Paseo de la Reforma, 500 Colonia Juarez, 06600 Mexico City, Mexico
#78 of 539 hotels in Mexico City
Guests' ChoiceBased on 145 hotel reviews
8.9Cleanliness
9.5
Comfort
9.5
Location
9.3
Facilities
9.3
Staff
9.2
Value for money
8.3
Free WiFi
9.3
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End of dialog contentReviewed: 25 March 2024
Jessica
United Statesexcellent food and service
Stayed in March 2024
Reviewed: 23 March 2024
Kim
MexicoThere was a lot of noise, like a vacuum cleaner or some sort of motor on and off the whole night, we couldn’t sleep until 5am. We were too tired, and we didn’t Figure out what that noise was or where it came from.
The place is just wonderful.
Stayed in February 2024
Reviewed: 11 March 2024
Aladean
United StatesA little dated.
Great location.
Stayed in March 2024
Reviewed: 8 February 2024
Gary
United StatesNA
Location. Ambience. Rooms and gardens Food. Everything!
Stayed in February 2024
Reviewed: 24 January 2024
Nicola
CanadaChoice of music in courtyard. Too much techno-lounge.
Well appointed and excellently staffed.
Stayed in January 2024
Reviewed: 16 October 2023
Sedia
United KingdomLovely property.
Stayed in October 2023
Reviewed: 16 August 2023
Jennifer
United KingdomNothing it’s a slice of heaven….. absolute paradise in the city.
Everything. This hotel is wonderful. Amazing location. Beds so comfortable. The room was an excellent size. Service was exceptional
Stayed in July 2023
Reviewed: 16 August 2023
Jennifer
United KingdomNothing it was wonderful
The property was incredible. Totally stunning. So amazing.
Stayed in August 2023
Reviewed: 16 August 2023
Francesca
BelgiumIt’s a beautiful and classy hotel and everything was just perfect. The courtyard with the restaurants is certainly a highlight.
Stayed in August 2023
Reviewed: 7 August 2023
Diane
FranceAmazing room, crazy breakfast, great staff, we had the best time!
Stayed in August 2023
Reviewed: 3 August 2023
Will
United KingdomFantastic property and staff. Love the free early morning coffee and pastries
Stayed in July 2023
Reviewed: 27 July 2023
Stuart
United KingdomThey will charge you the most expensive rate for breakfast (which is not included in the price of the room) even if you don't eat from that part of the buffet. The hotel will charge you a handling fee for taxis and other services (I don't know if that's common in North America but wouldn't really be where we are from).
Breakfast was amazing, great selection and quality of food. Staff are very accommodating. The location is good for Chapultapec but you'll need to get a taxi to Roma and Condesa. We arranged a guided tour to Teotihuacan and the guide they provided (Francisco) was unbelievably good.
Stayed in July 2023
Reviewed: 24 July 2023
Roopa
United KingdomWhen things were wrong they made it right immediately 👍
Stayed in July 2023
Reviewed: 2 July 2023
Michelle
United StatesThe hotel was large and comfortable, it has a beautiful garden in the middle.
Stayed in June 2023
Reviewed: 27 June 2023
Ida
MexicoSome of the accommodation areas and rooms need to be refurbished for newer look as some furniture seem old . Am comparing to other Four Seasons I’ve stayed in in other countries
The courtyard area, the boutiques available to purchase jewelry n clothes, wellness house . Staff service was great
Stayed in June 2023
Reviewed: 8 May 2023
Luis
United StatesFitness area, too small and incomplete
The Plaza
Stayed in May 2023
Reviewed: 5 May 2023
Harold
United Statesnothing
clean, upscale, wonderful service, restaurant food amazing
Stayed in May 2023
Reviewed: 28 March 2023
Stephen
Canadathe lobby is fabulous…warm and inviting and the staff was excellent.
it’s a great property that is sadly in need of an update. Our bathroom needed new faucets and a new vanity and the long dark maze like hallways leading to the rooms needs some cheerful art.
Stayed in March 2023
Reviewed: 26 March 2023
Annie
United KingdomRoom is a bit dated.
Impeccable service and centrally located. Hotel puts in real effort to make guests feel at home. Highly recommended.
Stayed in March 2023
Reviewed: 29 November 2022
Adam
HungaryNothing
Everything, this is a perfect place.
Stayed in November 2022
Reviewed: 3 November 2022
Dimitrios
United KingdomThe fact that I had to leave!
We had a fantastic stay in Four Seasons. This hotel is excellent in all regards. Very clean, big room with a super comfortable mattress. The staff was very kind and helpful. They even have an option for guests to communicate with reception via the app, which was a great feature. Hotel is located just 5 mins walk from the entrance to Chapultepec Park. We also highly recommend the ancestral massage from the SPA.
Stayed in November 2022
Reviewed: 26 October 2022
Matt
United Kingdomoverpriced
nice set up, nice place to be. lovely garden space.
Stayed in October 2022
Reviewed: 6 September 2022
Kathleen
United StatesWe enjoyed everything!
Didn’t partake in breakfast
Stayed in September 2022
Reviewed: 20 August 2022
Mara
PhilippinesCourtyard was everyt
Stayed in August 2022
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