I really liked the location of the hotel. Coyacan is a wonderful and charming neighborhood. I felt like everything in Mexico City was far away from everything so to me staying in pleasant Coyacan only made sense. The hotel itself seemed really safe to me, everything was locked at all times, and there were security cameras. It also amazed me how quiet it was. Even though the street was already not busy, the location of my room was almost completely quiet. But I could still hear the birds chirping. Very relaxing. Staff was friendly but I also didn't have a lot of interactions. Everything was very clean. Stay here if you need a quiet retreat in Mexico City. Don't stay here is you need luxury or more than a basic breakfast (I really liked the bread that was provided for breakfast).

Stayed in April 2024

The bed was a bit too firm for me but you get used to it. There was some bit of machinery outside our room that made a repetitive sound at night but not for that long.

It is in a nice quiet area but not too far from restaurants and the mercado. It is very safe and secure with two locked entrances. The grounds are lovely with lots of flowers and a cool Courtyard to have your coffee. The staff were very kind and helpful.

Stayed in February 2024

The staff were super friendly and the bed was extremely comfortable! They upgraded us very kindly since the room was free. It's a very calm oasis in a lovely neighbourhood. Thanks a lot

Stayed in January 2024

Nothing

Quiet, secure, pleasantly furnished, excellent location to walk to main plazas. We stayed in the small apartment and it was like being at home. Hostess was warm and helpful. Highly recommend.

Stayed in January 2024

As a former family house rooms are not well isolated for noise

Perfect location

Stayed in November 2023

The property is old but charming. The wall sockets are very old (I’d never seen this type before), some worked others not. The bathroom is very tight, the waterfall shower sprays everywhere including the ceiling, but it had warm water and everything one needs. The hairdryer worked intermittently. The window was openable, but the casing is not securely attached and moved within the frame during opening and closing. From the lobby to my room (with the shared patio) you climbed up one floor and down another which was part of the charm.

The staff were very accommodating and helpful. The linens were of good quality - in my experience lesser expensive properties have marginal linens, the bedding and towels were a nice surprise and elevated my comfort level. The shared patio and kitchen were delightful to take advantage of. The surrounding neighborhood was quiet and peaceful. Restaurants can be found within about a 5 minute walk and the Coyoacán plaza, artesian market and, a plethora of other restaurants to choose from are about a 15 minute walk. As a solo female traveler I felt very comfortable at the property and in the Colonia of Coyoacán.

Stayed in September 2023

We really enjoyed Chalet Del Carmen. It completely met our expectations. We would stay there again and recommend it to others. Fortunately, the weather was nice, especially in the evenings.

Stayed in August 2023

The location is fantastic. It is like having a home in Coyoacan! It is very easy to walk around and go for a coffee, a drink or a restaurant. The staff is extremely kind and helpful. They are willing to do as much as it takes to help you enjoy the stay (in my case, they waited for me until 4am in the morning and let me do the check in then so that I did not have to wait until the regular 3pm to rest after a long flight). So much appreciated!

Stayed in August 2023

Beds are on the firmer side and rooms are a bit small.

Lovely courtyard, plentiful water and snacks, good location for wandering Coyoacan, very accommodating and communicative with check-in.

Stayed in August 2023

The room was clean and the architecture of the building was very interesting, especially coming from an area in the US without many older buildings. We loved the courtyard in the middle of the building! I am glad we chose this location of the city as there was plenty to do in the area but it wasn't overwhelming with tons of people. The streets in the area were obviously well kept and it was amazing seeing the bright colors of the buildings and many plants.

Stayed in February 2023

I would suggest to book the better rooms so that you can fully enjoy this place. I was quite disappointed in the room I booked, but fortunately was able to move to a much better room on the main floor, with a patio sitting area. I was very happy with this room as it had everything I needed, including a fridge, microwave, and a shelving unit and clothes hangers. The king bed was extremely comfortable and the Netflix was a nice feature for my nightly entertainment. The proprietors are wonderful people and very willing to help if necessary. I came down with a stomach bug during my stay, and Margarite was very kind and gave me an electrolyte drink. She also helped me decipher some prescription instructions, for which I was very grateful.

