Av. Salvador Nava Martínez #3125, 78269 San Luis Potosí, Mexico
#4 of 67 hotels in San Luis Potosí
Guests' ChoiceBased on 104 hotel reviews
9.3Cleanliness
9.5
Comfort
9.6
Location
9.5
Facilities
9.4
Staff
9.5
Value for money
9.0
Free WiFi
8.6
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End of dialog contentReviewed: 23 May 2024
John
MexicoA lot of lower class European business travelers staying there.
The service and comfortable room.
Stayed in May 2024
Reviewed: 8 April 2024
Nellie
MexicoNothing really.
The hotel staff were exceptional - one time our 9yo daughter went down to get krispie kreme (there's one right outside the hotel lobby) and the hotel staff checked on her, stayed with her and came up with her. That was very kind of them! We also liked that the hotel was pet friendly and allowed our puppy to go everywhere with us in the hotel. Its location, being in a mall, was fantastic; we could just have dinner downstairs whenever wanted.
Stayed in April 2024
Reviewed: 23 January 2024
Luis
United StatesThere are not showers or locker rooms next to the gym or the pool which makes it a bit inconvenient, especially if you sue the pool. If you use the gym is fine. Everything else is great!
Location, Restaurants are close to the facilities. This is a high end hotel, great rooms and atmosphere. Staff is very friendly, they found me a conference room for free. Wifi works very good. The Buffett is to die for and the Argentinian restaurant on the low level is outstanding. Rooms are big and everything works, we are "shower" picky and we liked it a lot. There were enough hangers and all appliances worked just fine. Housekeeping is very accommodating, we had to ask for a late service a couple of times, and they did it.
Stayed in November 2023
Reviewed: 1 January 2024
Jinhee
Mexico.
I am very satisfied with the overall aspects including cleanliness, friendliness, and location.
Stayed in January 2024
Reviewed: 27 November 2023
Martha
MexicoResataurant service is poor
Location
Stayed in November 2023
Reviewed: 30 July 2023
Diana
United StatesThe only inconvenience was the self parking. The concierge needed to validate every time and once we were already driving out validating was done I correctly and it took us over 40 minutes to get out of the parking lot because we need to duplicate the ticket.
How clean and comfortable it was. Also the convenience of being close to everything.
Stayed in July 2023
Reviewed: 18 July 2023
Li
United StatesEvery thing is good
Stayed in July 2023
Reviewed: 18 July 2023
Adolfo
MexicoHora de check out
Instalaciones
Stayed in July 2023
Reviewed: 16 July 2023
Andre
Canadanothing
clean and well located
Stayed in June 2023
Reviewed: 9 July 2023
Joaquin
United StatesThe carpets la alfombra en los Pasillos dirty
Good
Stayed in July 2023
Reviewed: 28 June 2023
Sally
United StatesFood. Staff. Location.
Stayed in June 2023
Reviewed: 26 June 2023
Joanna
United StatesI didn’t like how there wasn’t a balcony in the room I was in.
I liked that the AC worked!! And felt amazing. The pool was really nice as well and the location.
Stayed in June 2023
Reviewed: 23 June 2023
Maria
MexicoThe location and confort.
Stayed in May 2023
Reviewed: 25 April 2023
Adrian
United StatesThe valet parking is confusing. There is a valet right in the entrance to the hotel but they do not service the hotel. They service the mall. The valet for the hotel is inside the hotel and you have to go in to find them. The hotel needs to fix this.
Stayed in March 2023
Reviewed: 30 March 2023
Jannete
Mexicothe restaurant , food is tasteless and expensive
amazing
Stayed in March 2023
Reviewed: 23 March 2023
Adrian
United StatesThe location of the hotel has a lot of activity and that can cause a bit of delay in valet parking.
The hotel, the rooms and staff were excellent.
Stayed in March 2023
Reviewed: 21 March 2023
Manuel
United StatesClose to everything I visited. Nice people working there. Perfect location. Nice swimming pool
Stayed in March 2023
Reviewed: 6 March 2023
Alberto
United StatesMachine/Computer Check in was a bit lengthy and complicated
Clean Junior Suite was well appointed
Stayed in February 2023
Reviewed: 5 December 2022
Luis
Mexicoperhaps the only thing is that they might need to have a more visible sign at the parking, but this is me being too picky
it’s new and everything is clean and perfect!!
Stayed in December 2022
Reviewed: 28 November 2022
Maz
New ZealandThe live band in the restaurant was too loud. I was alone, but it would have been impossible to have a conversation.
Big room, lovely view (I was in 903). The bed was really comfortable. Helpful and friendly staff.
Stayed in November 2022
Reviewed: 2 September 2022
Consuelo
United StatesThe food was very good , dinner was excellent with some really tasty Mexican dishes . Breakfast also was very good . Will definitely stay again if your hotels are in any city I travel. Thanks
Stayed in August 2022
Reviewed: 18 August 2022
Emilio
EcuadorBreakfast was excellent
Stayed in August 2022
Reviewed: 30 June 2022
Alan
MexicoI didn’t like that I had to pay for parking, I feel it should be included in the room’s fee
The view from the 15th floor is just amazing!
Stayed in June 2022
Reviewed: 12 June 2022
Jileen
United StatesAmazing stay
Stayed in June 2022
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