Avenida del Mar 1111, 82149 Mazatlán, Mexico
#41 of 88 hotels in Mazatlán
Guests' ChoiceBased on 432 hotel reviews
8.2Cleanliness
8.2
Comfort
8.2
Location
9.0
Facilities
7.9
Staff
8.3
Value for money
7.9
Free WiFi
6.2
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End of dialog contentReviewed: 11 May 2024
Diamond7192
United StatesThe staff were incredibly helpful and kind. Both the hotel bar's drinks and food from their restaurant were delicious. Great prices too.
Stayed in April 2024
Reviewed: 14 April 2024
Jill
United StatesWay too much noise from the malecón., we had a beach view room. WiFi was pretty bad. Not enough chairs at the pool. Scratchy sheets and towels were threadbare at the edges. We ran the very loud AC every night to mask the loud music and engines from the malecón.
Location was good. Staff was nice. Daily maid service and it was clean. Entertaining to watch the birds and people from our balcony. Beach was so close and we walked it every day. 15 minute walk to zona dorada.
Stayed in April 2024
Reviewed: 12 April 2024
Diana
MexicoThe A/C didn’t work
The location
Stayed in April 2024
Reviewed: 2 April 2024
Juan
United StatesNoise
Location .
Stayed in April 2024
Reviewed: 8 March 2024
Benjamin
United Statesthe toilet not properly clean
the room very good hotel clean good location excelent
Stayed in March 2024
Reviewed: 1 March 2024
Joanna
PolandThe WiFi was very weak. If you opt for an ocean-view room, it can be noisy due to street traffic. If you value peace and quiet, you might have to sacrifice the view.
The location was fantastic, right in the heart of the city with friendly staff. The rooms were clean, very clean, and overall comfortable.
Stayed in March 2024
Reviewed: 28 February 2024
Karen
CanadaNo coffee or refrigerator in room
Friendly staff, clean, excellent location,pool and beach were wonderful
Stayed in February 2024
Reviewed: 28 February 2024
Francisco
United StatesIt not the hotels fault but at night the cars passing by and can’t sleep. Also they cut the warm water late at night.
The View Was Nice. The Swimming Pool Was Also Nice.
Stayed in February 2024
Reviewed: 9 February 2024
Jane
CanadaThe wifi could be a bit temperamental.
A great location, especially as we rented bikes for the week. The bellboys were very helpful and stored our bikes for us every night. Excellent value.
Stayed in February 2024
Reviewed: 9 February 2024
Alejandra
MexicoChecking 4 pm !!!
La alberca
Stayed in February 2024
Reviewed: 8 February 2024
Kim
United StatesUsed tampon in the closet
Location and staff
Stayed in February 2024
Reviewed: 6 February 2024
Raymundo
United StatesRoaches in the room, not enough parking space, not enough room and slow elevators terrible personnel service in reception and personnel knocking at the room door at 9:30 reminding me the check out al 11:00 am also the pillow were to hard
Location, bed, a/c and excellent shower
Stayed in February 2024
Reviewed: 27 January 2024
Heinrich
CanadaI booked it for $433 and they charge me 577
The swimming pool was good for the kids
Stayed in January 2024
Reviewed: 24 December 2023
Lianna
CanadaThe air conditioner made loud noises. It kept us awake at night.
The room was big, clean and modern.
Stayed in December 2023
Reviewed: 19 December 2023
Wendy
United StatesParking is hard and towels were limited in the room
Staff was very helpful and friendly. Food was good
Stayed in December 2023
Reviewed: 17 December 2023
Jamie
United StatesLocation, view, parking & staff
Stayed in December 2023
Reviewed: 6 December 2023
Rosa
United StatesRestaurant was too small we had to wait, room was cold at night and no heating system
Close to beach, kid friendly
Stayed in December 2023
Reviewed: 6 December 2023
Jesus
United StatesHi, we have enjoyed our stay here. The service is amazing, and the location is very convenient. We do have some suggestions. 1. Checking the Wi-Fi; the entire time, it never connected in our room nor in the lobby. 2. Providing an ice machine for guests; other hotels often have ice for guests to use. 3. The water in the shower is inconsistent; when we change the temperature, it just goes from really hot to cold repeatedly. 4. A bathroom floor mat would help; we put a towel down to prevent slipping, but the towel did get very dirty. It may be hard to clean the towel. 5. Towels for the beach would be great; there are towels for showering and for the pool, but not the beach. We needed beach towels also.
Stayed in December 2023
Reviewed: 29 November 2023
Maria
United StatesThe elevators are slow
The restaurant
Stayed in November 2023
Reviewed: 24 October 2023
Rosario
United StatesGreat ocean view
Stayed in September 2023
Reviewed: 17 October 2023
Ruiz
United StatesThat we need to walk to look for an access to the beach
Stayed in October 2023
Reviewed: 7 September 2023
Andrea
United Statesi wish we could had checked in earlier. with 2 kids under 2 and a family of 17 reserving 5 rooms, it was stress full to wait 5 hours for our rooms. fyi.. floors are a quite slippery!!
location was perfect, pool is great, rooms are big, view is amazing, beds are comfy. staff was very helpful
Stayed in July 2023
Reviewed: 28 August 2023
Mel
United StatesHow slippery the bathroom gets when someone showers
Balcony view
Stayed in August 2023
Reviewed: 24 August 2023
Flores
MexicoThere was a lot of flys in the room and the noise coming from outside was pretty loud.
The staff was friendly and the location was pretty good ( a lot of restaurants around the hotel).
Stayed in August 2023
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