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Reviews of Hotel Criol 5 stars

Rio de la loza norte 6 Centro, 76000 Querétaro, Mexico

#19 of 121 hotels in Querétaro

Guests' Choice

Review score

Based on 243 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.6

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    8.8

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 27 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful place in downtown location. Highly recommended.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Beautiful modern hotel in the heart of Queretaro
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The property has a sleek and modern look. The location is perfect, right downtown but in a quiet street.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Great stay. Beautiful hotel. Small blip at 4am checkout but would still stay there again.
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    My only gripe was at checkout, the clerk was not able to locate my proof of payment. Despite showing the charge on my app, I had to go back to my room and look on the trash for my receipt. I’d definitely stay there again, but this on little incident was extremely inconvenient at 4 AM

    Good location, nicely decorated and overall as a concept was well executed

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Love the place and the clerks were nice and one spoke English. That helps a lot
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    That there is no atms or banks close to the property

    Location. Close to everything in the center.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Not enough towels (room booked for three people a md only two towels). Only two small water bottles left in room.

    Excellent location.

    Stayed in April 2024

  • Reviewed: 26 March 2024

    9.0
    Wonderful place to stay to explore the area.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are a lot of mosquitoes. Not the hotel’s fault at all, but you will definitely need big spray.

    Location and amenities are fabulous.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    The location is great

    Stayed in January 2024

  • Reviewed: 20 March 2024

    9.0
    Very chic and modern hotel
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night

    The room was small for a family, the bathroom is very small as well and leaves you very little privacy, as the shower is literally just within the room (there is a door) but if you get out of the shower, you are already in the room. They had a breakfast buffet which seemed nice but was overpriced. My family and I decided to go elsewhere for breakfast which was a lot less money for a very nice sit-down-breakfast ordered from the menu, brought to you by a waiter. There is no parking on site. You either park on the street (if you can find a spot) or you park a few blocks away, which is inconvenient. There is no valet and the parking is closed at 11pm, so if you go off to party or have a late-night dinner, you won't be able to park there when you come back. Oh, and you pay separately for that parking as it is not directly part of the hotel, from what I understand.

    The hotel was beautiful, modern, nice and clean. Uniquely designed and decorated. I recommend it for either couples or business professionals, not so much for families, unless you get separate rooms, which would not work out if you have kids, only if they're teens. It is very walkable as it is in the historic downtown district, and there are lots to do all around it.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Loved it! This was our third time going back to this hotel. The place is in a great location, the staff is friendly and
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Beautiful place and great location

    Stayed in February 2024

  • Reviewed: 16 March 2024

    10
    Special
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 3 nights
    • Submitted via mobile

    The entrance to the bathtub its a bit dangerous

    Location, staff, decor, lovely

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are a bit small

    The design, uniqueness and overall feeling

    Stayed in February 2024

  • Reviewed: 8 March 2024

    10
    Would love to stay again
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    The room was a bit tight but that was minor in the big picture.

    The staff was helpful and very nice. The design of the hotel was great/cool. It is very welcoming. The room was cool as well. The bathroom was really nice and the beds comfortable.

    Stayed in February 2024

  • Reviewed: 7 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 1 night

    I absolutely adored my stay at this hotel! From its stunning aesthetics to its superb location, the addition of cacti gave the hotel a special vibe. The room was not only comfortable but also featured a jacuzzi, adding an extra touch of relaxation to my experience. For those working remotely, the hotel offers an excellent workspace, along with a charming library to unwind in. The staff members were incredibly friendly and accommodating, further enhancing my stay. Overall, I couldn't have asked for a better hotel experience.

    Stayed in March 2024

  • Reviewed: 12 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    no glasses in the room, water bottles no brand.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    Elegant stylish and modern hotel in a glorious colonial Mexican location. WOW!.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    The room was rather dark. But most important - there wasn't a comfortable seat in the room. Just a straight desk chair. There was plenty of room for a big comfy chair. If there had been one - I would have considered the room PERFECT.

    The location is fabulous. Near all sorts of amazing things to see plus great restaurants. Our hotel room was very quiet and comfortable.

    Stayed in February 2024

  • Reviewed: 30 January 2024

    8.0
    Great location, comfortable room, gorgeous outdoor spaces.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The room they gave us was not in a great location, too close to the office and a public restroom. Definitely worth the slight upgrade to get a room towards the back where it is much more peaceful.

    Hotel is in a fabulous location on a quiet street. Outdoor spaces are plentiful and peaceful. Room was clean and bed was comfortable.

    Stayed in January 2024

  • Reviewed: 27 January 2024

    9.0
    Great location - everything you need
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    Fantastic location close to the main square Staff were all friendly and helpful Room was great, clean and comfy We only stayed for one night but would definitely stay again!

    Stayed in January 2024

  • Reviewed: 18 January 2024

    10
    It was a lovely weekend with my husband, very private and cozy
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    It was a little noisy at night because our room was next to the "public restroom".

    I loved the room and the breakfast

    Stayed in January 2024

  • Reviewed: 10 January 2024

    9.0
    Best location for historic downtown
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Mattress super soft and hot

    Design, location!

    Stayed in January 2024

  • Reviewed: 1 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    All just perfect.

    It is really luxury hotel.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    10
    Amazing
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights

    I felt that my room was a bit dark.

    It was absolutely beautiful and well located, the staff is very helpful and there are many things to do nearby.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    10
    Chic hotel with walkable distance
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    I liked it everything

    It’s a super modern and chic hotel. The breakfast was delicious

    Stayed in October 2023

  • Reviewed: 2 November 2023

    8.0
    Great location, creative concept.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 4 nights

    The interior design is very creative, only "criticism" is the size of the sink/mirror space. VERY small. Though each room sleeps 4, we were jammed in bathroom space. Also, no in-room coffee service.

    Beautiful hotel, concept is amazing. We occupied two rooms, 1 family suite (King w/twin beds) and 1 double bed room (2 dbl beds). The library is super creative and unique. Outdoor space is perfectly maintained - you really feel like you're in your own home/garden. Location is super close to the Plaza de Armas and other shopping areas & restaurants. Brunch/bfast onsite is superb and well priced.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    You have to paid for parking and it is two blocks away

    The facilities and the location are great

    Stayed in October 2023

Showing 1 – 25

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