Excellent and friendly staff

Stayed in April 2024

Excelente atencion de su personal

Stayed in March 2024

The location is somewhat not touristy, and the gym is small and too basic

Good adults only hotel, with business area and decent restaurant

Stayed in March 2024

2 people + 1 coffee cup + 1 roll of toilet paper (no backup) = someone is not paying attention. It really didn't matter to us but might matter to some people.

Location!!! I would gladly move next door. The place was what I expected. Staff was nice. We did not use maid service because it was only four days.

Stayed in March 2024

Towels were a little old and ripped at edges.

staff super friendly and always available to help. good location, safe neighborhood. Cozy room with nice accents. Nice breakfast

Stayed in March 2024

Nothing

Staff is incredible

Stayed in February 2024

Todo excelente

Stayed in February 2024

The balcony was sweet, but the glass wall, hid any sense of space so it felt clostaphobic... just a little bit lower , so when you're sitting you can see the view, but not the roof tops.

the staff was really nice. the room was large and comfortable. The bed was excellent.

Stayed in February 2024

Breakfast lot great. Eggs overcooked

Everything great. We loved that this was adults only and children were not allowed. Very quite

Stayed in February 2024

Express coffee makers

Excellent pool, warm water, easy to get into. Rooms well cleaned, well appointed, good wifi and tv stations in English.

Stayed in December 2023

Towels look old and have holes. Some noise as the doors are very thin

Great location. Staff kept forgotten personal belongings which were picked up 5 days after

Stayed in January 2024

They gave us a breakfast voucher at check in as it was included in our stay. When we went for breakfast the next morning to use the voucher we were told that the restaurant doesn't open for breakfast on Sundays only at 2:00 p.m. which makes no sense because you have to check out before 2:00 p.m. so how do you get to use your breakfast voucher if they don't open for breakfast on Sundays. I'm not sure why they would even bother giving a voucher knowing that they are closed in the morning on Sundays. They did refund us 200 pesos for the breakfast. They also only give 1 coffee capsules in the room when there is 2 people we had to ask for another.

We loved our room and jacuzzi tub.

Stayed in December 2023

Our room was close to the lobby and we could hear everyone in it

Excellent location, nice area Perfect from resting from the busy Guadalajara area

Stayed in November 2023

Friendly and helpful staff Quiet area and good restaurants closeby

Stayed in November 2023

ROOM: THERE WAS A LEAKAGE IN AA

LOCATION

Stayed in October 2023

I liked everything

Very well located, close to everything

Stayed in October 2023

The room was great, as well as the location, cleanliness (room/hotel). They have great staff, always willing to help, and as a plus, they have a restaurant at the first floor where you can sit and eat, as well as 24 hour room service.

Stayed in September 2023

Courtesy coffee not available, they said because vendors didn’t bring supplies, not acceptable. Bath towels already too old

Quiet and good location, fairly clean

Stayed in October 2023

That I have to wait a lot of time to get my room assigned

It was pretty good, the amenities were nice

Stayed in October 2023

Restaurant service was very slow on my take out order. I had to wait almost 45 minutes. There was one girl working and she was busy. It took over 15 minute of waiting just to take my order because she was so busy. I think they could use another person to help because she was doing everything. I felt bad for her. And, it was frustrating to me to have to wait so long for a take out order, just one breakfast.

Stayed in October 2023

Beautiful spacious rooms and a nice pool

Stayed in October 2023

The day we arrived the guy at front desk was rude and unprofessional. others were great though.

I loved it.

Stayed in August 2023

First, when we arrived the guy in front desk was not communicative; unfriendly, zero visual contact, he only gave us the registration form and room key. This guy never mentioned a word about the hotel amenities, like restaurant, pool, etc. Second, we found a lot of human hair around the room and bathroom. We have told Melissa (front desk) to helped us with it. The room was cleaned, as per requested, but we continued to find more human hairs in the shower during our 4 days stay even after reported it every single day. By chance in our last day, we talked to the cleaning lady and we asked her directly to remove all women hair and she did it.

Room was beautiful and comfortable. Breakfast was not included in our rate but it has a restaurant where you can it. Location was perfect, there are good restaurants around the hotel. This place is good but there are things to be improved (look at the didn’t like section)

Stayed in August 2023

The hotel is small and a bit intimate. It is in a very safe and quiet area. The staff are charming and pleasant. Very efficient. The rooms are modern and very comfortable

Stayed in July 2023