The location is fantastic. It is in a beautiful and quiet area that is walking distance to the zocalo and many attractions. There are many cafes and restaurants close by, as well as a supermarket and pharmacy. The Frida Kahlo Museum is just a few blocks away, and a large park is also close by.

Stayed in January 2023

Great location, quiet, clean, comfy bed, friendly owners.

Stayed in December 2022

The room was super small and a bit claustrophobic. On top of other rooms and at times noisy. Whilst a popular neighborhood in MC , it wasn't the best value considering how cramped the room and bath area was.

The neighborhood of Coyoacan, the quietness and cleaness of the hotel. The history of the place as it was the family home. Self service breakfast which was convenient .

Stayed in November 2022

I expected a better breakfast. it’s DIY with bread, fruit & jam left in communal kitchen. But found an amazing cafe near the Trotsky museum which did a lovely breakfast. Not cheap but I was staying during Day of the Dead so peak season

lovely room & great location- just around corner from The Blue House & 10min walk to Coyoacan town centre. Good wifi. Friendly staff but not all spoke English- wasn’t a problem for me

Stayed in October 2022

It was clean and very secure. The neighbourhood had many great restaurants. it was a short walk to museums, the market, etc

Stayed in October 2022

it took quite some time to get hot water in the shower. the trick was to run the sink water first until the water was hot.

it was a cute intimate property. I was traveling with friends and our rooms were in close proximity and there was a cute little courtyard in the middle where we could eat breakfast together every morning. I like that there was filtered water available throughout the property. I felt safe and secure in the properly and the facility was clean. I highly recommend the property.

Stayed in July 2022

We enjoyed our stay at Chalet del Carmen very much - it is located in a beautiful leafy street - a short walk to restaurants, cafes, museums - the hotel was very personal and beautifully and lovingly cared for. We felt like we were a guest in an old friends house. We would definitely stay their again if we are ever in Coyoacan

Stayed in June 2022

i like everything

The place was excellent clean comfortable and breakfast supply of coffee, fruit and cookkies

Stayed in March 2022

Very friendly atmosphere, beautiful pation with sitting facilies, flowers. Excellent location to explore Coyoacan.

Stayed in April 2022

Excellent location, clean property, super friendly and helpful staff, thank you! We had a wonderful stay.

Stayed in April 2022

It is a fantastic location and very comfortable and clean

Stayed in March 2022

We stayed at Chalet Del Carmen Coyoacan during our recent trip to Mexico City. We have traveled around the world and visited many countries and found this chalet one of the best places we’ve stay, if not the best. It’s located in a great area of Coyoacan with many outside cafes, restaurants, local Mercado, grocery store and just blocks from the Frida Kahlo Museum. The subway is just a short walk away as well. The place is absolutely beautiful and is safe and secure. You could not ask for a better host’s , both very friendly, attentive and accommodating to our needs. My boyfriend became sick and they were quick in offering him electrolytes and a thermometer for monitoring his temperature. When we return to Mexico City we will be sure to stay at Chalet Del Carmen again.

Stayed in March 2022

everything

Nice rooms and comfortabel . Margaretha is very helpful hiv-infectie suggestions where to go. this 20 miljon city ….. when you stay by Charlet Carmen …. you stay in a realy Nice and quite area. Nice parc with nice restaurants in the neighbourhood.

Stayed in March 2022

Margarita and Javier had been for us the most kind and helpful hosts. They did not count the time given to us, in so many ways... Advices and contacts for me to organize smoothly a difficult treck on a high volcano, support in my administrative procedures for the lost of my luggage upon our arrival. They also connected us with Cristobal, the most kind taxi driver, who organized for us at the cheapest rate, one day excursion to Teotihuacan, and an amazing air balloon flight at dawn over the pyramides... We had a real, beautiful connection with all of them. The beautiful and spiritful house, has been for us a home away from home. It is ideally situated, in a very calm street, yet at a walking distance of everything... Museum, Parks, market, restaurants, center... We have enjoyed so much our stay in their place, and in this area of the city, and it will be in the future our landing place in Mexico. From the heart, thank you so much. See you soon.

Stayed in December 2021