Free WiFi
7.4
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Showing 1 – 25
Reviewed: 29 March 2024
Iain
United Kingdom24hr front desk was ace as coach came in really early. Friendly and helpful staff. Clean. Great for one night stay.
Stayed in January 2024
Reviewed: 21 March 2024
Michael
VenezuelaNo water due to shortage
Area was close to everything
Stayed in March 2024
Reviewed: 11 March 2024
Laura
United StatesOutdated. Not as clean as it could be
Friendly staff
Stayed in March 2024
Reviewed: 15 December 2023
Guus
NetherlandsThe heat in the room is unbearably hot
Stayed in December 2023
Reviewed: 31 August 2023
Priscilla
United KingdomRooms basic, but that’s what you’d expect for the price.
Breakfast wasn’t included. Air conditioning was good.
Stayed in August 2023
Reviewed: 14 March 2023
Douglas
United StatesGood location
Staff are very nice.
Stayed in March 2023
Reviewed: 27 January 2023
Thor-r
NorwayRoom was too too hot, no ac. No window to outside only to lobby.
Nice staff, water dispenser, comfy bed, hot shower
Stayed in January 2023
Reviewed: 17 November 2022
Dermot
JerseyFree coffee but very weak (like most coffee you get here!)
Very basic and spartan but has good security and I had a very good night’s sleep so did the job.
Stayed in November 2022
Reviewed: 9 October 2022
Hannes
SwitzerlandMy room only had a fan and no warm water, she advised me on check-in but wasn’t entirely sure if that matches details of the booking
You can park the motorcycle directly in the property which makes me feel safe. Everything was clean and the staff helpful
Stayed in October 2022
Reviewed: 27 March 2022
Svenja
GermanyWifi has sometimes problems inside the rooms The chair at the desk, where I had to sit and work on my computer for a while, was not very comfortable
Nice and helpful staff Great value for money Nice central location - one can easily walk around the city centre
Stayed in March 2022
Reviewed: 9 February 2022
Matt
Australiano early check-in although it was promised
location
Stayed in December 2021
Reviewed: 30 December 2021
Monique
NetherlandsGood locatie and very helpfull staff
Stayed in December 2021
Reviewed: 29 December 2021
Eimear
IrelandThere were hairs in the room from people before me & floor was dusty
The beds were comfy Great location Friendly staff
Stayed in December 2021
Reviewed: 27 December 2021
Pat
United StatesNothing
The staff were helpful and friendly
Stayed in December 2021
Reviewed: 17 December 2021
Troy
MexicoOnline i provided credit card details and it says that one will not be charged and you pay at the hotel when you arrive, but when i arrived they had already charged it to my credit card snd i wanted to pay by cash. So the manager was obliging and used the debit machine to print out a receipt cancelling my fee. But in my home country to get a refund one needs to put card back in the machine and in the receipt it says how much the refund is. Here my card was not inserted he just plugged a few numbers in and the receipt just said cancelled. So it just caused a bit of doubt not knowing if the refund will go through which reduced my peace of mind. It hasn't appeared on my online bank account yet. So as i paid cash when i got there there is the worry i could have been double charged if refund doesn'y go through. Aldo when i checked out there the manager wasn't there and i spoke to a lady who i gave the key to, i cannit speak spanish so i thought she motioned for me to wait maybe to check the room so i waited 5 minutes then i went back up to her and asked can i go and she said am i checking out and asked for the key so she must have forgotten i gave her the key. She then realised she had the key and said i can go, anyway i needed to catch a cab to airport si was in a hurry and thought that was not the best service so i went back upstairs as i had left a decent tip for the maid her cleaned my room and took it back as even though its not the maids fault i service is a team effort. I probably should have left it for the maid. Other than that it was a lovely city and the hotel is very relaxing and calm. I do recommend. The fact i cannot speak spanish naturally created some confusion. I will learn spanish.
Nice and comfortable. Very rustic lots of catholic decor and plants downstairs like a garden inside. I think it might have been a catholic monastery a long time ago. The manager there was helpful and nice. Gave me directions and assistance so was the security guy at the entrance. The room was comfortable and room service was good. The staff are nice and polite.
Stayed in December 2021
Reviewed: 1 December 2021
Julia
Germany-
Super clean and really good location, we could check in at 8am already after we got there from a night bus drive. The WiFi works really good and there is free coffee. We had a hot water shower although in the ad it stated that there is only cold water in the room.
Stayed in November 2021
Reviewed: 26 September 2021
Mathias
GermanyAll good for a budget hotel solution.
Everything was great, they stored my luggage and let me hang out till 6pm. Felt safe with security man. I don't think the slightly more expensive options on booking can be any better.
Stayed in September 2021
Reviewed: 19 September 2021
Douglas
HondurasEverything good
No food....bit food is close.
Stayed in September 2021
Reviewed: 17 June 2021
Deborah
Germanyno hot water but it was ok
The location was great
Stayed in June 2021
Reviewed: 11 December 2023
Ordonez
GuatemalaTowels not cleans, smell bad
The price, and Location near of central area
Stayed in December 2023
Reviewed: 17 January 2023
Ann
MexicoNothing!
Happy, kind workers who show the building and its guests so much care and respect.
Stayed in January 2023
Reviewed: 27 December 2022
Jiawei
VietnamThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 30 September 2022
Zhanat
United KingdomNo hot water but it was ok
Had a 2night stay and it was perfect. Friendly and very helpful staff. We can't speak spanish and the staff didn't know english it was a bit awkward to ask something but it didn't bother us and the staff were so friendly they helped us find the right place.
Stayed in September 2022
Reviewed: 21 June 2022
Qi
SingaporeThe hotel is very clean, the rooms are very carefully arranged, the owner's service attitude is very good, and the stay is a pleasant experience!
Stayed in June 2022
Showing 1 – 25
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