Comitan 55, 29220 San Cristóbal de Las Casas, Mexico
#15 of 150 hotels in San Cristóbal de Las Casas
Guests' ChoiceBased on 71 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
8.7
Facilities
9.5
Staff
9.7
Value for money
9.1
Free WiFi
7.3
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Showing 1 – 25
Reviewed: 15 May 2024
Christina
AustraliaUnusually hot weather made the room rather warm but the manager was helpful in moving us down to a ground floor room
Set in a beautiful tranquil garden, tastefully furnished, comfortable bed. The breakfast was delicious and the staff were very friendly. About a 15 min walk from the centre
Stayed in May 2024
Reviewed: 13 April 2024
Susan
United StatesThere was a big glitch on our travel partners' return trip to the airport. A couple days prior, they modified the pickup time and the manager told us that he would pass it on to the transport company.. He didn't. The van never came and our friends were left standing on the street at 7:15 a.m. No manager or office person was present at the inn but fortunately the night security man flagged down a cab off a nearby street. That was both late and expensive.
We loved our large and sunny room, and the gardens are a real bonus. The friendly gardener does a super job! The breakfasts were excellent, as were the ladies who worked at the breakfast. We enjoyed long lingering breakfasts with garden views every day.
Stayed in March 2024
Reviewed: 29 February 2024
Debra
United StatesN/A
It was a quiet oasis with spacious comfortable room. Beautiful gardens. Amazing breakfast and service.
Stayed in February 2024
Reviewed: 19 February 2024
Lori
United StatesThe coffee was quite bad, which is unfortunate asChiapas produces some of the best cacao in Mexico.
This is a charming, small boutique hotel outside of the city center in a beautiful barrio called El Cerillos. Our room was very large with an iron balcony large enough for table and chairs, and it had a sitting area and gas fireplace. The courtyard has lots of greenery and a fountain and goldfish pond. Breakfast is included; guests order from a fairly extensive menu. The hotel is about a 15 minute walk from town on quiet streets of houses with beautiful ironwork. The hotel is close to Barrio Guadalupe which is home to an interesting church, and is on a hill above the town. Don’t miss dinner and sunset at El Charcuterie. If you like craft beer, stop at the Jules microbrewery. San Cristobal is one of the most beautiful small towns we have seen in Mexico.
Stayed in February 2024
Reviewed: 30 December 2023
Barbara
United KingdomBreakfast was delicious. Staff was very friendly and helpful. Room was absolutely lovely and the location was excellent.
Stayed in December 2023
Reviewed: 8 December 2023
Jerry
MexicoWe can’t think of anything.
Very tranquil setting with gardens inside the courtyard. We had firewood in master suite every night.
Stayed in December 2023
Reviewed: 23 November 2023
Hugo
United StatesSee above it would be great if there were other restaurant services
Everyone and everything to do with this hotel exceeded expectations. They have an amazing breakfast from 8am-12pm but do note that there is no food or drink service afterwards. However there are countless options for both withon 5-10 minutes
Stayed in November 2023
Reviewed: 30 October 2023
Ms
United StatesSlightly away from the center of town for anyone looking to be right in the mix.
Beautiful grounds covered in flowers with so much attention to detail in every corner. Super comfy bed and warm welcome. Yummy breakfast
Stayed in October 2023
Reviewed: 14 August 2023
Agustin
MexicoSmall details in maintenance, but nothing substantial. This included a window in the bathroom not opening properly, the faucet in the tub leaking a little, and a power outlet not working. Nothing that affects the overall experience.
The place is beautiful. The staff goes above and beyond to make you feel welcome. Rooms are spacious and with all the necessary amenities. The included breakfast is delicious.
Stayed in August 2023
Reviewed: 26 July 2023
John
United StatesCharming hotel, excellent location, lovely staff and completely safe.
