Calle del Plomo SN Esquina Boulevard Lopez Portillo, 98000 Zacatecas, Mexico
#22 of 46 hotels in Zacatecas
Guests' ChoiceBased on 41 hotel reviews
8.7Cleanliness
8.8
Comfort
8.7
Location
9.0
Facilities
8.3
Staff
9.0
Value for money
8.6
Free WiFi
7.6
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Showing 1 – 25
Reviewed: 2 May 2024
Rodrigo
MexicoI was only one night, I was not able to do an extensive review.
The space room was bigger as expected, the location was very good and they have a big parking lot.
Stayed in May 2024
Reviewed: 25 March 2024
Adriana
United StatesEverything
Everything was perfect
Stayed in March 2024
Reviewed: 8 November 2023
Brandy
United StatesOur view, was the inside of the garden, except we were staring at the floor of the side balcony.
The staff in the bar area were great. Especially Martin, who shared history of the city and hotel. This was our second stay here!!
Stayed in October 2023
Reviewed: 8 October 2023
Daniel
MexicoThe parking is a little confusing, I had to exit and return to a different entrance, but it's understandable considering how large this place is.
They are very accommodating. The room is huge and well equipped with a small kitchen. The parking was confusing but very convenient. I will stay there again!
Stayed in October 2023
Reviewed: 27 May 2023
Katherine
United StatesWe had a king bed and the mattress was incredibly hard. It was like sleeping on a yoga mat on a concrete floor. I traveled extensively for 20 years and this took the prize for the hardest mattress ever. We did not have the opportunity to eat at their restaurant but did drop into the bar area. We tried to order a margarita which were 90 peso each or $5.30 US at that time. The glasses were only about 6 oz. After working with the bartender a little we were able to improve that.
Parking in this facility is the best. We have an F250 and they can easily accommodate the size in both covered and non covered areas. We decided to park next to the security booth since we had items in the bed of the truck. Wonderful security. Rooms were clean and well maintained. AC functioned well and room was quite even on the side of the major highway.
Stayed in April 2023
Reviewed: 5 April 2023
Arturo
MexicoThey attention
Costumer service was good!
Stayed in April 2023
Reviewed: 4 November 2022
Rocio
United Stateshow to get there
people
Stayed in October 2022
Reviewed: 1 November 2022
Julieta
United Statestodo
excepcional
Stayed in October 2022
Reviewed: 27 August 2022
Mario
United Statestraffic noise, but bearable.
good service
Stayed in August 2022
Reviewed: 21 October 2021
Guillermo
United StatesExcellent
Stayed in October 2021
Reviewed: 6 July 2021
Guerrero
United StatesGreat customer service Great location really close to downtown and other activities. I really recommend this hotel.
Stayed in July 2021
Reviewed: 1 February 2024
José
MexicoI didn't like that the staff knocked on the door in the early morning to tell us "if we like breakfast". The heat didn't work at all, and we were staying in winter. The TV was not an smart TV, like in other times we stayed on the same kind of room.
I liked the view and the furniture of the hotel, I think it was well decorated and I felt confortable around it. Also the thing that was not so bad about the TV it was the fact it has cable with HBO channels.
Stayed in January 2024
Reviewed: 5 December 2023
Castaneda
United StatesNo ac no heater loud and dirty
Nothing
Stayed in December 2023
Reviewed: 24 August 2023
Joy
United StatesLots of outside noise late at night every hour until 3:00 am. Really hard to sleep. Also the mattresses on the beds are extra firm.
The staff was very helpful.
Stayed in July 2023
Reviewed: 27 July 2023
Emmylou
United StatesThe hotel is very out dated. It needs to refreshed for the hotel to bring in more people. Our bed was sooooo hard and we had no dishes in our villa luckly walmart is just down the way. I tried to get a massage but was told they have a staff shortage.
I loved the location of the hotel. I also loved my room location very close to the pool. The pool was nicely heated. The staff was so friendly and helpful. And they have air conditioner!!
Stayed in July 2023
Reviewed: 7 February 2023
Fernanda
MexicoOutdated heat system, didn't quite work
The location. Nearby activities
Stayed in February 2023
Reviewed: 30 October 2022
Eride
United StatesAC did not work, room was super hot, couldn’t keep AC on without being in room due to needing room key to turn on AC. Broken curtains
close to the lienzo
Stayed in October 2022
Reviewed: 13 November 2021
Raul
MexicoThe room was cold and there was no heater. The TV was in English and my husband doesn't speak English.
Stayed in November 2021
Reviewed: 10 July 2021
Francisco
United StatesI did not get a hand towel or a bath mat on the first night. It is my fault for not asking. I noticed this when my room was cleaned the second night. The gym equipment was a bit old and damaged. A spinning bike was missing a pedal.
The staff was friendly. The room was clean and comfortable. The WIFI service was very good. The staff was very aware fo COVID-19 restrictions and made me feel safe.
Stayed in July 2021
Reviewed: 1 November 2022
Anonymous
United StatesWe rented a Villa and our room was very far from the main reception desk and our walk was very tiring. Be prepare for a long, uphill walk. There was no hair Dryer in the restroom or room service options.
The staff was very nice and friendly.
Stayed in October 2022
Reviewed: 4 May 2024
Gonzalo
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 30 April 2024
Pucho_rdz
MexicoThere are no comments available for this review
Stayed in April 2024
Reviewed: 28 March 2024
Juan
MexicoThere are no comments available for this review
Stayed in March 2024
Reviewed: 9 November 2023
Yeupell
United StatesThere are no comments available for this review
Stayed in September 2023
Showing 1 – 25
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