Heroe De Nacozari Sur 1315 Colonia La Salud, 20240 Aguascalientes, Mexico
#27 of 83 hotels in Aguascalientes
Guests' ChoiceBased on 92 hotel reviews
8.7Cleanliness
8.6
Comfort
8.5
Location
8.9
Facilities
8.4
Staff
8.7
Value for money
8.4
Free WiFi
7.3
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End of dialog contentReviewed: 21 May 2024
Paul
MexicoAesthetic details
Breakfast was amazing although if you show up at 7am (opening time), not everything will be available. Gardens and pool are nice. Staff in general was great
Stayed in May 2024
Reviewed: 22 March 2024
Lwittma
United StatesI didn't like having to go all the way out to the main street to smoke, but it is a totally smoke free property so...
Beautiful old building, pool, and grounds! Beautiful artwork as well. The breakfast buffet was amazing! 2 rooms for 7 people with breakfast included for 1 night under $200 U.S. dollars total!! Can't beat this value!!
Stayed in March 2024
Reviewed: 30 September 2023
Griselda
United StatesMattress too hard.
Location. Clean.
Stayed in September 2023
Reviewed: 22 August 2023
Lidia
MexicoEstá hermoso
Stayed in July 2023
Reviewed: 17 August 2023
Larios
United StatesNo comments
The swimming pool was great
Stayed in July 2023
Reviewed: 27 July 2023
Kelly
MexicoThey need to have a place to smoke a cigarette. Was told to stand in the parking lot. It was advertised as no smoking in rooms (of course), but grounds are large enough to provide small, comfortable place.
Good breakfast, great pool but too rainy to use it. 🙁 Staff helpful and friendly. Beautiful grounds and large room. Distance to center is a bit of a walk.
Stayed in July 2023
Reviewed: 7 July 2023
Erick
MexicoThe shampoo dispenser in the shower was broken, when I asked for information about the jacuzzi they said it fitted two persons but one fits one
Breakfast was great
Stayed in June 2023
Reviewed: 24 May 2023
Lidia
United StatesThe hotel is beautiful but not well taken care of. It shows. There are things that need to be replaced or fixed.
The location. The cost. Breakfast included
Stayed in May 2023
Reviewed: 4 May 2023
Miguel
United StatesN/A
the bar in the pool and free breakfast
Stayed in April 2023
Reviewed: 25 April 2023
Mary
United Statesmattress very uncomfortable,no hot tub outside just jacuzzi tub in bathroom
the food was good, the staff was excellant
Stayed in April 2023
Reviewed: 13 March 2023
Margarita
United Statesit’s a beautiful place
Stayed in March 2023
Reviewed: 5 March 2023
Rebecca
United StatesThe jacuzzi in the first room we had didn't work, but staff moved us to another room where it did work. But there are some maintenance issues in this older hotel. Still sweet place.
Breakfast buffet was excellent! The grounds are lovely.
Stayed in February 2023
Reviewed: 13 January 2023
Dboisclair
CanadaRestaurant staff at dinner were rude and indifferent
Beautiful grounds!
Stayed in January 2023
Reviewed: 4 September 2022
Sullivan
United StatesMy room was too close to the outdoor area of the restaurant.
It is a nice room with an older jacuzzi tub, and very spacious..
Stayed in August 2022
Reviewed: 18 July 2022
Stellalee0104
MexicoIt's a bit old, but I like it because it's 17th century style. I don't think it's a 5 star, but it's a good hotel in "Aguascaliente".
The garden is beautiful and there is a well-kept swimming pool. And the room is bigger than other hotels. There are two double beds, a three-seater sofa, two chairs, two tables, and a bathtub and shower.
Stayed in July 2022
Reviewed: 7 July 2022
Maria
United StatesA little busy noice due to large group events, also breakfast was not the best not enough choices.
The rooms were big
Stayed in June 2022
Reviewed: 28 June 2022
James
United StatesWell the bed was very hard and the pillows were very small. The sheets were so so for thread count/softness. The shower leaked out onto the bathroom floor every time we showered. There was no refrigerator in the room. No microwave in the room, had to ask for ice every time wanted some. The pool was not warm it was cool which was cold after awhile of time spent in the pool. Last of all there were only 8 or 10 layout chairs at the pool so when the events start on Thursday there were not enough layout chairs. Over all a good place these items are just nit picking. Weekend could be a little less busy but I understand.
Beautiful place and the landscaping was amazing.
Stayed in June 2022
Reviewed: 1 June 2022
Luis
MexicoThe staff did not attend to a couple of requests I made
Awesome facilities and location
Stayed in May 2022
Reviewed: 9 May 2022
Piliado
Mexiconothing in specific
everything
Stayed in May 2022
Reviewed: 3 May 2022
Susan
United StatesBed and pillows. Also no blankets-only sheets.
Stayed in May 2022
Reviewed: 29 April 2022
Andrea
United StatesThe wifi service didn’t work all the time
I really really liked that when we arrived we were way early before our check in because our flight arrived early and the staff lend us a room to relax while we wait for our room, I also really loved the breakfast! The lady who also cleaned our room was so sweet and did an amazing job!
Stayed in April 2022
Reviewed: 18 February 2022
Ismael
United StatesThe A.C. could only run heater, not the actual cooling
The actual building
Stayed in January 2022
Reviewed: 10 February 2022
Sullivan
United StatesI wish the room had a refrigerator, a microwave, and a real coffee maker. Other than that, no complaints
RBeautiful older hotel near Central Aguascalientes. Our room was spacious and comfortable. The grounds of the hotel are beautiful, and the restaurant is very good. It's a great value.
Stayed in February 2022
Reviewed: 11 January 2022
Jody
United StatesThe coffee in the on-site restaurant is like colored water. No flavor. We arrived around 5 pm on a Sunday. We were told we could dine at their restaurant a block away. However, no one mentioned that the restaurant closes at 7:00 so when we arrived there at 6:30, the kitchen was already closed. There was absolutely no where close to get dinner, so we never ate. VERY DISAPPOINTING. The restaurant did look stunning though.
The hotel is beautiful with lots of plants and trees. Our room had a sweet patio with a lovely view of nature. The room was also very large and comfortable.
Stayed in January 2022
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