Morelos 705 Colonia Centro, 78000 San Luis Potosí, Mexico
#16 of 67 hotels in San Luis Potosí
Guests' ChoiceBased on 195 hotel reviews
9.0Cleanliness
9.2
Comfort
9.1
Location
9.6
Facilities
8.9
Staff
9.0
Value for money
8.9
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Alejandro
MexicoStaff makes too much noise
Very clean rooms. Good room size
Stayed in May 2024
Reviewed: 16 May 2024
Joe
United StatesThe response from the staff was not as attentive. The AC in the room was not working and took me 2 times to go down stairs to ask for assistance after waiting 30 minutes. The reservation was made for 3 and we only had 2 towels.
The location was great.
Stayed in May 2024
Reviewed: 6 May 2024
Coral
AustraliaThe air con has large numbers that lit the whole room at night (bring an eye mask).The toilet was very small and had no windows, however toiletries and water pressure were fine. fyi, there is no fridge (not that we needed one). Not sure if the rooftop is accessible.
The bed was super comfy and the room was ample. New technology controls the lights settings, tv and even lamps! Takes a bit of fidgeting around to figure it out which is my "favourite" setting. We arrived early before check in and we were allowed to leave our bags in storage for a few hours. The gym located on first floor is basic, but machines all work fine.
Stayed in May 2024
Reviewed: 18 April 2024
Salla
FinlandThe shower needs some updating, it was worn-out and tiles a bit cracking. The sound isolation isn't the best, you can hear the sounds from the corridor and from outside through the window. Luckily there wasn't any really loud noises like partying but I would still definitely improve the sound isolation.
The location right in the city center, friendly staff and comfortable beds. The hotel is clean in general, the interior decoration is nice and our room was spacious. The hotel has good services like restaurant, laundry and gym. Our flight landed really early in the morning and we already knew that the check-in is only from 3PM onwards, but the staff was helpful and finally got us a room a few hours before the official check-in time :)
Stayed in April 2024
Reviewed: 14 April 2024
Magdalena
United StatesNo issue at all.
Location is great. Able to walk everywhere and safe. Staff very helpful. Gabriel directedvus everywhere we wanted to go.
Stayed in April 2024
Reviewed: 30 March 2024
Sebastian
GermanyThe smart room did not work properly.
In the middle of the town. Very new renovated.
Stayed in March 2024
Reviewed: 18 March 2024
Troy
United StatesIt has not rained in a long time and it's quite dusty and because of so many cars and the buildings being in such close proximity to each other, can trap quite a bit of automobile exhaust fumes. It can sometimes be a bit overwhelming. I'd suggest wearing a mask or taking precautions if you suffer from asthma, allergies, etc.
Hotel location, room, staff, food, etc. were above expectations. Definitely recommend to anyone looking to stay in the heart of the historic district and in walking distance to many museums, restaurants, plazas, etc.
Stayed in March 2024
Reviewed: 8 February 2024
Janis
CanadaLocation, large room with 2 comfortable beds, good internet, lots of toiletries, parking across the street, small restaurant in lobby area where we had breakfast for 120p each (2 eggs, beans, chilaquiles, toast and coffee)
Stayed in February 2024
Reviewed: 16 January 2024
Jorge
United StatesI cant think of anything
Clean, everyone was very friendly, great location
Stayed in December 2023
Reviewed: 4 January 2024
Alice
United Statesvery small room, very weird smart lighting/tv system. the lights and tv would go on - the controls were impossible to understand. we had to get help.
great location.good secure parking, comfortable bed, clean.
Stayed in December 2023
Reviewed: 4 January 2024
Rolando
MexicoInternet failed, I was hosted there for two day and both days internet was down.
Everything was perfect
Stayed in December 2023
Reviewed: 22 December 2023
Nygren
SwedenQuite noisy during the hours before midnight, especially in rooms facing the street. The so called intelligent system with light preferences is tricky to wrap your head around during a short stay.
The location right in the centre. Old building, but updated and renovated to a good standard. Comfortable bed. Nice decorations, good barhroom though small. Overall a food value.
Stayed in December 2023
Reviewed: 4 December 2023
Leanne
CanadaThe street noise was excessive
Liked everything
Stayed in December 2023
Reviewed: 7 October 2023
Gavia
United StatesI LOVE THAT MOST OF EVERYTHING IS WALKING DISTANCE
Stayed in September 2023
Reviewed: 1 October 2023
James
United StatesEverything was excellent. Location, room, bed, clean, staff.
Stayed in September 2023
Reviewed: 1 October 2023
James
United StatesEverything was a wonderful experience
Stayed in October 2023
Reviewed: 18 September 2023
Karen
United StatesNothing
This is our second stay and our “go to” place staying in el centró for events. We live in San Luis Potosí but when large events are going on we enjoy the convenience of staying in the area. The hotel has comfortable rooms, good and friendly staff and a very good breakfast.
Stayed in September 2023
Reviewed: 18 September 2023
Suzanne
CanadaExcellent lication
Stayed in September 2023
Reviewed: 29 August 2023
Fernando
MexicoVery good location, near local museums and down town
Stayed in August 2023
Reviewed: 27 August 2023
Zelma
United StatesThe staff was very helpful and friendly. The hotel location is perfect because you are in the middle of the most important places to visit.
Stayed in July 2023
Reviewed: 15 August 2023
Dina
United StatesGreat AC, bathroom, & amenities. Very quiet. Excellent wifi.
Stayed in August 2023
Reviewed: 14 August 2023
Rolando
MexicoNothing everithing was perfect, thanks.
Breakfast and in general the food is excellent, the location is perfect it is at the heart of SLP (Old downtown), the rooms are awesome, smart tech, and very clean.
Stayed in July 2023
Reviewed: 13 August 2023
Jeanette
United Statesbreakfast opened a little late, 8am, for those of us who want to get on the road early. would have been nice if coffee could be available downstairs at 7 am, while we wait for breakfast. Many hotels around the world at least have coffee available early.
in old historic center of san luis potosi where there is activity and entertainment just steps outside the front door. very nice mexican buffet for breakfast with a good assortment of food. great staff. we walked out the door and in next square found a wonderful restaurant, La Posada del Virrey where all our choices were outstanding. parking is across from the hotel,
Stayed in August 2023
Reviewed: 19 July 2023
Joanna
CanadaGreat central location, with parking across the street. We had an inner room so there was virtually no street noise.
Stayed in April 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content