Súper nice hotel in a great location. Everyone who worked there was so nice and helpful. Good value for money!

Stayed in February 2024

No printed menu for breakfast options - for guests with limited Spanish language skills that was a challenge.

24 hr check in was invaluable, arriving after midnight is always a challenge for weary travelers. Breakfast included was good. Comfort of beds great. Bathroom great.

Stayed in January 2024

The double bed was small for 2 person, but the room had 2 beds so it wasn't a problem.

The staff was exceptional, very kind, helpful, nice! Also the air conditioning and the wifi was great. It was quiet, slept easily.

Stayed in January 2024

Small room

Stayed in December 2023

Good for overnight stay, good breakfast and helpful staff

Stayed in December 2023

the room smelled moldy and couldnt get ventilated since the windows was directed to the patio.

it's closed to "centre" of Tuxtla, the breakfast was ok (choice from menu), wifi was good, for one night is ok

Stayed in November 2023

Cheap and cheerful. Room was fine and beds were comfortable. Good shower and very good breakfast. My only complaint would be that the room was very small!!

Stayed in November 2023

very nice hotel close to the centre of the city, rooms are nice, breakfast good and tasty, staff at the reception very helpful.

Stayed in November 2023

Staff was really nice with tips and waited for us as we arrived late in the evening. You have a few options at breakfast, location is nice.

Stayed in October 2023

Nada

Todo

Stayed in October 2023

The staff at the shop coffee is so nice.

Stayed in October 2023

The staff was nice. They could not talk english, but via translate we made it work. The breakfast was okay. There were a lot to choose from. It startede early and was almost until noon. We booked a trip and they helhed with everything. Their tips are on spanish and NOT english. But it was a nice trip.

Stayed in August 2023

Its clean Service was wonderful Hotel is near everything Will definitely come back

Stayed in August 2023

Only 1 small towel for two people and 2 large towels. No second roll of toilet paper (which was relatively small). A lot of humidity in the room that was dealt with the air condition though.

Friendly staff. Close to restaurants. Nice breakfast. Air conditioning.

Stayed in August 2023

More of a tip: parking is 1 block or so away on a gated property. When you arrive by car, you can put the car on the street in front of the entrance and the front desk staff will come with you to direct you. Everytime you need to come and go by car someone will have to go with you to open the gate. Almost always someone was there within minutes. It's for security of the car and your belongings, so I understand the system.

The high score is largely because of the staff who present likely the highest degree of professionalism for a property of this type. This goes for the reception staff at check in (easy), the doorman who walked with me to the parking and offered to help with luggage all the time, the cleaning staff who made everything perfect, the maintenance who make it all look pretty, and the restaurant staff who prepare fresh breakfast al gusto, also for vegetarians. One time I was busy during breakfast time and they prepared a meal for me and brought it to my room. So sweet. I requested a room with good wifi. The wifi in the room was functional. The property is safe, 24 hr staff/security, and looks amazing on the inside. The room has a good working a/c, the bed sleeps nice, and there is a small desk. I was blessed with a warm shower on my last night. The temperature fluctuates on the other days, mostly cold or luke warm. Not sure if this can be changed. Tuxla is not everyone's cup of tea I assume. I loved the city. It's very lively, did not feel unsafe, not even at night. Lots of restaurants nearby, the main square is just behind the property. Many vendors of foods and other stuff. Easy to get to the canyon from here.

Stayed in May 2023

it’s cozy

Stayed in June 2023

no windows in the room

aircon was great

Stayed in May 2023

bed, breakfast, you can hear everything from the outside (people coming in at night, people talking in the hallway)

location, staff

Stayed in April 2023

Didn't have ice

Staff was super friendly

Stayed in April 2023

Room was very small with no view.

Location, clean, good beds.

Stayed in April 2023

This felt a bit like a hostel, very small space and all doors faced to the center, can be noisy at night and early mornings.

Friendly staff, clean room, centrally located.

Stayed in March 2023

Staff: The women at the Front Desk were SO nice and helpful. They made our dinner reservations, called taxis and in general did whatever thet coukd yo make our stay enjoyable. Location - within walking distance of Marimba Plaza, the Cathedral and various restaurants. We always felt safe. Breakfast: Delicious Chilaquiles and Hot Cakes. Nice corn muffins sold at the Front Desk were great with coffee. Rooms: We booked the Junior Suite and were glad we did. There was plenty of room and the A/C was quiet and worked well. The Junior Suites are in the front of the hotel, so there is street noise that you would not get in the Standard rooms. We exchanged a bit of traffic noise for a bit more space. The rooms were exceptionally clean, both bedroom and bathroom. The towels are a bit worn, but the hot water never ran out. A Marriott this is not, but for the price we paid and the desire to stay "local", we were pleased and would stay again.

Stayed in March 2023

2 double beds would have been nice.

Yes, the breakfast was good and staff were nice. Rooms a little small but good value. Nice inside court off the street.

Stayed in February 2023

All the best ❤️

Stayed in January 2023