Plaza Independencia.Colonia Centro, 42000 Pachuca de Soto, Mexico
#10 of 28 hotels in Pachuca de Soto
Guests' ChoiceBased on 40 hotel reviews
8.9Cleanliness
9.1
Comfort
8.9
Location
9.6
Facilities
8.7
Staff
9.2
Value for money
8.7
Free WiFi
8.5
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Showing 1 – 25
Reviewed: 9 February 2024
Je
South KoreaBreakfast not match the name. (Even no juice only American coffee was provided.)
Super clean room condition and very comfort bed and beddings Very friendly and helpful service at reception
Stayed in February 2024
Reviewed: 6 February 2024
Jeb-on-tour
BelgiumTerrible WiFi, basically useless. Very noisy room, partly from the square outside but mostly from the restaurant, lobby and corridors.
Great location on the plaza. Big room, good bathroom. Comfortable bed. Breakfast ok.
Stayed in February 2024
Reviewed: 21 November 2023
Joem
United StatesThe location is excellent, with a view of the plaza and the clocktower. I had a room facing the plaza, and loved the view. While the windows muffled the chimes of the clock, I was glad I had earplugs. But it wasn't a dealbreaker, and totally worth it for the view. The staff were all nice and helpful. I included pics of the view from my room.
Stayed in November 2023
Reviewed: 8 November 2023
Wendy
SpainThe shower is really small.
Excellent location and great staff. It’s good that the hotel has a restaurant.
Stayed in November 2023
Reviewed: 8 November 2023
Wendy
SpainThe shower was pretty small.
Excellent location.
Stayed in October 2023
Reviewed: 3 November 2023
David
United StatesThe hotel is modern, clean, and very comfortable. We highly enjoyed our stay there. The staff were very helpful and friendly. It was also nice to have the restaurant in the hotel.
Stayed in August 2023
Reviewed: 18 May 2023
Eneida
United StatesThe hotel was not full I felt we should have been given a better room. We were given one at the end of the hallway in a dark corner. The room had no view but to a construction site. The bed was a bit hard for my liking. Other then that it was a good value.
Buffet breakfast was not included had to pay an extra fifty pesos per person, but all in all it was fine. Definitely the location was a great easy access to everything.
Stayed in May 2023
Reviewed: 6 February 2023
Gary
United StatesThe only negative I can think of is the piano player is a bit loud in the restaurant, and then don't always have a full section of wine, but what they do have is good.
We have stayed at Hotel Emily 3 or 4 times now and love it. Its a great location and the people are very friendly and helpful.
Stayed in January 2023
Reviewed: 29 January 2023
Texas
United StatesOrange juice or bananas were not available on included breakfast. The was no toaster for sandwich bread.
Customer service and location easily compensate for minor issues encountered, such as a broken room safe that was quickly replaced. The tour desk offered great day trips cheaper than nearby travel agencies. We highly recommend the Emily.
Stayed in January 2023
Reviewed: 14 February 2022
Lee
Costa RicaWe enjoyed the breakfast, lots of choices, attentive wait staff. The location is excellent. The room is always clean and sanitized which meets the Covid Protocol. The front desk staff was helpful in arranging tours and transportation.
Stayed in February 2022
Reviewed: 3 February 2022
Gary
MexicoThe only negatives we could find was the bright lights from the outside restaurant tent shine into the restaurant, and there wasn't a large selection of red wine, but the ones they had were great, and excellent value.
The location, free parking under the hotel and the staff are all excellent. Its got that perfect blend of old world feeling and new world features like good wifi. This is the second time I have stayed there and will certainly stay again. Pachuca and Hotel Emily don't get a lot of foreign tourists compared to other parts of Mexico, so knowing a little bit of Spanish goes a long way. But the benefits of not having other foreign tourists around you and having local prices on everything and genuinely friendly people that want to help you, lets you know your have traveled somewhere.
Stayed in January 2022
Reviewed: 30 November 2021
Monstroberto
MexicoProblems with the hot water.
Clean, confortable and excellent location.
Stayed in November 2021
Reviewed: 25 November 2021
Joann
United StatesThe staff was EXTREMELY helpful and kind. The location is superb. Linens and bed are fabulous!
Stayed in November 2021
Reviewed: 22 November 2021
D
United StatesNothing
Location and breakfast were really enjoyable. Friendly greeting staff that made suggestions that were ideal for me.!
Stayed in November 2021
Reviewed: 19 August 2023
Rosanne
NetherlandsIt looked like a motel, the carpet smelled really bad as if it was just cleaned with chemicals, the fire alarm was beeping, the airconditioning was too loud, the water from the tap smelled like sewer
Clean, friendly staff
Stayed in August 2023
Reviewed: 10 October 2022
Nidelvia
MexicoInternet didn’t work, it smelled cheap fragance, bed uncomfortable
Stayed in October 2022
Reviewed: 30 March 2024
Antonio
MexicoThere are no comments available for this review
Stayed in February 2024
Reviewed: 22 March 2024
Angele
CanadaThere are no comments available for this review
Stayed in March 2024
Reviewed: 3 January 2024
Guadalupe
MexicoThere are no comments available for this review
Stayed in December 2023
Reviewed: 15 December 2023
Cord
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 10 November 2023
Elvia
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: 20 August 2023
Federico
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: 20 May 2023
Guillermo
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: 15 May 2023
Seth
United StatesThere are no comments available for this review
Stayed in May 2023
Showing 1 – 25
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