20 de Noviembre 257, 34000 Durango, Mexico
#12 of 35 hotels in Durango
Guests' ChoiceBased on 182 hotel reviews
8.7Cleanliness
8.9
Comfort
8.9
Location
9.4
Facilities
8.6
Staff
9.0
Value for money
8.6
Free WiFi
7.7
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End of dialog contentReviewed: 1 June 2024
Royboy81
United StatesThe beds were a little hard and not comfortable. I was very tired so it wasn't hard to sleep but it was not to my liking.
The pool was excellent. Restaurant choices were really good and satisfying. The staff was friendly and helpful. The cleanliness was nice and tidy.
Stayed in May 2024
Reviewed: 1 April 2024
Martinez
United StatesEverything was good overall. Location is very convenient.
Stayed in March 2024
Reviewed: 12 March 2024
Vazquez
United StatesNo elevator
Stayed in March 2024
Reviewed: 6 March 2024
Alan
United StatesCould use some maintenance. Shower head. Floor.
Good food. convenient location.
Stayed in March 2024
Reviewed: 29 February 2024
Joana
United StatesThe rooms are very old.
It’s placed in a central area of the city.
Stayed in February 2024
Reviewed: 27 December 2023
Derek
United StatesLoved everything
One of if not the best place to stay in Durango
Stayed in December 2023
Reviewed: 17 December 2023
Sandra
United StatesExcellent service, beautiful property!!
Stayed in December 2023
Reviewed: 5 December 2023
Janna
United StatesCommon areas, food, bar the Starbucks patio
Stayed in December 2023
Reviewed: 1 December 2023
Kimberly
United Statesnothing, I will be coming back again!
It was a beautiful hotel with friendly staff!
Stayed in November 2023
Reviewed: 30 October 2023
Stephanie
United StatesThe hotel is relatively close to the historical center of Durango but it would have been nice to be even closer.
The property is gorgeous. Definitely feels like an oasis in the middle of Durango. The on-site restaurants were also very good and I loved how they were decorated for Day of the Dead.
Stayed in October 2023
Reviewed: 29 October 2023
Renato
United StatesCould have have nicer toiletries in bathroom, better shower head
Location, friendliness, quality
Stayed in October 2023
Reviewed: 5 October 2023
Cecilia
United StatesCustomer service the place is clean everything
I love the place next time I travel I will defenity book the hotel ❤️
Stayed in September 2023
Reviewed: 3 October 2023
David
MexicoSome some reason water on the shower tends to fail, the temperature either to cold or to hot. In one ocasion the a/C failde and the staff gave me another room
When you think of staying in Durango, you have to stay at the Gobernador, it is tradition, the location is beautifull and the historic center is within walking distance, facilities are nice, not the best, but nice. Overall a good experience
Stayed in July 2023
Reviewed: 7 September 2023
Sergio
United StatesThe location in city. Close to everything.
Stayed in August 2023
Reviewed: 30 August 2023
Mayra
United StatesI have said it before, too many events and excessive noise. They use the lovely surrounding pool area for events and they are pretty much daily. I suspect this brings in so much income they will never bother to change anything. Just come with ear plugs and sleeping aids. The loud AC may drown out excessive noise.
Pool, cleanliness, historical building, horticulture, ambiance, location.
Stayed in August 2023
Reviewed: 27 June 2023
Rosalba
United StatesN/A
Service was great! Restaurant was awesome as well. Very polite employees.
Stayed in June 2023
Reviewed: 8 June 2023
David
MexicoHuevos ahogados were not of my wife's liking.
Location is great. Loved the new coffee shop outside. breakfast was good.
Stayed in June 2023
Reviewed: 13 May 2023
Peter
United Statesneeds to remodel place
historic
Stayed in April 2023
Reviewed: 27 April 2023
Barry
United StatesWater is shower is very cold but eventually warms up.
This is a beautiful hotel. It seemed much better than our last visit. Restaurant and wait staff are awesome. You gotta love the main entrance area and bar/restaurant.
Stayed in April 2023
Reviewed: 17 April 2023
Yunuen
United StatesRoom need more lightening
Service is great people, staff and other very friendly and polite.
Stayed in April 2023
Reviewed: 17 April 2023
Yazmin
United Statesthe property needs upgrades including lots of light in the rooms
the location and hotel
Stayed in April 2023
Reviewed: 19 February 2023
C
CanadaExcellent and modern room. On-site restaurant had amazing steak and beverages. We tried the on-site Starbucks a couple of times which was excellent as well. Make sure to check out the gift shop as they have some items unique to the area at reasonable prices. Highly recommended!
Stayed in January 2023
Reviewed: 24 January 2023
Erickson
CanadaThe pool was ice cold. I was disappointed that there wasn’t any history about the building ie: old pictures on the walls with descriptions. Complimentary breakfast was very limited. Could use a small refrigerator in the room.
very good location to downtown, nice rooms
Stayed in January 2023
Reviewed: 6 January 2023
Vivian
United StatesNothing everything was great
Everything was great and truly exceeded expectations. It's hard to chose a hotel from just pictures but this one reveals just enough and surprises you when you get there. Loved it! Definitely will stay there again.
Stayed in December 2022
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