Part of the reason for booking the hotel was the small rooftop pool. Over the 5 days of my stay at the hotel, I never saw anyone use the pool and did not use it myself, as unfortunately, it was very slimy/had not been cleaned and was therefore unusable. Given the calibre of the hotel, I was disappointed by this. It was also a shame that 'speciality coffees' attracted an extra charge at this hotel.

The staff were helpful – friendly breakfast service staff in particular – and the room was very clean and calm. The bathroom was lovely. The breakfast choices were very good.

Stayed in December 2023

Nothing we liked everything

We liked everything the service the people very good service.

Stayed in September 2023

It is louder at night, like a lot of people mentioned already. It’s on a busy street so the weekend is louder. But it wasn’t so much I couldn’t sleep and they have earplugs in the bathroom. My daughter who was with me didn’t notice at all so I guess it depends on how light of a sleeper you are.

The entire property is beautiful with an exceptional staff. The breakfast was excellent with lots of choices for any type of eater. I am vegetarian. I loved the roof top bar and the drinks. It was a perfect place to end a day in the city. I adored the patio room I was in and the large windows. While I was in Oaxaca I stayed at few properties and this was one of my favorites. I hope to be back soon.

Stayed in June 2023

The pool was a bit slimy; could do with more regular cleaning

Stunningly designed; well located; spacious room with great facilities; great food and drink; attentive, friendly staff

Stayed in June 2023

Wish there was an option for bright lighting at night.

Love the aesthetics. Beautiful and functional room.

Stayed in May 2023

modern construction using traditional concrete and stucco materials. great architecture. great staff.

Stayed in May 2023

Everything was perfect the only little thing was there was not a place to put the hand towel

The location was awesome, the breakfast also. The design of the hotel is amazing

Stayed in April 2023

it’s like staying in an architectural museum. it’s stunning and the staff are spectacular. love this place.

Stayed in January 2023

Had to change rooms to a lower level because my original room had a foul smell to it.

Very beautiful property.

Stayed in September 2022

I have nothing bad to say about this hotel!! Although we were worried about the noise, overall it wasn't too bad. Some nights were a bit noisier than others, but as I mentioned above, the hotel made sure the noise was down to a minimum.

This hotel is absolutely fantastic! From the staff to the accommodation to the coffee in the morning, everything was perfect. The whole vibe in the hotel is great, it seemed like every corner and every angle needed to be photographed. Our room was great, the AC worked perfectly, the bed was comfortable and the noise was down to a minimum. Considering this is next to a busy street, the hotel has made great efforts to minimize sound (ie: windows that are sealed shut to the outside). In case you're a light sleeper, they also provided some great earplugs.

Stayed in September 2022

There is very little to fault except that two nights the hotel played really loud dance music around the rooftop pool. We could hear it clearly inside our basement room (three storeys down) with the windows closed etc when we were trying to sleep. We had to get up one night to ask them to turn it down - turns out it's not audible from reception and they claimed they had forgotten it was on. They did turn it off when we asked.

The hotel is stunning and comfortable. The rooftop bar and courtyard seating area are a little slice of oasis, so quiet. Our private terrace was also bliss - especially when we were stuck inside when it rained! The location is brilliant, right in the heart of everything, and the staff are great - incredibly helpful and thoughtful. We were brought a free dessert on a quiet afternoon as we had told them we were celebrating our honeymoon.

Stayed in September 2022

Great service, location, decor & vive!

Stayed in September 2022

staff

Stayed in June 2022

on a noisy street. impossible to relax on the rooftop and the bedroom on the street side very loud traffic.

Design

Stayed in April 2022

Rooms were a little small to be able to open and close luggage and use the room easily.

Stayed in April 2022

Staff were amazing, and they were very accommodating! the location was perfect and close to the center, and the actual room and amenities were so beautiful and comfortable! truly felt like an oasis after busy days of traveling and sight seeing!

Stayed in March 2022

All of Oaxaca is very noisy, mostly from traffic. That said, because the property is made of cement and iron, there is very little to help dampen the noise. The doors to each room could at least attempt to be more soundproof.

The property was not only beautifully designed, it was in the perfect location for walking just about anywhere. We loved this hotel and would 100% stay here again.

Stayed in March 2022

Unfortunately the hotel is located at a very busy and loud street corner. Relaxing at the rooftop pool comes only with very mound street/car noises

The overall experience, the style of the hotel, very friendly staff, super clean

Stayed in March 2022

The room never got cool enough because the AC was tucked away for aesthetic purposes. The breakfast was very simple. The location was a bit further out. And it hard to justify the cost when you can get very similar facilities and better location for half the price.

Everything about the design was so beautiful. It had nice views and a pool on the terrace. The staff was nice and welcoming, they gave us a mezcal drink when we were checking in!

Stayed in February 2022

my one and only complaint was the noise! I am not picky in any way but it was quite loud on certain nights. I started sleeping with ear plugs and this fixed my only downside. this would never deter me from staying again the future.

truly everything. it was one of the most well appointed places I have ever stayed. with such an eye for the unique and natural, I couldn’t feast my eyes fast enough.

Stayed in February 2022

The pool area is a little small, it's not a big place overall, but that common space fills up quickly. The guest room was also a little loud, both from street noise [which is unavoidable when you're in a city] and from the AC unit inside, which was making a strange noise throughout the night that made it sound like someone was coming into the room.

This hotel is beautiful, super well designed and comfortable space and really close to the center of the historic district. The pool and common spaces were lovely and our room was cute and relaxing.

Stayed in February 2022

Amazing hotel, beautiful rooftop pool, the perfect place to relax when you want a break from sightseeing

Stayed in January 2022

Room had small damp problems in winter though i am sure in summer it’s perfect

nicely laid out private hotel . excellent staff especially reception/concierge .

Stayed in February 2022

Nothing!

I loved this hotel. It's so stylish and feels like a calm oasis as soon as you enter. There are luscious plants and thoughtful decor everywhere you look. Our garden room as so unique with huge windows and warm but minimalist style (very on brand for modern Oaxaca). The staff and included continental breakfast were great.

Stayed in January 2022