Prologacion Americas, 1170 Col. Altamira, San Miguel de la Colina, 45160 Guadalajara, Mexico
#93 of 259 hotels in Guadalajara
Guests' ChoiceBased on 102 hotel reviews
8.7Cleanliness
8.6
Comfort
8.7
Location
9.2
Facilities
8.2
Staff
9.0
Value for money
8.6
Free WiFi
8.5
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End of dialog contentReviewed: 12 April 2024
Yancarlo
MexicoVery clean and comfortable
Stayed in April 2024
Reviewed: 25 March 2024
Luciano
United StatesNo gym
Pool
Stayed in March 2024
Reviewed: 20 March 2024
Alina
MexicoThe hotel was good, the staff is kind. In the room was everything you need even a working table. On the first floor there is a good restaurant
Stayed in March 2024
Reviewed: 19 March 2024
Lorena
United StatesIt was not around any restaurants. When I reserved hotel thru Booking.com, it included breakfast. The hotel did not include breakfast. They said that they wouldn’t honor it.
It was a nice comfortable hotel
Stayed in March 2024
Reviewed: 2 February 2024
Patricia
United StatesClean, comfortable room, dining was great
Staff was great, friendly
Stayed in January 2024
Reviewed: 31 January 2024
Carmen
United StatesI can’t think of a thing we did not like. We had a wonderful time
We really enjoyed our stay! The restaurant in the hotel is excellent, great food!
Stayed in January 2024
Reviewed: 30 January 2024
Juan
United StatesReceptionist and the restaurant staff are very friendly
Stayed in January 2024
Reviewed: 24 December 2023
Luis
MexicoThat the shower light stopped working in the middle of our stay
Location and facilities
Stayed in December 2023
Reviewed: 24 November 2023
Avelina
United StatesThe room had a strange smell
Closeness to the estadio panamericano
Stayed in November 2023
Reviewed: 15 November 2023
Yazmin
MexicoThe jaccuzzi was not hot enough and it smelled too much of clorox
Great location, the food was fantastic
Stayed in November 2023
Reviewed: 12 November 2023
Magdalena
United StatesThe air conditioning system was hard to get working. I put the fan on instead. I was seated at the buffet area and I just wanted some pancakes, eggs, sausage, and bacon with a glass of orange juice. I wasn’t attended to on time so I left and ordered out to eat instead.
I’m glad the pool area was finally open.
Stayed in November 2023
Reviewed: 10 August 2023
Maria
MexicoWas not expecting the catholic religious pics right on top of the beds. I don´t remember seeing that on any of the advertisement. If you are not catholic, this may throw you off a bit. It did me.
The fact that they have two pools. 1 indoors and 1 outdoors was awesome. And yes, both were open for us. You just have to ask.
Stayed in July 2023
Reviewed: 12 June 2023
Mauricio
MexicoTowels
Good price - value relation
Stayed in June 2023
Reviewed: 9 June 2023
Jose
United StatesThe room was a little on the small size but not the worst.
Super nice hotel. The decor was amazing, it was nice just to walk around and take it all in.
Stayed in April 2023
Reviewed: 2 June 2023
Claudia
United Statesroom are outdated, bathtub was clogged, the room was not very clean , had issues with the tv remote control
the location
Stayed in May 2023
Reviewed: 26 May 2023
Joey
United StatesGreat location and staff!
Stayed in May 2023
Reviewed: 17 April 2023
Jim
United StatesThere were small stains on the carpet in the room. the curtain could not be closed all the way. The jacuzzi was disappointing because it was not hot enough and only 1 jet putting out water.
inside the hotel is beautiful with pool and jacuzzi. it only had 4 floors so it was a perfect size for us. Room service was very fast and very good. we have stayed there 5 times and plan to stay again next weekend. A wonderful large shower.
Stayed in April 2023
Reviewed: 10 April 2023
Rita
United StatesBeds are not comfortable. Mattress is too flat and hard.
Great breakfast.
Stayed in April 2023
Reviewed: 10 April 2023
Jim
United Statesi was disappointed in the jacuzzi. i was really looking forward to it but it was not hot enough and only 1 jet was working. i was also disappointed that there was no coffee in the room.
did not eat breakfast there
Stayed in April 2023
Reviewed: 4 April 2023
Manuel
MexicoThe pool was cold, the roof of the bathroom looks bad and the jacuzzi out off service
The hotel location, staff attention and the cleaning Service
Stayed in April 2023
Reviewed: 30 January 2023
Juan
United StatesBreakfast is made with good flavor for those that really like good food!
Stayed in January 2023
Reviewed: 26 November 2022
Mayra
United Stateseverything was great!
The hotel was clean and very accesible for guests with disabilities. The restaurant had good food and the staff was very helpful.
Stayed in November 2022
Reviewed: 10 November 2022
Miguel
Mexicoeverything was good
everything
Stayed in September 2022
Reviewed: 4 November 2022
Francisco
GuatemalaLocation Clean Room
Stayed in November 2022
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