Avenida Juarez, 70, 06010 Mexico City, Mexico
#96 of 545 hotels in Mexico City
Guests' ChoiceBased on 450 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.1
Value for money
8.4
Free WiFi
8.8
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End of dialog contentReviewed: 11 October 2022
Massimo
United Statesthe restaurant el Cardinal
Stayed in October 2022
Reviewed: 10 October 2022
David
IsraelThe air-conditioning in our suite was a bit noisy, which forced me to use earplugs at night
The services provided by concierge Nayeli Hernandez were outstanding; The breakfasts and happy hours in the 26th floor lounge were exceptional; In general, the conduct of the staff was excellent; The hotel is located very centrally, in a walking distance from many of the local attractions
Stayed in October 2022
Reviewed: 1 October 2022
Dean
United States“Club Level” was very poor, very disappointing.
staff very friendly specially German in the main bar. In the breakfast area Victor was good too. the overall ambiance was urban chic. our room view was super nice and room very comfortable.
Stayed in September 2022
Reviewed: 29 September 2022
Acamapichtli
Icelandthe staff
location and lively lobby
Stayed in September 2022
Reviewed: 22 September 2022
Constance
United StatesNothing.
Location is central. The room and bed were comfortable. The breakfast was excellent.
Stayed in September 2022
Reviewed: 20 September 2022
Ronald
United KingdomExceptionally busy resulting in poor level of certain amenities. Business Centre not open when it should have been ! Terrible wait for breakfast one morning.
Staff were excellent
Stayed in September 2022
Reviewed: 15 September 2022
Orlando
Canadarude guy at parking.
Staff was friendly with the exception of a rude guy at parking. Installations were great Staff very supportive and undertanding my need to stay with a pet
Stayed in August 2022
Reviewed: 12 September 2022
Maria
United StatesEverything was excellent. Enjoy it very much. Very close to museum of fine arts, china town and Zocalo.
Stayed in September 2022
Reviewed: 3 September 2022
Ann-marie
AustraliaOnly had a rainfall shower head. This seems to be the norm in Mexico unfortunately. Very difficult to have a shower without wetting your hair. I'm not sure why they say they have a mini bar when there is NOTHING in it and the fridge is literally too small for you to put anything in it. Pointless.
The location was good, the bar downstairs was nice. It was a good size room, with separate shower and toilet.
Stayed in August 2022
Reviewed: 16 August 2022
Nakia
United StatesThe area was a bit touristy. Can drivers were more expensive and the bathtub was slightly dirty.
It was very convenient. Beds were nice. Staff was kind.
Stayed in June 2022
Reviewed: 15 August 2022
Heather
United StatesThe spa was wonderful and the restaurants on-site are fantastic. The food on the executive level is also amazing!
Stayed in June 2022
Reviewed: 11 August 2022
Kelsea
United StatesI have nothing bad to say at all – blew my expectations out of the water!
Staff was super accommodating, the breakfast was delicious, the location was great, and the room was larger than I anticipated with a nice seating area. This is by far the best hotel I've ever stayed in.
Stayed in August 2022
Reviewed: 11 August 2022
Karen
United Statesfriendly staff
Stayed in August 2022
Reviewed: 10 August 2022
Trine
NorwaySuperb. had what we needed.
Stayed in July 2022
Reviewed: 10 August 2022
Trine
NorwayThe breakfast was good, had what we needed.
Stayed in July 2022
Reviewed: 10 August 2022
Mayra
MexicoThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 10 August 2022
Mayra
United Stateseverything was great!
the location it's close to downtown and all main attractions the city can offer
Stayed in August 2022
Reviewed: 9 August 2022
Leoncio
Perunothing
excellent
Stayed in August 2022
Reviewed: 8 August 2022
Edgar
United Stateseverything its perfect
super nice hotel
Stayed in August 2022
Reviewed: 24 July 2022
Maria
SpainNothing.
Great location, great breakfast, beautiful view, pool, nice staff, comfortable beds and rooms. Perfect place to land after a long flight to Mexico City. Would definitely recommend. 100%
Stayed in July 2022
Reviewed: 20 July 2022
Camilla
United StatesCentrally located, attentive staff and amazing breakfast. Will definitely come back.
Stayed in July 2022
Reviewed: 20 July 2022
Georg
Austriagreat location, perfect service and breakfast! all wishes were tried to be enabled wonderful pool thanks to Max!
Stayed in July 2022
Reviewed: 17 July 2022
Antonieta
United Statesnothing
everything was great from the staff to the facilities and location
Stayed in June 2022
Reviewed: 15 July 2022
Erez
IsraelThe service was extraordinary We had our luggage displaced by the airline And the stuff went above and beyond to help us. Including calling us in our new location and arranging a taxi to send our luggage to us. Well done and mucho mucho Gracie’s
Stayed in July 2022
Reviewed: 23 June 2022
Carlos
United Statesgym equipment and air conditioning somewhat lacking and needing maintenance or replacing.
Stayed in June 2022
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