Our hotel room A/C unit wasn't working the greatest, so some evenings were pretty warm. We did have a balcony room so we were able to open the balcony doors for some fresh air, which did help (until the mosquitos came in!) Also, the street cleaning crew outside was a bit noisy quite early some mornings, but it didn't really bother us. I would also recommend better lighting above the sink/mirror because it was a little bit dull, but not a really big deal.

The hotel restaurant is incredible! The food is delicious and the atmosphere is perfect. Some evenings they even had live music in the restaurant. It was a great way to end our evenings before heading to our room for the night! The hotel location is also excellent. You are within walking distance of SO many plazas and sites!! The city is easy to navigate by foot - we spent 5 days here and never needed a car. I have stayed at Hotel Hidalgo a few other times in the past and I will continue to choose this hotel over any others in the city. We requested a room with a balcony, which enhances the beauty of this hotel. We loved opening the balcony doors and having a view of the street bustle, which was mostly people, not cars. The architecture and history of this hotel is truly worth seeing!

Stayed in April 2024

Too noisy

The style

Stayed in May 2024

The noise

Location and AC

Stayed in April 2024

The noise from the restaurant downstairs could be disruptive, especially in the early mornings. If you prefer to sleep in, the noise from the restaurant may pose a challenge, requiring you to consider other options.

The location was excellent, providing easy access to amenities and attractions. The room was comfortable and well-equipped, offering a pleasant stay. The parking was accessible, costing approximately 110 pesos per day. The staff was friendly and accommodating, ensuring a pleasant experience. The amenities provided were excellent, meeting our needs during our stay.

Stayed in April 2024

Excellent customer service! Cleanliness and location were Excellent!

Stayed in April 2024

We loved everything!

This is a wonderful hotel in just the best location in the historical center. It is a historical hotel, but now modern and very comfortable. The staff is excellent and so helpful!

Stayed in April 2024

Perfect location and nice comfortable rooms

Stayed in March 2024

Excellent location and clean and comfortable rooms. Definitely would stay again and recommend it to others.

Stayed in March 2024

None

Location, room, accomdation and ambiance , including the restaurant were super! Avaibility at reduced price parking in proximity was a plus.

Stayed in March 2024

The room was literally in the front of the musician and the restaurant.

Location, clean.

Stayed in December 2023

Othing

Breakfast!!! Accommodating staff

Stayed in January 2024

The pillows were thick and really hard, but that's minor. No art on the walls... totally blank! I was surprised, given all the street vendors of local arts and crafts.

Fabulous location in historic center near museums, parks and restaurants. The attached restaurant had excelllant food and a guitarist in the lovely courtyard during lunch. Friendly helpful staff!

Stayed in January 2024

This place is spectacular! Atmosphere superb.

Stayed in January 2024

Small room and small restroom

Staff, location, courtyard, balcony, big bed

Stayed in December 2023

This review has been hidden because it doesn't meet our guidelines.

The location is great.The yard is beautiful.

Stayed in December 2023

The room given was behind to the kitchen and the bar, a lot of noice starting 5:30am.

Well located, nice and clean

Stayed in November 2023

Easy check in and check out. The location was great as it was near the town center. Loved the restaurant in the lobby.

Stayed in November 2023

Windows looked out onto hallways (but had good shutters) so no natural.light. There wasn't anyone available to carry suitcases up stairs.

Great location! The restaurant in the courtyard was excellent. Our room was large, with good beds. Front desk staff were very helpful.

Stayed in November 2023

No elevator. Two narrow flights of stairs. It was very difficult to carry our heavy luggage and no one to help, which we would’ve happily paid for that service had it been offered. I researched this before booking so I was aware, but I can confirm that the rooms are noisy, especially the ones with balconies.

Gorgeous property. You are also lucky to have a great restaurant in the courtyard of the hotel.

Stayed in November 2023

Rooms are very clean, very nice cafe/restaurant

Stayed in November 2023

Smell of food during supper time

Location

Stayed in November 2023

The noise from the restaurant on the ground floor.

Stayed in September 2023

Beds are hard and if your room is in the main courtyard area there is a lot of noise from those eating in the restaurant.

The property is very close to the plaza and walking distance from all shops, restaurants, bars.

Stayed in October 2023