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  5. Reviews of GRAN ALCÁZAR HOTEL BOUTIQUE

Reviews of GRAN ALCÁZAR HOTEL BOUTIQUE

Avenida Venustiano Carranza 756, 78233 San Luis Potosí, Mexico

#2 of 67 hotels in San Luis Potosí

Guests' Choice

Review score

Based on 24 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.6

  • Facilities

    9.4

  • Staff

    9.9

  • Value for money

    9.6

  • Free WiFi

    8.5

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Showing 1 – 24

  • Reviewed: 30 May 2024

    10
    Wonderful hosts, beautiful and comfortable property in a great location
    • Leisure trip
    • Solo traveller
    • Large Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The hosts went above and beyond to make sure I was comfortable

    Stayed in May 2024

  • Reviewed: 17 April 2024

    10
    Wonderful!
    • Leisure trip
    • Family with young children
    • Standard Double Room with Fan
    • Stayed 2 nights
    • Submitted via mobile

    Our room was more spacious than expected and had air-conditioning. The hotel had nice plants in all the nooks and crannies. The breakfast prepared by Carlos was a great way to start the day in a soothing spacious dining area. Carlos was very attentive to our needs, willing to help us with anything we needed like restaurant recommendations or when the internet was down and he arranged a reliable taxi to the airport for us. We highly recommend this hotel.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 2 nights

    I found the bed on the hard side (I prefer plush), and the one thing I really didn't like is that every time you come or go, they have to open the door for you (which we felt bad about coming home late after going dancing).

    Can't beat the location--about a 2-minute walk to the historic district, but in the other direction are lots of restaurants and nightlife. The breakfast was very good, and the owners are super nice.

    Stayed in April 2024

  • Reviewed: 8 March 2024

    10
    Relaxing stay with kind, friendly staff. Definitely recommend.
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Fan
    • Stayed 1 night
    • Submitted via mobile

    Exceptional owners make this colonial hotel a wonderful stay. High ceilings, walking distance to restaurants and Centro area, free parking nearby, clean, & safe. Free breakfast was made-to-order and delicious authentic Mexican food.

    Stayed in February 2024

  • Reviewed: 19 January 2024

    9.0
    A place for a long stay. It feels like home. Safe.
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 3 nights
    • Submitted via mobile

    All good

    This 100 year old home is beautiful and perfectly maintained and comfortable. Very tall ceilings, beveled leaded glass, antique crafts in the dining room. The owners, Carlos and Bertha are attentive, respectful and wonderful hosts.

    Stayed in January 2024

  • Reviewed: 30 October 2023

    10
    I highly recommend this fabulous hotel!
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    Great location in a wonderfully remodeled colonial era building. Marta y Carlos were very attentive to our needs

    Stayed in October 2023

  • Reviewed: 24 June 2023

    10
    Great service and central location
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    My bedroom's door malfunctioned although the property seems to be very safe.

    The location and the great service from the staff

    Stayed in June 2023

  • Reviewed: 6 March 2023

    10
    Fantastic little boutique hotel, supporting small local business and very comfortable
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Marta and Carlos are the owners and they are so sweet. They were very attentive to our needs and made sure our stay was comfortable. The location is very central and they even offered parking nearby. There were no issues at all. They offer a homemade breakfast with care and attention to detail.

    Stayed in March 2023

  • Reviewed: 20 February 2023

    10
    Lovely place and people!
    • Leisure trip
    • Group
    • Standard Double Room with Fan
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    The host and hostess were incredibly friendly, kind and helpful. The rooms were roomy, super clean and very comfortable. Breakfast was delicious and abundant. We would definitely stay here again;highly recommend staying here.

    Stayed in February 2023

  • Reviewed: 9 February 2023

    9.0
    A very ni e place to spend the night
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Fan
    • Stayed 1 night
    • Submitted via mobile

    Parking was a couple blocks away

    It was a nice place with many plants and antique decor. Great location to explore the city from but didn't have time this trip

    Stayed in February 2023

  • Reviewed: 7 February 2023

    9.0
    1 night in San Luis Potosí
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 1 night
    • Submitted via mobile

    great location! close to the center and parking included in the reservation

    Stayed in February 2023

  • Reviewed: 5 February 2023

    10
    Amazing and comfortable stay just a few blocks away from the historic center.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The only minor complaint was that you needed to knock or make a phone call for the staff to open the front door, but they answered so quickly at anytime time that it wasn’t a big deal at all.

    Great location, beautifully decorated, room was large with a very comfortable bed, delicious homemade breakfast, and extremely kind hosts.

    Stayed in February 2023

  • Reviewed: 15 August 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Large Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Quiet. Nice patio with flowers. Secure.

    Stayed in August 2022

  • Reviewed: 19 April 2024

    6.0
    Good location
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 5 nights

    The internet usually did not work in the room, so you had to sit in the patio/hallway to get a signal and even then it often went out. The parking lot for the hotel is 350 metres away, so too far to carry luggage. You had to block traffic to load and unload any bags, while stopping your vehicle. I was annoyed as they did not charge my credit card in pesos at the contracted rate. Rather they added a 6.5% exchange cost and charged in dollars. I did not know about this until getting home to see my bill. My credit card has zero percent exchange cost, so this added an extra $40. I did not approve such a thing and it wasn't mentioned to me. From now on I will only reserve a hotel where Booking takes your payment, rather than being done at the hotel.

    The good things: This is an excellent location to stay in San Luis--a short walk to the centro historico and in the other direction a short walk to lovely Tequisquiapan park and many restaurants. The owners are very nice and you are served a delicious made to order breakfast. The sheets, pillows and bedding are of very nice quality. I guess I didn't review the photos well enough, as our room was very dark, which surprised me. The shutters which you could open were to the hallway that everyone passed by, so I didn't feel comfortable having them open. I like to have windows with light and fresh air, so this was disappointing.

    Stayed in April 2024

  • Reviewed: 22 November 2023

    8.0
    Convince, location very friendly host.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Fan
    • Stayed 1 night
    • Submitted via mobile

    Door locks and parking is secure but 3 blocks away, we didn’t get any breakfast and it was included

    Location

    Stayed in November 2023

  • Reviewed: 25 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 2 nights
    • Submitted via mobile

    The rooms give to an inner court; they are silent but do not have windows.

    The staff was very nice and helpful. A good value for the prince. Very good breakfast. Expect confortable accommodation with the essential but no luxury as the name "boutique" would suggest.

    Stayed in June 2023

  • Reviewed: 15 August 2022

    10
    comfortable
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 1 night
    • Submitted via mobile

    nothing

    location, cleanliness and decor

    Stayed in August 2022

  • Reviewed: 8 December 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Large Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 29 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 27 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 31 March 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: 11 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 28 January 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Fan
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

Showing 1 – 24

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