Wow, very good people

Stayed in May 2024

The shower head good use some descaling but otherwise nothing

Large and clean room, very comfortable bed, excellent breakfast. We have already stayed here several times and we will return.

Stayed in February 2024

The shower in every room leaks onto the floor. Just be careful not to slip.

One of my favourite hotels in Pachuca. Very clean, free parking, exceptional breakfast (dine in or room service). Great hotel for the price.

Stayed in February 2024

The pillows could have been better but that's a personal taste,

Included breakfast and quite comfortable beds. Location was good

Stayed in January 2024

The hotel does not seem to be that nice but when in the room, beds are comfy and it is really clean

Beakfast was amazing! the staff and room were ok. At the end I was really happy

Stayed in September 2023

Nothing everything was excellent

Every was great

Stayed in May 2023

The room is fairly small with a only cushion chair (no back) at a desk area, so not very comfortable for working. The AC and heat unit was not very strong.

The hotel is very good value for the price. The daily included breakfast is excellent. The staff was very helpful.

Stayed in April 2023

I didn’t like the noise you can hear from the street.

I like that the hotel is located right by the bus line. The room was very spacious and the bed was comfortable.

Stayed in October 2022

Supeerrrr

Absolutely perfect more than expected and surprised.❤️ Breakfast is extra bonus 😋

Stayed in December 2022

Not very close to the center

Nice designed rooms, comfortable bed, excellent breakfast, safe parking

Stayed in November 2022

The air conditioning unit did not cool the room enough, and the windows were very dirty with bird poop. These were not a big deal to me, but it has definitely been a more comfortable place in the past. Hotel restaurant is now closed except for breakfast.

I have stayed here a couple times, and it is a nice modern hotel with large rooms. I like it because it is close to the bus terminal and clean restaurants. Breakfast was outstanding and plentiful with beautiful presentation and good service.

Stayed in October 2022

no comments

nice hotel

Stayed in April 2022

The parking lot was a little tight but other than that everything was good.

The food was amazing and delicious, the portion was excellent and the taste was delicious and in great conditions.

Stayed in March 2022

Not a very inspiring location

Amazing breakfast, best bed ever

Stayed in March 2022

Windows from suite were dirty and couldn’t see a view of Pachuca because of it.

Really good breakfast and location.

Stayed in January 2022

Hot water for shower take too much time

The room is very clean, and new. Amazing breakfast

Stayed in December 2021

Very clean y comfortable. The desayuno was exceptional !

Stayed in November 2021

Wi-fi could be faster

Excellent breakfast ,chefs and waiter very profesional and awesome receptionist

Stayed in September 2021

Tired decor, beds had ripped bare duvets in them. Towels were ragged.

Staff were friendly. Breakfast was very good.

Stayed in December 2023

Location was bad, on a highway with poorly insulated windows, so there is no way you can have a good night's sleep. Overall the room and furniture was made of very poor quality materials. The door was hollow and you can hear everything in the hallway. Handle in the bathroom was broken. The wall and bed seemed to be scratched very hardly by a dog. You could see the place was not thoroughly cleaned, there was a lot of calcification on the shower handle and you could see that the toilet was just wiped with water and still had water stains on it. Overall, we were very disappointed with our stay, this was the most expensive place we booked during our whole Mexico trip, and definitely the worst one. The pictures look so much nicer than what you get in real life! I would go to another place in Pachuca.

Breakfast was great, not a buffet but food was made on the spot and you get a lot of food. Staff was friendly and there was secure underground parking. They say the check in is only until 6pm but we arrived later and they were still there. Bed was big and quite good.

Stayed in November 2023

THe hotel is generally in a good state, only the showers could do with better maintenance.

The staff was very friendly, during our stay the elevator was not working and we had a room right next to the stairs which caused quite a bit of noise but the hotel staff quickly changed us to another room. Also I must mention the very good breakfast.

Stayed in June 2023

Delicioso breakfast! The value is good for.what they offer. Everything was fine but they need to improve the cleaning. I had to ask for clean towels and bedsheets.

Stayed in January 2023

no blow dryer

more cleanness

Stayed in October 2022

the bed linen were not clean..

the breakfast is 5* ! it was unbelievable - just 1 waitress was not really friendly

Stayed in July 2022