5th Avenue Between 34 and 38 Street, 77710 Playa del Carmen, Mexico
#59 of 233 hotels in Playa del Carmen
Guests' ChoiceBased on 11 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.5
Facilities
8.8
Staff
9.1
Value for money
9.0
Free WiFi
6.9
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Showing 1 – 11
Reviewed: 16 February 2024
Trevor
United KingdomMy only criticisms would be it was diff finding the place, because it is down a little alleyway that simply says “reception” but not the name of the hotel. Also we had a studio on the ground d floor which had a glass brick wall feature - every time someone walked past to the pool or their rooms it triggered the outside security light which lit up our room through the glass . I would stress that these minor things should not put anyone off , as we really did have a lovely stay . FYI it is about 30m away from the junction with 38th street down a whitewashed walled alleyway with metal barred gates on the right as you walk down the alleyway .
Excellent location, at the nicer end of 5th Avenue . Very nice studio apartment with great facilities. The staff were excellent , cleaned the room every day, and we had a large water bottle refilled in the room . Very close to beach and 38th street restaurants which we found were way better than those on the main drag.
Stayed in February 2024
Reviewed: 8 February 2024
Reginald
United Statespillows
location
Stayed in February 2024
Reviewed: 15 January 2024
Cynthia
United StatesNo elevator so pack lightly.
Perfect location! Walking distance to the beach, restaurants, shopping and bars. Free street parking nearby.
Stayed in December 2023
Reviewed: 19 November 2023
Jasmine
United StatesIt was clean and quiet. The staff are also very friendly and welcoming. They gave good recommendations for restaurants when we asked as well.
Stayed in November 2023
Reviewed: 4 January 2022
Cristela
Mexicomuy limpio
Stayed in January 2022
Reviewed: 4 January 2024
Joshua
United StatesIt is gated for safety which I liked but they will only provide 1 key per room so if anyone from the room leaves with the key other parties are stuck until they come back because they will not be able to re-enter the property unless staff is there which was quite sparingly. The wifi never worked. There are very few outlets for thing like phone chargers. We had 2 beds in our room and when one of our friends rooms did not work out down the road they would not allow her to sleep in our room and threatened to call the police.
The beds were comfortable enough and the property was in a good location.
Stayed in January 2024
Reviewed: 20 February 2024
Hazel
United KingdomThere are no comments available for this review
Stayed in February 2024
Reviewed: 25 November 2023
Renate
Costa RicaThere are no comments available for this review
Stayed in November 2023
Reviewed: 31 December 2023
William
CanadaThere are no comments available for this review
Stayed in December 2023
Reviewed: 10 June 2021
Anonymous
United StatesThere are no comments available for this review
Stayed in June 2021
Showing 1 – 11
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