Stayed in June 2023
Reviewed: 22 April 2023
Erin
CanadaRoom was dark hard to see Location of room wasn’t very private a bit awkward I was hoping to have a more cozy spot to enjoy the garden
The breakfast was good - limited but tasty , coffee was a bit weak but these things happen the breakfast room is very peaceful . All the staff were helpful & unobtrusive. The gardens are beautiful & the overall feeling of this hotel is calm. My small room near the front wasn’t exactly as luxurious as the photos might imply . But it was very comfortable if a bit dark . I suspect the more pricey rooms are nicer . Quiet location but easily walkable .
Stayed in March 2023
Reviewed: 12 April 2023
Laurie
United StatesNothing!
We had the most wonderful stay in St. Cristobal at Guayaba Inn. Gorgeous room at an amazing value, great location, great breakfast, and super helpful staff. Angel always helped us with any info we needed about St. Cristobal and our travels in the surrounding area. Highly recommend.
Stayed in March 2023
Reviewed: 10 April 2023
Andrew
United Kingdom‘Didn’t like’ is too harsh a term, but for such a special place, I think the room would benefit from a few odd jobs eg, tightening bathroom fittings and door handles etc.
Beautiful gardens, delightful rooms and exceptional staff.
Stayed in March 2023
Reviewed: 24 March 2023
Haddow
CanadaThe staff, the room, the breakfast, the location.....all very enjoyable. Made for a great holiday.
Stayed in March 2023
Reviewed: 20 March 2023
Susan
United Statesthe towels and sheets were very old and almost threadbare. we were only given one tiny bar of soap for 5 nights and one tiny bottle of shampoo/conditioner.
the courtyards, the staff, the location
Stayed in March 2023
Reviewed: 6 March 2023
Scottcameron
United StatesGuayaba Inn is a gorgeous property. It has great style with beautiful rooms and its grounds are stunning. Easy walk to the centro of San Cris. The staff were AMAZING here. so frienly ans helpful Especially Miguel Can say enough positive things about this Inn!
Stayed in March 2023
Reviewed: 21 February 2023
Debra
United StatesWe wish real Chiapan coffee was available to brew in room in an old fashioned coffee maker.
We had the largest room. It was beautiful with a lovely kiva fireplace, copper slipper tub, beautiful rattan king bed and all the little touches. A fire was set every evening with extra firewood also to watch it from bed. Very quiet. Angel cheerfully set up a driver for us, called taxis, helped us with decisions, heated up my leftovers at night and made us laugh. All the staff were a delight. Breakfast was very nice.
Stayed in February 2023
Reviewed: 19 February 2023
Richard
United Statessometimes cold at night
character, authenticity
Stayed in January 2023
Reviewed: 2 February 2023
Ben
Belgiumit was cold in the evenings and the wood for the fireplace only lasted 2h wifi should improve
nice old colonial atmosphere we loved the fireplace
Stayed in February 2023
Reviewed: 30 January 2023
Stephen
CanadaEverything was great.
All staff were very helpful , friendly and accomodating, special recognition for Angel at Front desk , who went above and beyond to help us in every way, suggested great dinner spot, arranged tour, etc.
Stayed in January 2023
Reviewed: 30 January 2023
Patricia
United Kingdomall lovely
Stayed in January 2023
Reviewed: 25 January 2023
Monica
United StatesAngel was there everyday to help us!! The rooms were comfortable. The hotel is beautiful. Breakfast was hearty and delicious.
Stayed in December 2022
Reviewed: 15 January 2023
Rolf
United StatesThere are no Restaurants nearby, so you always have to go into town for Dinner (~30 min walk). And on the last day they forgot to give us a morning call, so we almost missed our 6am Shuttle ...
Cosy Boutique Hotel with a personal touch. The staff was helpful in fixing small deficits in the room (eg safe didn't lock, some light bulbs were flickering). The location was nice & clean.
Stayed in January 2023
Reviewed: 28 November 2022
William
MexicoNo parking, but otherwise no negatives.
Beautiful, lush courtyard with small koi pond. Bed was extremely comfortable, good breakfast, friendly and helpful staff. Good coffee in the room (nespresso coffee maker).
Stayed in November 2022
Showing 1 – 25
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